Indiamart Intermesh Interview Questions, Process, and Tips for Freshers

Q1. How to filter easy way of the candidate?
Ans. 
Filtering candidates can be done by assessing their communication skills, problem-solving abilities, and customer service experience.
• Assess communication skills through a mock customer interaction scenario.

• Evaluate problem-solving abilities by presenting a challenging customer support case and asking for potential solutions.

• Review customer service experience by asking about previous roles and responsibilities in custom...read more
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Q2. How to select the hard worker candidate?
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Selecting a hard worker candidate involves assessing their work ethic, dedication, and consistency.
• Look for candidates who have a track record of meeting deadlines and exceeding expectations.

• Ask about their previous work experiences and how they handled challenging situations.

• Consider their willingness to take on additional responsibilities and go the extra mile.

• Evaluate their ability to prioritize tasks and manage the...read more
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Q3. What is bb&e-com?
Ans. 
bb&e-com is a customer support software platform that helps businesses manage and streamline their customer interactions.
• Customer support software platform

• Helps businesses manage customer interactions

• Streamlines customer support processes
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Q4. What us customer handling?
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Customer handling is the process of interacting with customers to address their needs, concerns, and inquiries in a professional and efficient manner.
• Listening actively to customers' concerns and questions

• Providing accurate and timely information or solutions

• Maintaining a positive and helpful attitude

• Resolving conflicts or issues effectively

• Following up with customers to ensure satisfaction
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Q5. What you know about customer handling?
Ans. 
Customer handling involves effectively communicating with customers to address their needs and concerns.
• Active listening to understand customer issues

• Empathy to show understanding and care towards customers

• Problem-solving skills to find solutions to customer problems

• Patience to handle difficult customers calmly

• Clear communication to provide information and updates to customers

• Conflict resolution to resolve disputes and
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Q6. What is bb & e-com?
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BB & E-com stands for Business to Business and E-commerce.
• BB refers to Business to Business transactions between companies.

• E-com refers to E-commerce, which involves buying and selling goods or services over the internet.

• BB & E-com are important aspects of modern business operations.

• Examples: Amazon selling products to other businesses (BB) and consumers (E-com).
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Q1. Tell me about yourself, cv, guesstimate and puzzles
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Q1. Self introduction
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Q2. About internship
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Q1. It's is director round where the question was situation based
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Q2. Comparison our company to another b2b platform
Ans. 
Our company offers a more user-friendly interface and personalized customer service compared to the other b2b platform.
• Our platform provides a more intuitive user experience, making it easier for clients to navigate and use our services.

• We offer personalized customer service, ensuring that each client receives individualized attention and support.

• Our company has a track record of successful client acquisitions and rete...read more
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They want to know your presence of mind how much you know about B2B businesses

Q1. Why r you left your previous job
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Q2. Why do u want to this job, where u listen to IndiaMart and what do you know about IndiaMart?
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Q1. Tell me about your work experience
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Q2. Tell me about how you will pitch products to the clients
Ans. 
I will pitch products by highlighting key features, benefits, and value proposition tailored to the client's needs.
• Research the client's needs and pain points before the pitch

• Focus on how the product solves their specific problems

• Use storytelling and real-life examples to make the pitch more engaging

• Highlight unique selling points and competitive advantages

• Address any objections or concerns the client may have
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