Infosys Lead Business Analyst Interview Questions and Answers

Q1. Explain Claims Lifecycle
Ans. 
Claims Lifecycle is the process of handling insurance claims from start to finish.
• The process starts with the submission of a claim by the policyholder.

• The claim is then reviewed by the insurance company to determine coverage and validity.

• If approved, the claim is processed and payment is made to the policyholder.

• If denied, the policyholder may appeal the decision or take other actions.

• The process ends when the claim i...read more
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Q2. What are the important attributes that should flow from policy to claims system
Ans. 
Attributes that should flow from policy to claims system
• Accurate policy information

• Clear coverage details

• Validated policy limits

• Proper claim adjudication

• Timely claim processing

• Effective communication with policyholders
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Q3. What according to you are the important considerations for a user story
Ans. 
Important considerations for a user story
• Clear and concise description of the user's goal or need

• Specific acceptance criteria to define success

• Proper prioritization based on business value

• Inclusion of relevant stakeholders

• Testability and measurability of the user story
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Q4. Claims concepts like Subrogation, Salvage etc.
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Q1. Principles of Agile and Scrum. SQL, Api
Ans. 
Agile and Scrum are project management methodologies. SQL and API are technical skills.
• Agile and Scrum are iterative and incremental approaches to software development.

• SQL is a programming language used to manage and manipulate relational databases.

• API stands for Application Programming Interface and is a set of protocols and tools for building software applications.

• Agile and Scrum emphasize collaboration, flexibility,...read more
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Q2. Past work ex and core BA technical questions.
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Q1. Typical HR questions
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Q1. Managerial round. Project related technical questions about Insurance domain.
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Q1. 1. Agile ceremonies 2. Scenario based questions eg how to handle change requests etc 3. Questions on documents such as PRD, FRD etc
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English grammer test, Case study etc

Q1. Ovarall past experiance and collection process
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Q2. Tell about yourself in brief
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Q3. Why you went out from your last organization
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Q4. What are you achivements
Ans. 
I have achieved significant improvements in business processes and successfully led cross-functional teams.
• Implemented a new project management system that increased efficiency by 30%

• Led a team of analysts to identify cost-saving opportunities resulting in $1 million in annual savings

• Developed and implemented a data-driven strategy that improved customer retention by 15%

• Successfully managed the implementation of a new
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Q1. 1. Questions about profile 2. Extensive questions about SCRUM, SAFE 3. Questions about Requirement Gathering 4. Questions about SDLC
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Q1. Domain Specific questions
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Q1. Discussions about Salary, Location and benefits
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