Bandhan Bank
100+ Interview Questions and Answers
Q1. 3) Sell me this lipstick in front of me ?
This lipstick will enhance your natural beauty and make you feel confident and glamorous.
This lipstick is made with high-quality ingredients that will nourish and protect your lips.
The color is a beautiful shade of red that will complement any skin tone.
It has a long-lasting formula that will stay put for hours, even through eating and drinking.
Wearing this lipstick will make you feel confident and glamorous, ready to take on the day.
It's the perfect accessory to complete any...read more
Q2. If in a certain language, MADRAS is coded as NBESBT, how is BOMBAY coded in that code?
The question asks for the code of BOMBAY in a certain language where MADRAS is coded as NBESBT.
The code for each letter in MADRAS is shifted by one letter in the alphabet to get NBESBT.
Apply the same shift to each letter in BOMBAY to get the code.
Therefore, BOMBAY would be coded as CPCNCZ.
Alternatively, one can also use a letter-number mapping to solve the problem.
Q3. Though Bandhan is a new brand for the people are u able to represent the bank like big brand?? If yes how??
Yes, I am confident in representing Bandhan as a big brand by showcasing its unique offerings and exceptional customer service.
I will highlight Bandhan's innovative products and services that set it apart from other banks.
I will emphasize the bank's commitment to providing exceptional customer service.
I will leverage my experience in the banking industry to showcase Bandhan's strengths and competitive advantages.
I will actively engage with customers and stakeholders to build ...read more
Q4. How do you work and How to handle customers in proffesional way ?
I work with a customer-centric approach and handle them professionally by actively listening, empathizing, and providing solutions.
I prioritize customer satisfaction and ensure their needs are met.
I actively listen to their concerns and empathize with their situation.
I provide solutions that are tailored to their needs and offer alternatives if necessary.
I maintain a positive attitude and remain calm even in difficult situations.
I communicate clearly and effectively, ensuring...read more
Q5. Have I any knowledge about GST & IT File?
Yes, I have knowledge about GST & IT File.
I have a good understanding of the Goods and Services Tax (GST) system and its implications on businesses.
I am familiar with the process of filing income tax returns and have experience in handling IT files.
I keep myself updated with the latest changes and updates in GST and IT regulations.
I have successfully assisted clients in resolving GST and IT-related issues.
I am proficient in using relevant software and tools for GST and IT fil...read more
Q6. How many joint Holder can be possible in joint account
The number of joint holders in a joint account can vary depending on the bank's policies and the type of joint account.
The number of joint holders allowed in a joint account is typically determined by the bank or financial institution.
Some banks may allow only two joint holders, while others may allow more.
The maximum number of joint holders can vary from bank to bank, but it is usually limited to a reasonable number.
Joint accounts can be opened with family members, business ...read more
Q7. How to source the customers and how can you sell your products in the competitive way ?
To source customers, use various marketing channels and differentiate products through unique selling propositions.
Utilize social media platforms to reach a wider audience
Offer promotions and discounts to attract new customers
Partner with complementary businesses to cross-promote products
Differentiate products through unique selling propositions such as quality, affordability, or convenience
Provide excellent customer service to retain customers and encourage word-of-mouth ref...read more
Q8. Find the missing element in the series given below: ABD EFH IJL MNP QRT?
The missing element in the series is UVW.
The series follows a pattern of skipping one letter and then adding two letters.
The first letter of each group is incremented by 1.
The second letter of each group is incremented by 2.
The third letter of each group is incremented by 3.
For example, A + 1 = B, B + 2 = D, D + 3 = G.
So, the missing element after QRT would be UVW.
Q9. What are the languages you know?
I am fluent in English and Spanish.
