ICICI Bank
Axis Bank Interview Questions and Answers
Q1. If customers comes to you and how will you handle them?
I would greet them warmly, listen to their concerns, offer solutions, and ensure their satisfaction.
Greet the customers warmly to make them feel welcome
Listen attentively to their concerns and show empathy
Offer suitable solutions to address their needs
Ensure their satisfaction before they leave
Q2. What is mean by Sales?
Sales refers to the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and convincing them to purchase a product or service
It requires effective communication and negotiation skills
Sales can be done through various channels such as face-to-face interactions, phone calls, or online platforms
Examples of sales roles include sales representatives, account managers, and business development executives
Q3. What do you know about sales
Sales is the process of convincing a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and persuasion skills
Salespeople must be knowledgeable about the product or service they are selling
Closing the sale is the ultimate goal of the sales process
Examples of sales include retail sales, real estate sales, and business-to-business sales
Q4. What interests you about banking?
I am fascinated by the dynamic nature of the banking industry and the opportunity to help individuals and businesses achieve their financial goals.
Opportunity to work with diverse clients and help them with their financial needs
Constantly evolving industry with new technologies and products to learn about
Ability to make a positive impact on the community by providing financial services
Opportunity for career growth and development within the industry
Q5. How to sell banking products?
Selling banking products involves understanding customer needs, building trust, and offering tailored solutions.
Understand the customer's financial goals and needs
Build trust by providing transparent information and excellent customer service
Offer tailored solutions that meet the customer's specific needs and preferences
Educate customers on the benefits of the banking products
Follow up with customers to address any concerns or questions
Q6. Favourite topic
My favourite topic is psychology, specifically understanding human behavior and emotions.
Studying different personality types
Exploring the impact of childhood experiences on adult behavior
Learning about various psychological disorders and treatments
More about working at ICICI Bank
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