ICICI Lombard General Insurance Company
90+ Saturam Interview Questions and Answers
Q1. What is difference between fire and property insurance?
Fire insurance covers damages caused by fire, while property insurance covers a broader range of damages to the insured property.
Fire insurance specifically protects against damages caused by fire, such as the destruction of a building or its contents.
Property insurance, on the other hand, provides coverage for a wider range of perils, including fire, theft, vandalism, natural disasters, and more.
Fire insurance is a subset of property insurance, focusing solely on fire-relate...read more
Q2. How will you convince customer to take policy if he say premium is high?
To convince a customer to take a policy despite high premium, emphasize the benefits, value, and long-term savings.
Highlight the comprehensive coverage and benefits provided by the policy.
Explain how the policy offers financial protection and peace of mind in case of unexpected events.
Emphasize the long-term savings and potential cost-effectiveness of the policy.
Provide examples of how the policy has helped other customers in similar situations.
Offer flexible payment options ...read more
Q3. How to handle customer and dealer channels
To handle customer and dealer channels, it is important to prioritize communication, establish clear expectations, and provide exceptional service.
Establish open lines of communication with both customers and dealers to ensure their needs are being met
Set clear expectations for response times, issue resolution, and overall service
Provide exceptional service by going above and beyond to address concerns and provide solutions
Regularly gather feedback from both customers and dea...read more
Q4. Dengu Fever is caused by which organism and its class
Dengue fever is caused by the dengue virus, which belongs to the Flaviviridae family.
Dengue fever is caused by the dengue virus
The virus belongs to the Flaviviridae family
There are four different serotypes of the virus
The virus is transmitted by Aedes mosquitoes
Symptoms include high fever, headache, joint and muscle pain, and rash
Q5. What is general insurance and are life insurance part of general insurance
General insurance covers non-life assets and liabilities. Life insurance is not a part of general insurance.
General insurance provides coverage for assets and liabilities that are not related to life, such as property, vehicles, and liability insurance.
Life insurance, on the other hand, provides coverage for the life of the insured and pays out a death benefit to the beneficiaries upon the insured's death.
Examples of general insurance include car insurance, home insurance, an...read more
Q6. What is Insurance, types of insurance?
Insurance is a risk management tool that provides financial protection against potential losses. There are various types of insurance available.
Insurance is a contract between an individual or organization (the insured) and an insurance company (the insurer).
It involves the insured paying a premium in exchange for the insurer's promise to compensate for covered losses.
Types of insurance include life insurance, health insurance, auto insurance, property insurance, and liabilit...read more
Q7. Tell me about the fire insurance, what' comes under fire insurance
Fire insurance provides coverage for damage caused by fire to the insured property.
Fire insurance covers damage to buildings, contents, and personal belongings caused by fire.
It may also cover additional expenses such as temporary housing or business interruption.
Fire insurance typically does not cover intentional acts of arson or wildfires.
Examples of items covered under fire insurance include furniture, electronics, and structural damage to a building.
Q8. Who is First Party? What is Thrid Party Liability? What is desk Investigation? What is indemnity?
First Party is the policyholder or the insured person who purchases the insurance policy.
First Party is the person who buys the insurance policy.
They are also known as the policyholder or the insured person.
In case of a claim, the First Party is the one who receives the benefits from the insurance company.
For example, if John buys a car insurance policy, he is the First Party.
If his car gets damaged in an accident, John will receive the benefits from the insurance company.
Q9. How would you sell insurance to a punjabi at a restaurant.
I would start by building rapport with the Punjabi individual, understanding their needs and concerns, and then highlighting the benefits of insurance in a culturally relevant way.
Start by greeting the individual in Punjabi and engaging in small talk to build rapport.
Ask about their family and their future goals to understand their needs and concerns.
Explain the importance of insurance in protecting their loved ones and securing their future.
Use examples of how insurance has ...read more
Q10. what is your idea about insurance
Insurance is a means of protection against financial loss.