Fluent in English and Spanish
Can communicate effectively in both languages
Able to understand and respond to customer inquiries in both languages
Experience working with bilingual customers
Proficient in reading and writing in both languages
Q10. What documents are required for opening trust account etc
Documents required for opening a trust account
Trust deed
Identification documents of trustees
Address proof of trustees
PAN card of trustees
Resolution of trustees authorizing account opening
Registration certificate of trust
Power of attorney (if applicable)
Q11. How to handle NPA's customer and how to maintain collection and business portfolio
To handle NPA customers, it is important to have a proactive approach towards collection and maintaining business portfolio.
Regularly follow up with NPA customers to understand their financial situation and offer suitable repayment options.
Implement strict credit policies to minimize the risk of NPA customers in the future.
Analyze the root causes of NPA and take corrective actions to prevent recurrence.
Maintain a healthy relationship with NPA customers to encourage timely pay...read more
Q12. What is excal ,Microsoft and internet suffering
Excal, Microsoft, and internet suffering are not related topics.
Excal is not a commonly known term, it may refer to a specific product or service.
Microsoft has faced criticism for privacy concerns and monopolistic practices.
The internet has suffered from issues such as cyber attacks, misinformation, and censorship.
There is no apparent connection between these three topics.
Q13. Tell me loan eligibility calculation and SME calculator
Loan eligibility and SME calculator
Loan eligibility calculation involves assessing the borrower's credit score, income, debt-to-income ratio, and other factors to determine if they qualify for a loan.
SME calculator helps small and medium-sized enterprises (SMEs) to calculate their profitability, cash flow, and other financial metrics.
Both loan eligibility and SME calculators are important tools for financial institutions and businesses to make informed decisions.
Q14. What documents are required for opening private limited account
Documents required for opening a private limited account
Certificate of Incorporation
Memorandum and Articles of Association
Board resolution authorizing opening of bank account
PAN card of the company
Identity and address proof of directors
Proof of registered office address
Q15. How much RTD, Accounts along with Life and general insurance you will do if we accept you as the employee of Bandhan Bank.
I am confident in my ability to significantly increase RTD, Accounts, and Life and general insurance sales if given the opportunity at Bandhan Bank.
I have a proven track record of exceeding sales targets in my previous roles.
I am skilled in building strong relationships with clients and providing excellent customer service.
I am constantly updating my knowledge of the insurance industry to better serve clients and increase sales.
I am confident in my ability to analyze market t...read more
Q16. What is the difference between ALTER and DELETE in SQL?
ALTER is used to modify the structure of a table, while DELETE is used to remove rows from a table in SQL.
ALTER is used to add, modify, or drop columns in a table.
DELETE is used to remove specific rows from a table based on a condition.
ALTER does not delete any data, it only changes the structure of the table.
DELETE permanently removes data from the table.
Example: ALTER TABLE table_name ADD column_name datatype;
Example: DELETE FROM table_name WHERE condition;
Q17. What is working capital how is defined. What ticket size I was handling and how assessments were done in my current role.
Working capital is the difference between current assets and current liabilities.
Working capital is the amount of money a company has available to fund its day-to-day operations.
It is calculated by subtracting current liabilities from current assets.
In my current role, I was handling a ticket size of $10 million.
Assessments were done by analyzing the company's financial statements and cash flow projections.
Q18. Can you do the Target ??
Yes, I can do the Target.
I have experience in managing teams and achieving targets.
I am skilled in analyzing data and making strategic plans to meet targets.
For example, in my previous job, I was able to increase sales by 20% within 6 months.
I am confident in my ability to meet and exceed targets set by the company.
Q19. Did you know about credit appraisal of HL?
Yes, I am familiar with credit appraisal of HL.
I have experience in analyzing creditworthiness of borrowers for home loans.
I am aware of the factors that are considered during credit appraisal such as income, credit score, employment history, etc.
I have worked with underwriters to ensure that all necessary documentation is collected and analyzed.
I have also helped in developing credit policies and procedures for the organization.
For example, in my previous role as a Senior Lo...read more
Q20. What is dhcp server ,how to joining domain and user data backup and dvr box
DHCP server assigns IP addresses to devices on a network. Joining domain allows access to network resources. User data backup is important for data recovery. DVR box records video footage.
