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iEnergizer CCE Interview Questions and Answers

Updated 8 Sep 2022

iEnergizer CCE Interview Experiences

4 interviews found

CCE Interview Questions & Answers

user image Anonymous

posted on 8 Aug 2022

I applied via Referral and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself Company details
Round 2 - HR 

(1 Question)

  • Q1. What is your aim What are your interest
  • Ans. 

    My aim is to excel in my career and make a positive impact in the field I work in. My interests include continuous learning, problem-solving, and contributing to the growth of the organization.

    • To excel in my career and reach a leadership position

    • To make a positive impact in the field I work in

    • Continuous learning and professional development

    • Problem-solving and finding innovative solutions

    • Contributing to the growth and s

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What you know about Customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and addressing customer concerns and needs

    • It includes providing accurate information about products or services

    • It also involves resolving customer complaints and issues in a timely and satisfactory manner

    • Examples of good customer service include personalized attention, prompt ...

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. Listening skills Thinking skills

Interview Preparation Tips

Topics to prepare for iEnergizer CCE interview:
  • Child labour
  • Favourite book
Interview preparation tips for other job seekers - Genuine and normal questions about the products

CCE Interview Questions & Answers

user image Anonymous

posted on 7 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self?
  • Q2. What do you want to join this company?
  • Q3. What is your hobbies and Strangth?
  • Q4. Tell me a memorable moments in your school time?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication test,
Group discussion,
English grammer test
Ect.

CCE Interview Questions Asked at Other Companies

Q1. Why the os is installed in c drive only and why not in d or e or ... read more
Q2. which positioin do you want to be in?
asked in iEnergizer
Q3. What you know about Customer service
Q4. What if a customer ask you to share your personal information
Q5. What is e commerce 1st question

CCE Interview Questions & Answers

user image Anonymous

posted on 21 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. Have you any sells experience
  • Ans. 

    Yes, I have sales experience in the retail industry.

    • Worked as a sales associate at XYZ store for 2 years

    • Achieved monthly sales targets consistently

    • Provided excellent customer service and product knowledge

    • Handled customer complaints and resolved issues effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing is there for interview

CCE Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2020

I applied via Referral

Interview Questionnaire 

7 Questions

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

  • Answered by AI
  • Q2. Same time Milt pile attance call
  • Q3. About your self
  • Q4. About this weekend how spent this weekend
  • Q5. How spent yesterday
  • Q6. About Your favorite movie
  • Q7. Everything about

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't understand please help me

iEnergizer interview questions for designations

 Cce Executive

 (13)

 Customer Care Executive

 (73)

 Customer Service Executive

 (65)

 Customer Support Executive

 (29)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (14)

 Executive Assistant

 (13)

 Customer Service Associate

 (13)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What is e commerce this is the question hr asked
  • Q2. What is the difference between sympathy and empathy
  • Q3. What is e commerce 1st question
  • Ans. 

    E-commerce refers to the buying and selling of goods and services online.

    • E-commerce allows businesses to reach a wider audience and operate 24/7

    • Examples include Amazon, eBay, and Alibaba

    • Payment methods include credit/debit cards, PayPal, and digital wallets

  • Answered by AI
  • Q4. Difference between sympathy and empathy

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions CCE interview:
  • Customer Service
Interview preparation tips for other job seekers - Just focus on your communication skills
And don't make any grammatical errors

Interview Questionnaire 

3 Questions

  • Q1. Well questions were basically normal... And I could answer them properly but I got nervous , I lose my confidence little bit because in a cabin, interviewer taking interview in group so that's why I got n...
  • Q2. I was blank at some points
  • Q3. Plz be confident be stable never loose your confidence.....

Interview Questionnaire 

2 Questions

  • Q1. Why are u intrested in cce?
  • Q2. I'm passionate about this job

CCE Interview Questions & Answers

Teleperformance user image Yogesh Kaushik

posted on 10 Sep 2020

Interview Questionnaire 

9 Questions

  • Q1. Tell me about yourself
  • Q2. What was your roal in last job profile
  • Q3. Tell them about what you did
  • Q4. Why you wants to join this company
  • Q5. Tell them about good things of that company as like this is a mnc so here i can get better options to grow and build my career
  • Q6. Salary exoectation
  • Q7. As company policies
  • Q8. Shift timings
  • Q9. Flaxible with all
  • Ans. 

    Being flexible with all is important in any field of work or personal life.

    • Flexibility helps in adapting to changing situations and finding solutions.

    • It also helps in building better relationships with colleagues and clients.

    • Examples include being open to feedback, adjusting to new work processes, and accommodating different perspectives.

    • Flexibility can lead to better productivity and creativity.

    • It is important to main...

  • Answered by AI

I applied via Walk-in and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. In next 5 year where you can see yourself in this company
  • Q2. You are Science faculty students then why you apply /choose bpo job
  • Q3. Why we hired you ? you did job in back-end industry and now you applying for field marketing job rlts (this qstn asked me in ipru) for unit Manager position rlts
  • Q4. This is hard core sell job & you have to sell insurance on phone calls same if target not met on that day so you have to work on out of box /under pressure with no time limit. (this question asked me in T...
  • Q5. Sir definitely I ll sell everything and that time I was told my hr as he was asked me and switched to Hindi Insu.bechskoge phonpar? And I told bech dunga sir with confidence. Then he was told me their is...
  • Q6. Tell me in last weekend/or yesterday what u did or what was memorable. (This question asked in vodoafone )purpose of this question judge your grammar in past.
  • Q7. So I was try My best .and I was told my all last weekend scenario. [Above all questions are Crack the interview of mine in all reputed company ] Thank you All the bes...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before going interview do study of company where u want to attend interview same go through with confidence and wear energetic Lill bit smile over the interview.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself.
  • Q2. Will you be able to handle the pressure of this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - For the first question, you must have watched YT videos for help. Only thing you need to be concerned about is that the interviewer isn't interested in your family or personal information like bio data.
Make sure that in your answer, you mention about past experiences or job roles, if you are a fresher, sound confident so that it looks like you are ready. Secondly, do mention about your strengths (at least 2,3) and weakness (Not too many) and also say that you are working on your weaknesses.

For the second question, make sure that you don't sound over confident. Tell them that you are aware of the responsibility and work pressure and you think you are ready to handle it. However, don't speak like you know everything. Example, "I know about the pressure but don't worry it's like a cup of tea for me as compared to past experiences" It's a big NO.
Appropriate Answer- " I'm aware of the job roles and that it requires strong shoulders to handle the pressure but I think my past experiences (Not only from Job) have given me strength to handle those and hopefully I will be able to cope up with pressure" you can add something like, " One thing you can be sure about is that I won't give up no matter how difficult the situation is".

These two are the most common questions and these were asked to me as well. I hope this helps.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer CCE interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Technical.
What are the top questions asked in iEnergizer CCE interview?

Some of the top questions asked at the iEnergizer CCE interview -

  1. What you know about Customer serv...read more
  2. What is customer servi...read more
  3. Same time Milt pile attance ca...read more

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