Insurance provides financial protection to individuals and businesses
It works by pooling risks and spreading the cost of potential losses among many people
Types of insurance include life, health, auto, home, and business insurance
Insurance policies have premiums, deductibles, and coverage limits
Insurance is regulated by government agencies to ensure fair practices and protect consumers
Q11. Tell me what is your full process about health claims
Our health claims process involves thorough verification, documentation, and communication with healthcare providers and customers.
Verify the accuracy of the claim and supporting documents
Communicate with healthcare providers to gather additional information if needed
Ensure compliance with regulatory requirements
Process the claim and communicate the outcome to the customer
Provide assistance and support to customers throughout the process
Q12. This is office based job so will you be able to travel daily?
Yes, I am willing to travel daily for an office-based job.
I have reliable transportation and am willing to commute.
I understand that travel may be necessary for this position.
I am flexible and adaptable to changing work environments.
I am excited about the opportunity to work in an office setting and am willing to make the necessary arrangements to commute daily.
Q13. Sell me a health insurance. Right now with three major points.
Health insurance provides financial protection for medical expenses.
Health insurance covers the cost of medical treatments and hospitalization.
It provides access to a network of healthcare providers and specialists.
Health insurance offers peace of mind and protects against unexpected medical expenses.
Q14. How would you sell the policy with high charge in comparison of one with low charge
I would highlight the benefits and value of the policy with high charge compared to the low charge policy.
Explain the additional benefits and features of the high charge policy
Emphasize the long-term value and potential savings of the high charge policy
Provide examples of how the high charge policy has benefited other customers
Address any concerns or objections the customer may have about the high charge
Offer a comparison chart or visual aid to illustrate the differences betw...read more
Q15. How you can identify if any manipulated.
By analyzing patterns, inconsistencies, and discrepancies in data or behavior.
Look for unusual patterns or trends in data
Check for inconsistencies in reported information
Compare current data with historical data for discrepancies
Monitor behavior for sudden changes or anomalies
Conduct thorough investigations if suspicions arise
Q16. How to negotiate on labor charges
Negotiate labor charges by understanding the scope of work, comparing quotes, and discussing payment terms.
Understand the scope of work and labor requirements before negotiating
Compare quotes from multiple vendors to ensure fair pricing
Discuss payment terms such as hourly rates, fixed fees, or project milestones
Consider negotiating bulk discounts for larger projects
Be willing to compromise and find a mutually beneficial agreement
Q17. How to pitch plan. Which plan was most sold. Difference between par and non par
To pitch a plan, highlight its benefits and tailor it to the audience. The most sold plan depends on the target market. Par plans have fixed premiums while non-par plans do not.
Emphasize the benefits of the plan, such as cost savings or comprehensive coverage
Tailor the pitch to the audience, highlighting features that are most relevant to them
The most sold plan varies depending on the target market and their needs
Par plans have fixed premiums, while non-par plans do not
Par pl...read more
Q18. One third of 3333 .
One third of 3333 is 1111
To find one third of a number, divide it by 3
3333 divided by 3 equals 1111
Q19. How to inspect the hydrostatic loss
Inspecting hydrostatic loss involves checking for leaks, pressure levels, and system components.
Check for any visible leaks in the system
Monitor pressure levels to ensure they are within the specified range
Inspect all system components for any signs of damage or wear
Perform a hydrostatic test to assess the overall integrity of the system
Document findings and take necessary corrective actions
Q20. what are the key thin that a relationship officer does?
A relationship officer is responsible for building and maintaining relationships with customers.
Identifying potential customers and reaching out to them
Understanding customer needs and providing solutions
Ensuring customer satisfaction and retention
Cross-selling and up-selling products and services
Handling customer complaints and resolving issues
Maintaining accurate records and reports
Q21. What is a discharge summary
A discharge summary is a document that provides a summary of a patient's hospital stay and treatment.