DHCP server assigns IP addresses to devices on a network
Joining domain allows access to network resources
User data backup is important for data recovery
DVR box records video footage
Q21. What is the full form of neft ,rtgs,imps
NEFT stands for National Electronic Funds Transfer, RTGS stands for Real Time Gross Settlement, and IMPS stands for Immediate Payment Service.
NEFT is a payment system used for transferring funds from one bank account to another.
RTGS is a real-time settlement system used for high-value transactions.
IMPS is an instant payment system used for transferring funds instantly 24x7.
All three systems are electronic payment systems used in India.
NEFT and RTGS are operated by the Reserve...read more
Q22. If I post you in rural area could you manage it?
Yes, I have experience managing rural areas and adapting to different environments.
I have previous experience managing rural areas and working with diverse communities.
I am adaptable and able to quickly learn and understand the unique challenges of rural areas.
I have successfully implemented strategies to improve efficiency and productivity in rural settings.
Q23. How to provide ip address on pc and hostname change
To provide IP address on PC and change hostname, go to network settings and configure TCP/IP settings. To change hostname, go to system properties.
Open Control Panel and click on Network and Sharing Center
Click on Change adapter settings
Right-click on the network adapter and select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties
Select 'Use the following IP address' and enter the desired IP address
To change hostname, right-click on 'This PC' and...read more
Q24. Which Doc's Required for Business loan
The required documents for a business loan include financial statements, business plan, tax returns, and proof of collateral.
Financial statements including balance sheet, income statement, and cash flow statement
Business plan outlining the purpose of the loan and how it will be used
Tax returns for the past few years
Proof of collateral such as property or equipment
Personal financial statements for the business owner(s)
Legal documents such as business registration and licenses
Q25. How to control your brunch when power cut and Dg also not running,?
Implement load shedding and prioritize essential equipment.
Implement a load shedding plan to prioritize essential equipment.
Ensure that the brunch has backup power sources like UPS or batteries.
Train staff on emergency procedures and assign roles during power outages.
Regularly maintain and test backup power sources to ensure they are functioning properly.
Consider investing in a generator or alternative power source for extended power outages.
Q26. Why create a group loan member in the meating
Creating a group loan member in a meeting helps to ensure accountability and transparency among the members.
Group loan members can discuss and agree on loan terms and conditions together.
Members can hold each other accountable for timely repayment of the loan.
Transparency is ensured as all members are aware of each other's loan status.
In case of any issues, the group can collectively find solutions.
Examples: Self-Help Groups, Village Savings and Loan Associations.
Q27. What do you think a Bank's basic function?
A bank's basic function is to provide financial services and facilitate the flow of money in the economy.
Accepting deposits from individuals and businesses
Granting loans and credit to individuals and businesses
Facilitating payments and transfers
Issuing and managing financial instruments like credit cards and checks
Providing financial advice and investment services
Safeguarding customer deposits and assets
Promoting economic growth and stability
Q28. How Acquisition of new customer?
Acquiring new customers involves identifying potential leads, targeting them with relevant marketing strategies, and providing excellent customer service.
Identify potential leads through market research and analysis
Target leads with personalized marketing strategies
Provide excellent customer service to retain new customers
Utilize social media and online advertising to reach a wider audience
Offer promotions or discounts to incentivize new customers
Track and analyze customer ac...read more
Q29. What Is Mean By Housing Loan And Mortgage Loan?
Q30. What is neft/rtgs , difference
NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.
NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.
RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.
NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.
