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ICICI Bank Relationship Officer Interview Questions, Process, and Tips for Freshers

Updated 18 Jan 2025

Top ICICI Bank Relationship Officer Interview Questions and Answers for Freshers

ICICI Bank Relationship Officer Interview Experiences for Freshers

10 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About myself and my family ,my education etc
Round 2 - Why you want to join icici bank 

(1 Question)

  • Q1. It is not so good because there is the work of marketting not only to motivate the peole to open an account in icici bank but we have to do customer 360 means focus on FD, CASA, LI GI, Accounts ,SIP ,PRIM...

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not so good because their is the work of marketing not only to motivate the people to open their accounts in icici bank but we have to do customer 360 means to focus on FD,CASA, LI, SIP, PRIME ,GI ,account opening and many more in a day how this is possible
If all doesn't happen then we have to take back getting humiliating and abuses by branch manager
The pressure of whole day makes my health issues so at last I have to resign from their
Because I was the fresher of hardly 1_ 2 months
The branch manager was giving me the high target for a day and was saying if you do not do this then not come here from tomorrow
So this became the reason of my resignation
I doesn't want to loss my job in any cost because that was my basic need because I have completed my all the degrees I wants to see myself independent but this doesn't happen
I have also paid 50000 rupees to NIIT company for PGPRM program
I only wants to say this that the branch manager rudely behaves me
He also became the cause of my job loss
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. How you will initiate the conversation with a stranger
  • Q2. How to sell banking products?
  • Ans. 

    Selling banking products involves understanding customer needs, building trust, and offering tailored solutions.

    • Understand the customer's financial goals and needs

    • Build trust by providing transparent information and excellent customer service

    • Offer tailored solutions that meet the customer's specific needs and preferences

    • Educate customers on the benefits of the banking products

    • Follow up with customers to address any con

  • Answered by AI
  • Q3. If customers comes to you and how will you handle them?
  • Ans. 

    I would greet them warmly, listen to their concerns, offer solutions, and ensure their satisfaction.

    • Greet the customers warmly to make them feel welcome

    • Listen attentively to their concerns and show empathy

    • Offer suitable solutions to address their needs

    • Ensure their satisfaction before they leave

  • Answered by AI
  • Q4. How you will help your colleague .

Interview Preparation Tips

Interview preparation tips for other job seekers - First I will give my introduction and after that I will tell about myself and after that I will ask about that person in that way I will initiate the conversation

Relationship Officer Interview Questions Asked at Other Companies for Fresher

Q1. If in a certain language, MADRAS is coded as NBESBT, how is BOMBA ... read more
asked in Axis Bank
Q2. What you know about sales and housing loan industry
Q3. What is sales & Marketing? And difference between sales & ... read more
Q4. Find the missing element in the series given below: ABD EFH IJL M ... read more
Q5. What is home loan and non home loan
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self.
  • Ans. My name is LALIT GAUTAM. I’m looking to become a team leader within the next five years. I want to start by shadowing a current leader and eventually take on more responsibility within the department. I’m confident I have the soft skills to succeed in this role and am eager to learn the hands-on skills it requires.
  • Answered Anonymously
  • Q2. Tell me about your career.

Interview Preparation Tips

Interview preparation tips for other job seekers - No coment
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic details of you and education qualification and some basic questions over banking
Round 3 - HR 

(1 Question)

  • Q1. Are u ok with any working location?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to learn about banking be confident and perform well never hesitate to talk in a group that gives u the best experience.

ICICI Bank interview questions for designations

 Branch Relationship Officer

 (3)

 Senior Relationship Officer

 (2)

 Customer Relationship Management Officer

 (1)

 Hdfc Bank Relationship Officer

 (1)

 Relationship Executive

 (5)

 Customer Relationship Manager

 (8)

 Assistant Relationship Manager

 (7)

 Corporate Relationship Manager

 (3)

I applied via Newspaper Ad

Round 1 - One-on-one 

(2 Questions)

  • Q1. A single manager round
  • Q2. Normal introduction questions
Round 2 - HR 

(1 Question)

  • Q1. For offer letter generation

Interview Preparation Tips

Interview preparation tips for other job seekers - There is too much pressure for work and sales no support not secured job lot of politics is there mental pressure also have to be face.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(1 Question)

  • Q1. Direct interview with RHS nd questions related sales and profession

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Benifit of net banking
  • Ans. 

    Net banking provides convenience, accessibility, and security for banking transactions.

    • 24/7 access to account information and transaction history

    • Ability to transfer funds and pay bills online

    • Enhanced security measures such as two-factor authentication

    • Reduced need for physical visits to the bank

    • Cost-effective as it eliminates the need for paper-based transactions

    • Convenient for customers who live far away from bank branc...

  • Answered by AI
  • Q2. What do you know about sales
  • Ans. 

    Sales is the process of convincing a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and persuasion skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Closing the sale is the ultimate goal of the sales process

    • Examples of sales include retail sales, real estate sales, and business-to-busines

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy to crack
Get job near your home

I applied via Referral and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is mean by Sales?
  • Ans. 

    Sales refers to the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers and convincing them to purchase a product or service

    • It requires effective communication and negotiation skills

    • Sales can be done through various channels such as face-to-face interactions, phone calls, or online platforms

    • Examples of sales roles include sales representatives, accou

  • Answered by AI
  • Q2. What was the process of selling products?
  • Q3. How do you know about the ICICI Bank? And Why?

Interview Preparation Tips

Topics to prepare for ICICI Bank Relationship Officer interview:
  • Graduation
  • Direct Sales
  • Retail Sales Management
Interview preparation tips for other job seekers - Interview is very tough for me. also other questions are ask me for my life mu family etc. And two wheeler is must for this role.

I applied via Other and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About previous job
  • Q2. What my self

Interview Preparation Tips

Interview preparation tips for other job seekers - It was soo much better to my change in life

Interview Questionnaire 

1 Question

  • Q1. What is your experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good experience in icici Bank Ltd. This interview was a technical one. It lasted for about 30 minutes.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Officer interview for freshers?
ICICI Bank interview process for freshers usually has 2 rounds. The most common rounds in the ICICI Bank interview process for freshers are HR, One-on-one Round and Resume Shortlist.
How to prepare for ICICI Bank Relationship Officer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Banking, Customer Interaction, Customer Satisfaction, Customer Service and Relationship.
What are the top questions asked in ICICI Bank Relationship Officer interview for freshers?

Some of the top questions asked at the ICICI Bank Relationship Officer interview for freshers -

  1. If customers comes to you and how will you handle th...read more
  2. What is mean by Sal...read more
  3. What do you know about sa...read more
How long is the ICICI Bank Relationship Officer interview process?

The duration of ICICI Bank Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Officer Interview Process for Freshers

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
ICICI Bank Relationship Officer Salary
based on 683 salaries
₹1.4 L/yr - ₹5.5 L/yr
6% more than the average Relationship Officer Salary in India
View more details

ICICI Bank Relationship Officer Reviews and Ratings

based on 264 reviews

4.1/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

3.9

Salary

4.1

Job security

4.0

Company culture

3.8

Promotions

3.8

Work satisfaction

Explore 264 Reviews and Ratings
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