It is typically written by the attending physician or a medical professional involved in the patient's care.
The discharge summary includes information about the patient's diagnosis, treatment plan, medications prescribed, and any follow-up instructions.
It may also include details about the patient's medical history, test results, and any procedures performed during the hospita...read more
Q22. What is bucc ,it can be as equal as CAR
Bucc is a slang term for a car, used in certain regions or communities.
Bucc is a colloquial term for a car.
It is commonly used in informal conversations or among specific groups.
Example: 'Let's take my bucc to the party.'
Q23. Percentage of marks Native place Which department are u interested
I scored 85% in my medical degree and I am interested in working in the Pediatrics department. My native place is Mumbai.
I scored 85% in my medical degree
Interested in Pediatrics department
Native place is Mumbai
Q24. Documents to be analysed in a claim settlement
Documents required for claim settlement include medical records, bills, policy documents, and proof of loss.
Medical records of the patient
Bills and receipts of medical expenses
Policy documents of the insurance company
Proof of loss, such as police reports or accident reports
Any other relevant documents, such as witness statements or medical certificates
Q25. what you know about icicilombard ?
ICICI Lombard is a leading general insurance company in India.
ICICI Lombard offers a wide range of insurance products including health, motor, travel, home, and more.
It has a strong presence in the Indian market with over 250 branches across the country.
The company has won several awards for its innovative products and customer service.
ICICI Lombard is a joint venture between ICICI Bank Limited and Fairfax Financial Holdings Limited.
It has a strong digital presence with a use...read more
Q26. How many perfect squares are there on a Chess Board?
Q27. What is customer service
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Q28. Which company is best competitor for ICICI
HDFC Bank is considered the best competitor for ICICI in the banking sector.
HDFC Bank has a strong presence in the banking industry similar to ICICI
Both banks offer a wide range of financial products and services
HDFC Bank is known for its customer service and innovative banking solutions
Q29. Brief about what is general insurance and uses.
General insurance is a type of insurance that covers non-life assets and liabilities.
General insurance policies cover assets such as cars, homes, and businesses.
It also covers liabilities such as public liability, professional indemnity, and product liability.
General insurance policies are typically short-term and renewable.
Examples of general insurance companies include Allianz, AIG, and Zurich.
General insurance is different from life insurance, which covers the policyholder...read more
Q30. What is the difference between debit card and credit card
Debit card deducts funds directly from your bank account, while credit card allows you to borrow money up to a certain limit.
Debit card is linked to your bank account and uses your own money for transactions.
Credit card allows you to borrow money from the card issuer up to a certain limit.
Debit card transactions are limited to the available balance in your bank account.
Credit card transactions create debt that needs to be repaid with interest if not paid in full by the due da...read more
Q31. WHAT ABOUT INDUSTRY.
Industry knowledge is crucial for a Unit Sales Manager to understand market trends and competition.
Understanding the industry landscape and market trends
Knowledge of competitors and their products/services
Awareness of regulatory and compliance requirements
Ability to identify opportunities and threats in the market
Experience in developing and executing sales strategies
Examples: automotive industry, pharmaceutical industry, technology industry
Q32. How will you sell a phone to fhe customer
I will highlight the features and benefits of the phone, address any concerns or objections, and offer personalized recommendations based on the customer's needs.
Start by asking the customer about their preferences and needs
Highlight the key features of the phone such as camera quality, battery life, and storage capacity
Address any concerns or objections the customer may have, such as price or brand reputation
Offer personalized recommendations based on the customer's needs an...read more
Q33. What is your strategy to increase the leads?
My strategy to increase leads involves optimizing our website for search engines, creating targeted social media campaigns, and attending industry events.
Optimize website for search engines
Create targeted social media campaigns
Attend industry events
Offer incentives for referrals
Collaborate with influencers or partners
Implement email marketing campaigns
Q34. Why Banking to Insurance?
