Senior Sales and Service Executive
Senior Sales and Service Executive Interview Questions and Answers
Updated 13 Feb 2025
Q1. How to solve queries of customer
Ans.
To solve customer queries, actively listen, empathize, provide solutions, and follow up.
Actively listen to the customer's concerns and show empathy.
Provide clear and concise solutions to address the customer's query.
Follow up with the customer to ensure their issue has been resolved satisfactorily.
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