NEFT transactions can be initiated and completed on any working day while RTGS tr...read more
Q31. Your basic knowledge about banking
Basic knowledge about banking
Banking involves financial transactions such as deposits, withdrawals, loans, and investments
Banks offer various types of accounts such as savings, checking, and money market accounts
Banks also provide services such as credit cards, online banking, and mobile banking
Banks are regulated by government agencies such as the Federal Reserve and FDIC
Banking industry is constantly evolving with new technologies and regulations
Q32. Audit branch risk rating category? Housing finance critical observation during your audit ? Any fraud observation during your audit? Vehicle loan process and documentation? NPA recovery related questions? Forma...
read moreThe audit branch risk rating category is a measure of the level of risk associated with a particular branch. Housing finance critical observations during an audit may include issues related to loan underwriting, documentation, or compliance. Fraud observations during an audit may involve instances of misrepresentation, identity theft, or embezzlement. The vehicle loan process and documentation may cover areas such as loan application, verification, and collateral documentatio...read more
Q33. Who are the Top ten customers of your previous bank name them? What is highest value of insurance you have done?
I am unable to provide specific information about the top ten customers of my previous bank or the highest value of insurance I have done.
I am unable to disclose specific customer information due to confidentiality agreements.
The highest value of insurance I have done may vary depending on the specific policies and clients.
I can provide general information about my experience in managing customer relationships and handling insurance transactions.
Q34. How to manage the team to deliver the desired results as projected.
To manage the team effectively, set clear goals, provide support and resources, communicate regularly, monitor progress, and provide feedback.
Set clear goals and expectations for the team to ensure everyone is aligned towards the same objectives.
Provide necessary support, resources, and training to help team members achieve their targets.
Communicate regularly with the team to keep them informed about progress, challenges, and changes in direction.
Monitor team performance and ...read more
Q35. How to serve customer?
Serving customers involves understanding their needs, providing prompt and friendly service, and going above and beyond to exceed their expectations.
Listen actively to customers and ask questions to clarify their needs
Provide prompt and friendly service, greeting customers with a smile and making them feel welcome
Offer additional assistance or recommendations to exceed their expectations
Handle complaints or issues with empathy and a willingness to find a solution
Thank custome...read more
Q36. What do we do in the bank?
We provide financial services to customers such as deposits, loans, and investments.
Accept deposits from customers and pay interest on them
Provide loans to customers for various purposes such as personal, business, and education
Offer investment options such as fixed deposits, mutual funds, and insurance
Provide financial advice and assistance to customers
Process transactions such as withdrawals, transfers, and payments
Q37. What is the reason for changing the bank after serving for more than 14+ years?
Looking for new challenges and opportunities for growth.
After serving for more than 14 years, I felt that I had reached a plateau in my career and was looking for new challenges and opportunities for growth.
I wanted to expand my skill set and gain experience in different areas of banking.
I was attracted to the vision and culture of the new bank and felt that it aligned better with my personal and professional goals.
I also wanted to broaden my network and work with new colleag...read more
Q38. What is the Current LTV Offered For Home Loan As Per RBI Guidelines?
Q39. How much potential for selling the product
The product has a high potential for selling due to its unique features and market demand.
The product offers unique features that set it apart from competitors.
There is a high demand for the product in the market.
The product has received positive feedback from customers.
Competitor analysis shows that the product has a competitive edge.
Marketing strategies can be implemented to reach a wider customer base.
Q40. Meaning and functions of concurrent adutior
Concurrent auditor is an auditor who performs audit procedures concurrently with the occurrence of transactions.
Concurrent auditor ensures that transactions are recorded accurately and in compliance with policies and procedures.
They review transactions as they occur to prevent errors and fraud.
They provide real-time feedback to management to improve controls and processes.
Examples of concurrent audit include monitoring of cash transactions, inventory management, and payroll p...read more
Q41. What is SQL? Tell me where it is used?
SQL is a programming language used for managing and manipulating databases.
SQL stands for Structured Query Language.
It is used to communicate with databases to retrieve, insert, update, and delete data.
Commonly used in database management systems like MySQL, Oracle, and SQL Server.
Examples of SQL commands include SELECT, INSERT, UPDATE, and DELETE.