Banking and insurance are both financial services industries with similar skill sets and customer bases.
Transitioning from banking to insurance allows me to leverage my existing knowledge of financial products and services.
Insurance offers a different set of challenges and opportunities compared to banking, providing a new learning experience.
Both industries require strong customer relationship management skills, which I have developed in my banking career.
Insurance sales oft...read more
Q35. What is the technical of the banking of online?
Q36. What do you know about insurance?
Insurance is a financial product that provides protection against financial losses resulting from unexpected events.
Insurance is a contract between an individual or organization and an insurance company, where the individual or organization pays a premium in exchange for financial protection.
There are different types of insurance such as life insurance, health insurance, auto insurance, home insurance, and more.
Insurance helps individuals and businesses manage risk by transfe...read more
Q37. A description of your computational skillset
Proficient in various programming languages and data analysis tools
Skilled in Python, Java, and SQL
Experience with data visualization tools such as Tableau and Power BI
Familiarity with machine learning algorithms and libraries like scikit-learn and TensorFlow
Proficient in Excel for data analysis and manipulation
Comfortable working with large datasets and databases
Q38. Discharge summery and its uses in claims .
Discharge summary is a medical document that outlines a patient's hospital stay and treatment plan upon discharge.
Discharge summary is a crucial document for claims processing as it provides a detailed account of the patient's medical history, diagnosis, treatment, and follow-up care.
It helps claims managers to verify the medical necessity of the treatment provided and ensure that the billed services are appropriate and reasonable.
Discharge summary also helps claims managers ...read more
Q39. tell me the which application test by you
I have tested various applications including e-commerce websites, mobile banking apps, and healthcare management systems.
Tested e-commerce websites for functionality, usability, and security
Tested mobile banking apps for performance, compatibility, and security
Tested healthcare management systems for data accuracy, compliance, and security
Q40. Perils of motor policy
Perils of motor policy refer to the risks and dangers associated with owning and operating a vehicle.
Perils can include accidents, theft, vandalism, and natural disasters
Motor policies typically offer coverage for these perils
It is important for customers to carefully review their policy to understand what perils are covered
Customers should also take steps to minimize their risk, such as practicing safe driving habits and securing their vehicle
Q41. How do you think you can impact the traffic ?
By optimizing website content, improving user experience, and implementing effective marketing strategies.
Conducting keyword research and optimizing website content for search engines
Improving website speed and mobile responsiveness for better user experience
Implementing social media and email marketing campaigns to drive traffic
Collaborating with influencers and industry experts to increase brand visibility
Analyzing website traffic data and making data-driven decisions to im...read more
Q42. How do you sell a product
Selling a product involves understanding the customer's needs and demonstrating how the product can meet those needs.
Research the customer's needs and preferences
Highlight the unique features and benefits of the product
Provide demonstrations or samples
Address any concerns or objections the customer may have
Offer incentives or promotions
Follow up with the customer to ensure satisfaction
Q43. How you were sourcing business.
I sourced business through various channels such as networking, referrals, and cold calling.
Networking events and conferences
Referrals from current clients and colleagues
Cold calling potential clients
Online marketing and social media
Partnerships with other businesses
Attending trade shows and exhibitions
Q44. Marketing is manipulation but it can be for good?
Marketing can be ethical and beneficial to society if done with transparency and honesty.
Marketing can inform and educate consumers about products and services that can improve their lives.
Marketing can promote social causes and encourage positive behavior change.
Marketing can be manipulative and unethical if it deceives or exploits consumers.
Marketing should be transparent and honest about the benefits and limitations of products and services.
Marketing should respect consume...read more
Q45. Do you know about claim settlement and insurance.
Yes, claim settlement involves processing and resolving insurance claims for individuals or organizations.
Claim settlement involves reviewing and verifying insurance claims to determine coverage and validity.
It also includes negotiating settlements with claimants or their representatives.
Claim settlement may involve coordinating with various parties such as policyholders, insurance companies, and healthcare providers.
