Ikon Retail Interview Questions and Answers

To handle a store effectively, one must focus on customer satisfaction, employee training, inventory management, and sales growth.

• Ensure excellent customer service by training employees to be friendly and helpful

• Maintain a clean and organized store layout to enhance the shopping experience

• Regularly review inventory levels and adjust orders to prevent stockouts or overstocking

• Analyze sales data to identify trends and ad...read more

The main KRA of a store manager is to ensure the smooth functioning of the store and achieve sales targets.

• Managing inventory and stock levels

• Ensuring customer satisfaction and resolving complaints

• Hiring, training, and managing staff

• Achieving sales targets and increasing revenue

• Maintaining store cleanliness and visual merchandising

• Analyzing sales data and making strategic decisions

• Managing budgets and expenses