Q42. What is the Diff. between Registered Mortgage And Equitable Mortgage?
Q44. How to manage the pressure during not achieving the target.
To manage pressure when not achieving targets, focus on analyzing the reasons, setting smaller achievable goals, seeking support from team members, and staying positive.
Analyze the reasons for not achieving the target to identify areas for improvement
Break down the target into smaller, achievable goals to track progress and stay motivated
Seek support from team members or mentors to brainstorm solutions and share the workload
Stay positive and maintain a growth mindset to learn...read more
Q45. 1. Describe ATM and POS transactions flow 2. Describe Payment protocols for ATM
ATM and POS transactions involve different processes for payment, with ATM transactions involving cash withdrawals and balance inquiries, while POS transactions involve card payments for goods and services.
ATM transactions involve the customer inserting their card, entering their PIN, selecting the transaction type (e.g. withdrawal, balance inquiry), and receiving cash or a receipt.
POS transactions involve the customer swiping or inserting their card, entering their PIN or pr...read more
Q46. What we see before giving loan to some one
We look at various factors before giving a loan to someone.
Credit score and credit history
Income and employment status
Debt-to-income ratio
Collateral
Purpose of the loan
Payment history on existing loans
Overall financial stability
Ability to repay the loan
Legal and regulatory requirements
Q47. Why leave job and RBI guidelines and what is family in microfinance Bank and
Leaving job and RBI guidelines are important factors in microfinance banking.
Leaving a job may be due to career growth opportunities or better work-life balance.
RBI guidelines are crucial for ensuring compliance and stability in the microfinance sector.
Family in microfinance bank refers to the close-knit team of employees working towards a common goal.
Supportive work environment and strong team dynamics are key aspects of family in microfinance bank.
Q48. What do you think about Bandhan Bank?
Bandhan Bank is a private sector bank in India.
Bandhan Bank was founded in 2001 as a microfinance company and later became a bank in 2015.
It has a strong presence in rural and semi-urban areas of India.
The bank has won several awards for its financial inclusion initiatives.
Bandhan Bank has a wide range of products and services including savings accounts, loans, and insurance.
It has a customer base of over 2 crore (20 million) as of March 2021.
Q49. Difference between rural and urban market of banking
Rural markets in banking are typically less developed with lower access to financial services compared to urban markets.
Rural markets have lower population density and income levels compared to urban markets.
Urban markets have better infrastructure and technology for banking services.
In rural areas, banks may need to focus on providing basic banking services and financial literacy programs.
Urban markets may have a higher demand for specialized financial products like investme...read more
Q50. How to make every recourse and branch profitable for organisation
To make every resource and branch profitable, focus on optimizing operations, increasing sales, and reducing costs.
Analyze each branch's financial performance and identify areas for improvement
Implement cost-cutting measures such as reducing unnecessary expenses and negotiating better deals with suppliers
Train staff to improve customer service and increase sales
Utilize data analytics to identify trends and opportunities for growth
Develop marketing strategies to attract new cu...read more
Q51. What do you know about sales..How can you achieve your sales targets.
Sales is the process of selling products or services to customers. Sales targets can be achieved through effective planning, prospecting, building relationships, and closing deals.
Sales involves identifying potential customers and convincing them to purchase a product or service.
To achieve sales targets, it is important to create a strategic sales plan that outlines goals, target markets, and sales strategies.
Prospecting is a crucial step in sales, which involves identifying ...read more
Q52. What is the appropriate discount rate to use in an unlevered DCF analysis
The appropriate discount rate for an unlevered DCF analysis is the weighted average cost of capital (WACC).
The WACC is the rate at which a company's future cash flows are discounted to their present value.
It is calculated by taking the weighted average of the cost of equity and the cost of debt.
The cost of equity is calculated using the capital asset pricing model (CAPM), while the cost of debt is the interest rate on the company's debt.