Examples of claim settlement include processing medical bil...read more
Q46. What is your understanding about motor claim.
Motor claim refers to the process of filing for compensation for damages or losses incurred due to a vehicle accident.
Motor claim involves submitting documentation such as police reports, repair estimates, and insurance policy details.
The claim is reviewed by the insurance company to determine coverage and liability.
Compensation may be provided for vehicle repairs, medical expenses, and other related costs.
Motor claim process may vary depending on the insurance company and th...read more
Q47. Able to handle pressure, how you convince customer
I am able to handle pressure by staying calm, listening actively, and offering solutions that meet the customer's needs.
Stay calm and composed under pressure
Listen actively to understand the customer's concerns
Offer solutions that address the customer's needs and concerns
Provide clear and concise explanations to convince the customer
Q48. Working of an IC ENGINE
IC engine is a heat engine that converts chemical energy into mechanical energy by burning fuel inside the engine.
IC engine stands for Internal Combustion engine.
It works on the principle of combustion of fuel inside the engine.
The fuel is ignited by a spark plug or compression.
The heat generated by the combustion expands the gases, which in turn moves the piston.
The movement of the piston is transferred to the crankshaft, which converts it into rotary motion.
Examples of IC e...read more
Q49. What are the types of risk
Types of risk include market risk, credit risk, operational risk, liquidity risk, and legal risk.
Market risk: the risk of financial loss due to changes in market conditions
Credit risk: the risk of loss due to a borrower's failure to repay a loan or meet contractual obligations
Operational risk: the risk of loss due to inadequate or failed internal processes, people, and systems
Liquidity risk: the risk of loss due to the inability to meet financial obligations
Legal risk: the ri...read more
Q50. 2) Difference between R2 and adjusted R2
R2 measures the proportion of variance explained by the model, while adjusted R2 adjusts for the number of predictors in the model.
R2 is the proportion of variance in the dependent variable that is predictable from the independent variables.
Adjusted R2 penalizes the addition of unnecessary predictors in the model, providing a more accurate measure of the model's goodness of fit.
R2 can increase even when adding irrelevant predictors, while adjusted R2 will decrease if the adde...read more
Q51. 1) Formula for Precision and recall
Precision = TP / (TP + FP), Recall = TP / (TP + FN)
Precision is the ratio of correctly predicted positive observations to the total predicted positive observations
Recall is the ratio of correctly predicted positive observations to the all observations in actual class
Example: If a model predicts 100 positive cases, out of which 80 are actually positive, precision = 80/100, recall = 80/total actual positive cases
Q52. Write an essay or explain any topic in brief
The Importance of Time Management
Time management is crucial for personal and professional success
It involves setting priorities, creating schedules, and avoiding distractions
Effective time management leads to increased productivity and reduced stress
Examples include using a planner, delegating tasks, and taking breaks
It is important to regularly evaluate and adjust time management strategies
Q53. Claim process in General Insurance
Claim process in General Insurance
The policyholder files a claim with the insurance company
The insurance company assigns an adjuster to investigate the claim
The adjuster evaluates the damage and determines the amount of compensation
The insurance company approves or denies the claim based on the adjuster's report
If approved, the policyholder receives the compensation
Q54. Difference between inner join, left join, and right join
Inner join returns only the rows that have matching values in both tables, left join returns all rows from the left table and the matched rows from the right table, right join returns all rows from the right table and the matched rows from the left table.
Inner join: returns only the rows that have matching values in both tables
Left join: returns all rows from the left table and the matched rows from the right table
Right join: returns all rows from the right table and the matc...read more
Q55. Its make of the online banking and the applications.
Q56. Difference between R-Squared and Adjusted R-Squared metrics of model evaluation.
Q57. tell me basic of mamual testing
Manual testing is the process of manually testing software for defects without the use of automation tools.
