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Ikon Retail Senior Store Manager Interview Questions and Answers
Ikon Retail Senior Store Manager Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to handle store
- Ans.
To handle a store effectively, one must focus on customer satisfaction, employee training, inventory management, and sales growth.
Ensure excellent customer service by training employees to be friendly and helpful
Maintain a clean and organized store layout to enhance the shopping experience
Regularly review inventory levels and adjust orders to prevent stockouts or overstocking
Analyze sales data to identify trends and ad...
- Q2. What is main kra of store manager
- Ans.
The main KRA of a store manager is to ensure the smooth functioning of the store and achieve sales targets.
Managing inventory and stock levels
Ensuring customer satisfaction and resolving complaints
Hiring, training, and managing staff
Achieving sales targets and increasing revenue
Maintaining store cleanliness and visual merchandising
Analyzing sales data and making strategic decisions
Managing budgets and expenses
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 6 interview rounds.
(1 Question)
- Q1. Interview with immediate manager, rôle briefing
Assignment to give your understanding about the bend and creating a range plan
(1 Question)
- Q1. Technical round with lot of theoretical questions
(1 Question)
- Q1. Additional round with the director. Mostly aptitude based questions
(1 Question)
- Q1. Interview with the business head. Mix of technical and interpersonal relations
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed before Nov 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Self introduction to HR
- Q2. HR asking to me brand information
- Q3. SOP discussion to hr
Target & achievement analyse business development and following KPS sop
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Kpis/sops total inmation
- Q2. Excel knowledge
Interview Preparation Tips
(1 Question)
- Q1. All about managing store and KPIs
Selected
I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.
(3 Questions)
- Q1. About experience
- Q2. How to increase sale
- Ans.
To increase sales, focus on customer experience, marketing strategies, and employee training.
Improve customer experience by providing excellent service and creating a welcoming atmosphere.
Implement effective marketing strategies such as promotions, discounts, and social media campaigns.
Invest in employee training to ensure they are knowledgeable about products and can provide great customer service.
- Q3. How to handle difficult customer
- Ans.
Listen actively, empathize, remain calm, find a solution, involve a supervisor if necessary.
Listen to the customer's concerns without interrupting.
Empathize with the customer's emotions and show understanding.
Remain calm and composed, avoiding escalation of the situation.
Find a solution that satisfies the customer, within company policies.
Involve a supervisor if the situation requires higher authority intervention.
Interview Preparation Tips
Selected
(1 Question)
- Q1. Basis Details and Experiences
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What was your KRA?
- Q2. What numbers you achieved in a year for that last brand
(3 Questions)
- Q1. How can i handle the clashes ?
- Q2. How can i control the shrinkage?
- Q3. Why we should hire u?
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.
(4 Questions)
- Q1. How can you improve store sale?
- Ans.
To improve store sales, I would focus on enhancing customer experience, implementing effective marketing strategies, optimizing inventory management, and training staff.
Enhance customer experience through excellent service and personalized recommendations
Implement effective marketing strategies such as promotions, discounts, and social media campaigns
Optimize inventory management to ensure products are well-stocked and...
- Q2. By improve communication skill
- Q3. How can we work together in store
- Q4. How can we growing in future
I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.
(1 Question)
- Q1. Kpi should be on tips
Interview Preparation Tips
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