The WACC reflects the risk of the compa...read more
Q53. How much convience power have to get business or how to convert and take business
Q54. Have you any referral from Bandhan Bank.
No, I do not have a referral from Bandhan Bank.
I do not have any referral from Bandhan Bank.
I have not been referred by anyone from Bandhan Bank for this position.
I have not had any previous connections with Bandhan Bank for a referral.
Q55. 1.What is bank?
A bank is a financial institution that accepts deposits from the public and creates credit.
Banks provide various financial services such as loans, credit cards, and savings accounts.
They also facilitate transactions between individuals and businesses.
Banks make profits by charging interest on loans and by investing the deposits they receive.
Examples of banks include JPMorgan Chase, Bank of America, and Wells Fargo.
Q56. How to manage field nd branch handle
To manage field and branch operations effectively, it is important to establish clear communication channels, set goals and targets, provide training and support, and regularly monitor performance.
Establish clear communication channels between field staff and branch managers
Set specific goals and targets for both field and branch operations
Provide necessary training and support to ensure staff are equipped to handle their responsibilities
Regularly monitor performance and prov...read more
Q57. Your specialty in products
My specialty is in electronics and gadgets.
I have extensive knowledge of the latest electronic products and trends.
I am skilled in troubleshooting and repairing electronic devices.
I have experience in managing inventory and ordering new products.
I am familiar with various brands and can recommend the best products for customers.
Examples of products I specialize in include smartphones, laptops, and gaming consoles.
Q58. Counterfeit note process
The counterfeit note process involves identifying and handling fake currency.
Educate employees on the security features of genuine currency
Implement counterfeit detection tools such as UV lights and counterfeit detection pens
Train employees to visually inspect banknotes for signs of counterfeiting
Establish a process for handling suspected counterfeit notes, including contacting law enforcement
Maintain up-to-date knowledge of counterfeit trends and new security features
Q59. What is non credit facilities with examples.
Non-credit facilities are financial services that do not involve borrowing money.
Examples include debit cards, checking accounts, savings accounts, and ATM access.
Other non-credit facilities may include financial planning services, investment advice, and insurance products.
These facilities are typically offered by banks, credit unions, and other financial institutions.
Unlike credit facilities, non-credit facilities do not involve the extension of credit or the borrowing of mo...read more
Q60. Documents required for a loan
Documents required for a loan
Proof of identity (passport, driver's license, etc.)
Proof of income (pay stubs, tax returns, etc.)
Credit report
Bank statements
Loan application form
Collateral documents (if applicable)
Q61. How will improve non performing resources
To improve non performing resources, I would implement performance improvement plans, provide training and development opportunities, and offer incentives for improvement.
Implement performance improvement plans to set clear expectations and goals for non performing resources.
Provide training and development opportunities to enhance skills and knowledge.
Offer incentives such as bonuses or promotions for improvement.
Regularly monitor and provide feedback to non performing resou...read more
Q62. What is the gold loan booksize of your branch
The gold loan booksize of our branch is currently at INR 5 crore.
Our branch's gold loan booksize is INR 5 crore.
This is the current value and may change over time.
We have seen a steady increase in the gold loan booksize over the past year.
This is due to our competitive interest rates and efficient loan processing.
We expect the gold loan booksize to continue growing in the future.
Q63. What is CASA
CASA stands for Current Account and Savings Account. It refers to the deposits made by customers in a bank.
CASA is a type of bank account where customers can deposit their money.
It includes both current accounts and savings accounts.
CASA deposits are considered to be low-cost funds for banks.
Banks offer higher interest rates on savings accounts to attract more customers.
CASA ratio is an important metric for banks to measure their cost of funds.
Example: A customer deposits Rs....read more
Q64. How will manage operations
I will manage operations by setting clear goals, delegating tasks effectively, monitoring progress, and making adjustments as needed.