Involves executing test cases manually without any automation tools
Requires human intervention to verify software functionality
Involves exploratory testing to uncover defects
Involves regression testing to ensure new changes do not impact existing functionality
Q58. Technical problems of the banking computer?
Q59. Square of Triangle
The square of a triangle does not exist as a triangle is a two-dimensional shape.
The square of a triangle is not a valid concept in geometry.
A triangle is a two-dimensional shape with three sides and three angles.
The area of a triangle can be calculated using the formula: (base * height) / 2.
Q60. What is ur name
My name is John Doe.
Full name is John Doe
Commonly known as John
No middle name
Q61. What is MLC
MLC stands for Medical Legal Case.
MLC is a term used in medical and legal fields.
It refers to cases where a person has suffered injuries due to violence, accident, or any other reason.
It is mandatory for doctors to report MLC cases to the police.
MLC cases require detailed documentation and examination by the doctor.
MLC cases may also involve court proceedings and legal investigations.
Q62. what is verification and validation
Verification is the process of evaluating whether a product meets specified requirements, while validation is the process of evaluating whether the right product was built.
Verification ensures that the software is being built right, while validation ensures that the right software is being built.
Verification involves reviews, walkthroughs, and inspections to check documents, code, and specifications.
Validation involves testing the actual product to ensure it meets the custome...read more
Q63. Where about expectation negotiate
Expectation negotiation is a process of discussing and reaching a mutual agreement on expectations between parties.
Expectation negotiation involves open and honest communication.
It requires active listening and understanding of each party's needs and priorities.
It may involve compromising and finding common ground.
Examples: discussing work responsibilities, setting performance goals, negotiating project timelines.
Q64. Will you able to do sales.process?
Yes, I have experience in sales processes and am confident in my ability to handle them effectively.
I have previous experience in sales roles where I successfully met or exceeded targets.
I am comfortable with cold calling, networking, and building relationships with clients.
I am skilled in identifying customer needs and offering appropriate insurance solutions.
I am confident in my ability to negotiate and close deals effectively.
Q65. Project work in the collage program
Project work in college program involves hands-on application of theoretical knowledge in real-life scenarios.
Collaborating with classmates on group projects
Researching and analyzing data to support project goals
Presenting findings and recommendations to faculty and peers
Applying problem-solving skills to overcome challenges
Developing time management and organizational skills
Q66. Wt is general insurance
General insurance is a type of insurance that provides financial protection for assets such as home, car, travel, and business.
Provides financial protection for assets
Includes insurance for home, car, travel, and business
Covers risks such as theft, accidents, and natural disasters
Q67. How much CTC you expect?
I am looking for a competitive salary based on my experience and skills.
Expecting a competitive salary based on industry standards and my experience
Open to negotiation based on the overall compensation package
Seeking a salary that reflects the responsibilities and expectations of the Senior Relationship Manager role
Q68. Defences For Insurance Company
Defences that insurance companies can use to protect themselves
Denial of coverage due to policy exclusions
Proving fraud or misrepresentation by the policyholder
Limiting coverage to the policy limits
Asserting that the policyholder failed to cooperate in the investigation or defense of a claim
Arguing that the policyholder caused or contributed to the loss
Invoking the statute of limitations
Challenging the validity of the policy
Asserting that the loss was not covered under the po...read more
Q69. Detail of Non motor product
Non motor products refer to insurance policies that cover assets other than vehicles.
Non motor products include home insurance, travel insurance, personal accident insurance, and pet insurance.
These policies provide coverage for assets such as homes, personal belongings, and pets.
Non motor products are important for diversifying an insurance company's portfolio and reducing risk.
Examples of non motor insurance companies include Allianz, Aviva, and AIG.
Q70. Why insurance is important.
Insurance is important for financial protection against unexpected events.
Provides financial protection in case of accidents, illnesses, or natural disasters
Helps individuals and businesses manage risk and uncertainty
Ensures peace of mind and security for policyholders and their families
Promotes economic stability by spreading risk among a large group of people
Required for certain activities like driving a car or owning a home
Q71. Sell me this pen
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any professional setting.
