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Indiamart Intermesh Customer Support Associate Interview Questions and Answers

Updated 23 Aug 2023

Indiamart Intermesh Customer Support Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2023.

Round 1 - Coding Test 

19 question usmein tha maine jawab Diya

Round 2 - One-on-one 

(3 Questions)

  • Q1. 19 question usmein tha maine jawab Diya
  • Q2. 19 question tha maine jawab Diya
  • Q3. Question to mujhe Yad Nahin Hai
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mathematics, Reasoning English

Round 3 - One-on-one 

(3 Questions)

  • Q1. Described your achievements in communication skills
  • Ans. I work in IndiaMart as a part time Freelancer and this job really improved my skill to communicate with customer clearly and confidently.
  • Answered by Sagar Chaudhari
  • Q2. Why should we hire You
  • Ans. I have skill that u are looking for I have good listening skills and problem solving skill. I am quick learner and Hard working
  • Answered by Sagar Chaudhari
  • Q3. What's is your Qualifications and background
  • Ans. I have completed my graduation in Bsc from Amravati University. I belong to nuclear family,in my family apart from me my mother father and younger sister
  • Answered by Sagar Chaudhari

Interview Preparation Tips

Interview preparation tips for other job seekers - Never stop job searching, even when you’re employed.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
Q3. How would you handle an angry customer?
asked in Accenture
Q4. What basic troubleshooting will you try if you are facing issues ... read more
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Newspaper Ad

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - Group Discussion 

Hard work is the key to success or is it?
Hard work vs smart work.
Fact vs Opinion: There are no facts only opinion.
Leader or Follower.
Innovation vs Invention: What's Important?
Is work-life balance just a myth?
Haste makes waste.

Round 4 - Assignment 

Verbal communication skills include choosing your words carefully and describing your qualifications clearly. Nonverbal communication skills include smiling, nodding, and making eye contact. Practice good communication in advance by observing your body language in front of a mirror.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make use of networking and both online and non-online job search opportunities
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction yourself
  • Q2. Why Smart phone is important
  • Ans. 

    Smartphones are important for communication, productivity, entertainment, and access to information.

    • Communication: Allows users to stay connected through calls, texts, emails, and social media.

    • Productivity: Enables users to manage tasks, schedules, and work on the go.

    • Entertainment: Provides access to games, music, videos, and social media platforms.

    • Access to information: Allows users to browse the internet, access news...

  • Answered by AI

I applied via Telegram and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. About yourself and your family your career and your study.
Round 2 - One-on-one 

(1 Question)

  • Q1. I already told as below .

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Associate interview:
  • Prepare yourself
  • Your weekend
  • About the vacation
Interview preparation tips for other job seekers - Hey this is vaishali goswami and i want to say about my interview of Flipkart it was good there was asked some questions about yourself and after that they gives you some topics related with you like - your last weekend , your favourite festival like this and you just speaks on the given topic for 2 min very fluently because they notice the grammitical mistake in your communication.
I think this advice will hepl in your interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction with the HR An old-age customer with full of hunger shouting how would you assist them?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing test

I applied via Socical media and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work in flipkart
  • Q2. Why should I choice you for this job

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Associate interview:
  • Flipkart
  • Bpo Voice
Interview preparation tips for other job seekers - Don't panic be confidance and Speak Professional language
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

    • I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.

    • I am a quick learner and can adapt to new situations easily.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • I am also proficient in using various customer support tool...

  • Answered by AI
  • Q2. Why do you want to join with us
  • Ans. 

    I am passionate about providing excellent customer service and believe that your company aligns with my values and goals.

    • I have experience in customer service and enjoy helping people

    • I have researched your company and am impressed with your commitment to customer satisfaction

    • I am excited about the opportunity to work with a team of dedicated professionals

    • I believe that this position will allow me to grow both personall

  • Answered by AI
  • Q3. How many years want to work with us
  • Ans. 

    I am interested in a long-term career with your company.

    • I am looking for stability and growth opportunities.

    • I am willing to learn and adapt to new challenges.

    • I am excited about the company's mission and values.

    • I am committed to providing excellent customer service.

    • I am open to exploring different roles within the company.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Face to face round with HR and also with manager sometimes
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Explain about COVID -19 situation
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Explain any topic if your choice for 5mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Better try alternate

Indiamart Intermesh Interview FAQs

How many rounds are there in Indiamart Intermesh Customer Support Associate interview?
Indiamart Intermesh interview process usually has 3 rounds. The most common rounds in the Indiamart Intermesh interview process are Resume Shortlist, One-on-one Round and Coding Test.
What are the top questions asked in Indiamart Intermesh Customer Support Associate interview?

Some of the top questions asked at the Indiamart Intermesh Customer Support Associate interview -

  1. 19 question usmein tha maine jawab D...read more
  2. Question to mujhe Yad Nahin ...read more
  3. 19 question tha maine jawab D...read more

Tell us how to improve this page.

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Indiamart Intermesh Customer Support Associate Salary
based on 18 salaries
₹1.2 L/yr - ₹3.6 L/yr
22% less than the average Customer Support Associate Salary in India
View more details

Indiamart Intermesh Customer Support Associate Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

3.1

Skill development

3.3

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

3.1

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

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