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ICICI Bank Relationship Officer Interview Questions, Process, and Tips

Updated 18 Jan 2025

Top ICICI Bank Relationship Officer Interview Questions and Answers

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ICICI Bank Relationship Officer Interview Experiences

22 interviews found

Relationship Officer Interview Questions & Answers

user image MANTOSH SINGH RAJPUT

posted on 13 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction done
  • Q2. Introduction excellent

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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About myself and my family ,my education etc
Round 2 - Why you want to join icici bank 

(1 Question)

  • Q1. It is not so good because there is the work of marketting not only to motivate the peole to open an account in icici bank but we have to do customer 360 means focus on FD, CASA, LI GI, Accounts ,SIP ,PRIM...

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not so good because their is the work of marketing not only to motivate the people to open their accounts in icici bank but we have to do customer 360 means to focus on FD,CASA, LI, SIP, PRIME ,GI ,account opening and many more in a day how this is possible
If all doesn't happen then we have to take back getting humiliating and abuses by branch manager
The pressure of whole day makes my health issues so at last I have to resign from their
Because I was the fresher of hardly 1_ 2 months
The branch manager was giving me the high target for a day and was saying if you do not do this then not come here from tomorrow
So this became the reason of my resignation
I doesn't want to loss my job in any cost because that was my basic need because I have completed my all the degrees I wants to see myself independent but this doesn't happen
I have also paid 50000 rupees to NIIT company for PGPRM program
I only wants to say this that the branch manager rudely behaves me
He also became the cause of my job loss

Relationship Officer Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. What are the types of accounts in a bank?
asked in Axis Bank
Q2. Can you build strong business relationships with builders, CA, an ... read more
Q3. If in a certain language, MADRAS is coded as NBESBT, how is BOMBA ... read more
Q4. What do you about share markets?
asked in Axis Bank
Q5. What you know about sales and housing loan industry
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Favourite topic
  • Ans. 

    My favourite topic is psychology, specifically understanding human behavior and emotions.

    • Studying different personality types

    • Exploring the impact of childhood experiences on adult behavior

    • Learning about various psychological disorders and treatments

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(9 Questions)

  • Q1. My work experience and my total work experience 4 year feald marketing
  • Ans. My total experience 4year 6 month
  • Answered by Sanjay Pastor
  • Q2. My successful career I'm feald work
  • Q3. Please call me and joining in icici bank relationship officer
  • Q4. By jus experience and current job Paytm sales work
  • Q5. Please select in icici bank relationship officer
  • Q6. Lead jenration and visit customer
  • Q7. And hard work I m good going
  • Q8. So please send me offer letter
  • Q9. And interview successful

ICICI Bank interview questions for designations

 Branch Relationship Officer

 (3)

 Senior Relationship Officer

 (2)

 Hdfc Bank Relationship Officer

 (1)

 Customer Relationship Management Officer

 (1)

 Relationship Executive

 (5)

 Customer Relationship Manager

 (8)

 Assistant Relationship Manager

 (7)

 Corporate Relationship Manager

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What interests you about banking?
  • Ans. 

    I am fascinated by the dynamic nature of the banking industry and the opportunity to help individuals and businesses achieve their financial goals.

    • Opportunity to work with diverse clients and help them with their financial needs

    • Constantly evolving industry with new technologies and products to learn about

    • Ability to make a positive impact on the community by providing financial services

    • Opportunity for career growth and

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Howmany years r u working in this company
  • Q2. R u still working or not working

Interview Preparation Tips

Interview preparation tips for other job seekers - Very important job of my career

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. How you will initiate the conversation with a stranger
  • Q2. How to sell banking products?
  • Ans. 

    Selling banking products involves understanding customer needs, building trust, and offering tailored solutions.

    • Understand the customer's financial goals and needs

    • Build trust by providing transparent information and excellent customer service

    • Offer tailored solutions that meet the customer's specific needs and preferences

    • Educate customers on the benefits of the banking products

    • Follow up with customers to address any con

  • Answered by AI
  • Q3. If customers comes to you and how will you handle them?
  • Ans. 

    I would greet them warmly, listen to their concerns, offer solutions, and ensure their satisfaction.

    • Greet the customers warmly to make them feel welcome

    • Listen attentively to their concerns and show empathy

    • Offer suitable solutions to address their needs

    • Ensure their satisfaction before they leave

  • Answered by AI
  • Q4. How you will help your colleague .

Interview Preparation Tips

Interview preparation tips for other job seekers - First I will give my introduction and after that I will tell about myself and after that I will ask about that person in that way I will initiate the conversation
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self.
  • Ans. My name is LALIT GAUTAM. I’m looking to become a team leader within the next five years. I want to start by shadowing a current leader and eventually take on more responsibility within the department. I’m confident I have the soft skills to succeed in this role and am eager to learn the hands-on skills it requires.
  • Answered Anonymously
  • Q2. Tell me about your career.

Interview Preparation Tips

Interview preparation tips for other job seekers - No coment
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why you choose our company?
Round 2 - Case Study 

ICICI Bank case study

Interview Preparation Tips

Interview preparation tips for other job seekers - To gain Knowledge

Relationship Officer Interview Questions & Answers

user image Mousumi Karmakar

posted on 27 Apr 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Are you comfortable with sales
  • Q2. Introduction, family background,
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic details of you and education qualification and some basic questions over banking
Round 3 - HR 

(1 Question)

  • Q1. Are u ok with any working location?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to learn about banking be confident and perform well never hesitate to talk in a group that gives u the best experience.
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ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Officer interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for ICICI Bank Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Banking, Customer Interaction, Customer Satisfaction, Customer Service and Relationship.
What are the top questions asked in ICICI Bank Relationship Officer interview?

Some of the top questions asked at the ICICI Bank Relationship Officer interview -

  1. If customers comes to you and how will you handle th...read more
  2. What is mean by Sal...read more
  3. What do you know about sa...read more
How long is the ICICI Bank Relationship Officer interview process?

The duration of ICICI Bank Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Officer Interview Process

based on 30 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
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ICICI Bank Relationship Officer Salary
based on 667 salaries
₹1 L/yr - ₹6.4 L/yr
6% more than the average Relationship Officer Salary in India
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ICICI Bank Relationship Officer Reviews and Ratings

based on 263 reviews

4.2/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

3.9

Salary

4.1

Job security

4.0

Company culture

3.8

Promotions

3.8

Work satisfaction

Explore 263 Reviews and Ratings
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