This pen is made of high-quality materials, ensuring durability and a comfortable writing experience.
Its sleek design and elegant finish make it a perfect gift for colleagues, friends, or family members.
The smooth ink flow and precision tip allow for effortless writing, making it ideal for taking notes or signing important documents.
Q72. give me the name of product
iPhone
Smartphone manufactured by Apple Inc.
Known for its sleek design and user-friendly interface
Popular for its high-quality camera and app ecosystem
Q73. How to sales , introduce
To introduce and sell effectively, focus on building rapport, highlighting benefits, and addressing customer needs.
Build rapport by greeting customers warmly and asking open-ended questions to understand their needs
Highlight the benefits of the product or service by focusing on how it can solve the customer's problems or improve their life
Address customer needs by actively listening, offering solutions, and providing excellent customer service
Use persuasive language and techn...read more
Q74. Last company achivements
Our last company achieved a 20% increase in sales revenue and expanded our customer base by 30%.
Increased sales revenue by 20%
Expanded customer base by 30%
Implemented new sales strategies resulting in higher conversion rates
Developed stronger relationships with key clients
Improved team communication and collaboration
Q75. What is insurannce?
Insurance is a financial protection against potential losses or risks.
Insurance is a contract between an individual or entity and an insurance company.
The individual or entity pays a premium in exchange for coverage against specific risks.
Insurance helps mitigate financial losses in case of accidents, illnesses, or other unforeseen events.
Common types of insurance include health insurance, auto insurance, life insurance, and property insurance.
Q76. How to handle pressure
Handling pressure involves staying organized, prioritizing tasks, taking breaks, seeking support, and maintaining a positive attitude.
Stay organized by creating to-do lists and setting realistic goals
Prioritize tasks based on deadlines and importance
Take breaks to recharge and avoid burnout
Seek support from colleagues or mentors when feeling overwhelmed
Maintain a positive attitude by focusing on solutions rather than problems
Q77. 3.educational background
I have a Bachelor's degree in Business Administration.
Bachelor's degree in Business Administration
Specialized in Marketing
Took courses in Sales and Negotiation
Attended seminars on Customer Relationship Management
Q78. What is DDL, DML, DQL
DDL stands for Data Definition Language, DML stands for Data Manipulation Language, and DQL stands for Data Query Language.
DDL is used to define the structure of database objects such as tables, indexes, and views.
DML is used to manipulate data in the database, such as inserting, updating, and deleting records.
DQL is used to retrieve data from the database using queries.
Examples: CREATE TABLE is a DDL statement, INSERT INTO is a DML statement, SELECT is a DQL statement.
Q79. Number of agents handled
I have managed teams ranging from 5 to 50 agents.
I have experience managing teams of varying sizes.
I have successfully managed a team of 30 agents in my previous role.
I believe in quality over quantity, and ensure that each agent receives adequate attention and support.
I have implemented training programs to improve agent performance and productivity.
Q80. Intrested in lombard
Yes, I am interested in Lombard.
I have researched Lombard and am impressed with their products and services.
I believe Lombard's offerings align well with my sales experience and skills.
I am excited about the opportunity to work with Lombard and contribute to their growth.
I am open to learning more about Lombard and how I can add value to their team.
Q81. Saleing experience in insurance sector
Yes, I have sales experience in the insurance sector.
I have worked as a tele sales executive for an insurance company for 2 years.
During my time there, I successfully sold various insurance policies to customers.
I consistently met and exceeded my sales targets, achieving a high conversion rate.
I have a strong understanding of different insurance products and their benefits.
I am skilled in building rapport with customers and effectively communicating the value of insurance.
I h...read more
Q82. Existing Grade CTC
My existing Grade CTC is confidential.
I am not comfortable sharing my current CTC as it is confidential information.
