ICICI Bank Interview Questions, Process, and Tips

I am a dedicated and customer-oriented professional with experience in phone banking and a strong focus on providing excellent service.

• Experienced in handling customer inquiries and resolving issues over the phone

• Skilled in explaining banking products and services to customers

• Strong communication and interpersonal skills

• Ability to work efficiently in a fast-paced environment

• Detail-oriented and organized in managing cus

Yes, I am comfortable with rotational shifts as I have prior experience working in such schedules.

• I have previously worked in a call center where I had to do rotational shifts.

• I understand the importance of being flexible with work timings to meet the needs of the job.

• I am willing to adapt my schedule to accommodate rotational shifts as required.

I chose the banking role for its stability, growth opportunities, and the chance to work with diverse clients and financial products.

• Stability in the banking sector provides job security

• Opportunities for career growth and advancement

• Working with diverse clients and financial products enhances skills and knowledge

I am a dedicated and results-driven sales professional with a proven track record of exceeding targets and building strong client relationships.

• I have X years of experience in sales, with a focus on [specific industry or product]

• I consistently meet and exceed sales targets by implementing effective sales strategies

• I have a strong ability to build and maintain relationships with clients, resulting in repeat business and...read more

Cross selling is the practice of selling additional products or services to existing customers.

• Cross selling involves offering related or complementary products to customers who have already made a purchase.

• It helps increase revenue and customer loyalty by providing customers with options that meet their needs.

• For example, a customer who buys a laptop may be offered a discounted printer or software package as a cross s

Credit cards are a form of payment card issued by a financial institution, allowing the cardholder to borrow funds to make purchases.

• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount the cardholder can borrow.

• Cardholders are typically charged interest on the outstanding balance if not paid ...read more

I preferred ICICI Bank due to its strong reputation, innovative products, and career growth opportunities.

• Strong reputation in the banking industry

• Innovative products and services offered to customers

• Opportunities for career growth and development

• Positive reviews from current and former employees