I would prefer to focus on discussing my qualifications and experience for this role.
I am open to discussing salary expectations for this position.
My current CTC is not relevant to my ability to perform in this role.
Q83. what is sdlc process
SDLC (Software Development Life Cycle) process is a framework used by software development teams to plan, design, build, test, and deploy software.
SDLC is a structured process that consists of several phases such as planning, analysis, design, implementation, testing, and maintenance.
Each phase has its own set of activities and deliverables that need to be completed before moving on to the next phase.
Examples of SDLC models include Waterfall, Agile, and DevOps.
SDLC helps ensu...read more
Q84. Assumptions of Machine Learning
Assumptions of Machine Learning include data availability, feature relevance, and model interpretability.
Data availability is crucial for training machine learning models.
Assumptions about the relevance of features in the data must be made.
Model interpretability is important for understanding the decisions made by the machine learning model.
Q85. what is domain?
A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures.
A domain is a logical grouping of network resources such as computers, printers, and servers.
It allows for centralized management of user accounts, security policies, and network resources.
Domains are commonly used in business environments to provide secure access to network resources.
Examples of domain names include microsoft.com, google.com, and apple.c...read more
Q86. what is internet
The internet is a global network of interconnected computers and servers that communicate with each other using standardized protocols.
The internet allows users to access and share information from anywhere in the world.
It is made up of millions of interconnected devices, including computers, servers, routers, and switches.
The internet uses a variety of protocols, including TCP/IP, HTTP, and FTP, to facilitate communication between devices.
The World Wide Web is a popular appl...read more
Q87. How to tackle sales
To tackle sales, focus on building relationships, understanding customer needs, offering solutions, and following up consistently.
Build strong relationships with customers to gain trust and loyalty
Understand the needs and pain points of customers to offer tailored solutions
Consistently follow up with leads and clients to maintain engagement
Utilize effective communication and negotiation skills to close deals
Stay updated on industry trends and competitors to stay ahead in the ...read more
Q88. Defination of insurance
Insurance is a contract between an individual and an insurance company where the individual pays premiums in exchange for financial protection against potential losses.
Insurance provides financial protection against unexpected events or losses.
It involves a contract between an individual and an insurance company.
Premiums are paid by the individual in exchange for coverage.
Examples include health insurance, car insurance, and life insurance.
Q89. Your expected CTC
My expected CTC is $60,000 per year.
I have researched the average salary for Customer Service Managers in this industry and location.
I have considered my years of experience and qualifications when determining my expected salary.
I am open to negotiation based on the overall compensation package offered.
Q90. Variance Inflation Factor.
Q91. what is callback
A callback is a function that is passed as an argument to another function and is executed after the completion of that function.
Callbacks are commonly used in asynchronous programming to handle tasks that take time to complete.
Callbacks can be used to handle events, such as button clicks or data retrieval.
Example: setTimeout(callbackFunction, 1000);
Q92. What is flutter
Flutter is a UI toolkit for building natively compiled applications for mobile, web, and desktop from a single codebase.
Developed by Google
Uses Dart programming language
Hot reload feature for quick development
Supports iOS, Android, Web, and Desktop platforms
Provides a rich set of pre-built widgets
Q93. Analysis way of working
Analyzing data and processes to make informed decisions and improve efficiency.
Collect and analyze relevant data
Identify patterns and trends
Use data to make informed decisions
Implement improvements based on analysis
Monitor and evaluate results
Continuously refine analysis methods
Q94. Explain about sales process
Sales process is a series of steps taken by a salesperson to acquire, nurture, and close deals with potential customers.
Prospecting: Identifying potential customers and reaching out to them.
Qualifying: Determining if the prospect is a good fit for the product or service.
Presenting: Showcasing the product or service to the prospect.
Handling objections: Addressing any concerns or doubts the prospect may have.
Closing: Finalizing the deal and getting the customer to make a purcha...read more
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