Set clear goals and objectives for the team
Delegate tasks based on team members' strengths and skills
Monitor progress regularly and provide feedback
Make adjustments to operations as needed to ensure efficiency
Communicate effectively with team members and stakeholders
Q65. Tell all good things as per latest trend in internet
The latest trend in internet includes social media influencers, viral challenges, online streaming platforms, and personalized content.
Social media influencers are dominating platforms like Instagram and TikTok, promoting products and services to their followers.
Viral challenges like the Ice Bucket Challenge or the Mannequin Challenge spread quickly across the internet, engaging users in fun and interactive ways.
Online streaming platforms such as Netflix, Hulu, and Disney+ ar...read more
Q66. Banking framework for issuing bank guarantee
Bank guarantees are issued within a banking framework to provide assurance of payment to a beneficiary in case of default by the applicant.
Bank guarantees are a type of financial instrument used to secure payment obligations in business transactions.
The issuing bank assesses the creditworthiness of the applicant before issuing a bank guarantee.
The bank guarantee outlines the terms and conditions under which the guarantee will be invoked.
The beneficiary of the bank guarantee c...read more
Q67. How to achieve target and convince the customer.
To achieve target and convince customers, it is important to understand their needs, build rapport, offer solutions, and follow up.
Understand the customer's needs and preferences by asking relevant questions.
Build rapport by actively listening, showing empathy, and being genuine.
Offer tailored solutions that address the customer's specific needs and concerns.
Follow up with the customer to ensure satisfaction and address any additional questions or concerns.
Provide excellent c...read more
Q68. How to disadvantages OD customer
Disadvantages of overdrawn customers include increased risk of bad debt, strain on cash flow, and potential damage to the company's reputation.
Increased risk of bad debt due to customers not being able to repay overdrafts
Strain on cash flow as the company may have to cover the overdrawn amounts
Potential damage to the company's reputation if customers consistently overdraw their accounts
Q69. What does thing recovery.OD CUSTOMER
Thing recovery.OD CUSTOMER refers to the process of recovering items or information from a customer's account or transaction.
It involves retrieving lost or misplaced items or data related to a customer's account.
This could include recovering a lost password, retrieving a mistakenly deleted file, or recovering a lost package.
It is important for customer satisfaction and maintaining a positive relationship with the customer.
Q70. How Handel customer & staff
Handle customers and staff with empathy, communication, and problem-solving skills.
Listen actively to customers and staff to understand their needs and concerns.
Communicate clearly and effectively to address any issues or questions.
Provide support and guidance to both customers and staff in a professional and respectful manner.
Resolve conflicts or challenges calmly and efficiently to maintain a positive work environment.
Lead by example and demonstrate good customer service pr...read more
Q71. Who will give licence to the bank
The licence to operate as a bank is typically granted by the regulatory authority in the country where the bank is located.
Banks need to obtain a banking licence from the regulatory authority in their country.
In the United States, banks are regulated by the Office of the Comptroller of the Currency (OCC), the Federal Reserve, and the Federal Deposit Insurance Corporation (FDIC).
In the UK, banks are regulated by the Prudential Regulation Authority (PRA) and the Financial Condu...read more
Q72. What are The Types Of Mortgage?
Q73. What is 5 p's in market
The 5 P's in marketing refer to Product, Price, Place, Promotion, and People.
Product: Refers to the actual goods or services being offered to customers.
Price: Refers to the pricing strategy for the product or service.
Place: Refers to the distribution channels used to make the product available to customers.
Promotion: Refers to the marketing and advertising strategies used to promote the product.
People: Refers to the target audience or customers for the product.
Q74. How to power distribution from meter to brunch
Power distribution from meter to branch is done through a distribution panel or a sub-panel.
The distribution panel or sub-panel receives power from the meter.
The panel then distributes power to various branches or circuits.
The distribution is done through circuit breakers or fuses.
The size of the panel and the circuit breakers/fuses depend on the load requirements of the branches/circuits.
Proper grounding and bonding is essential for safety.
Regular maintenance and inspection ...read more
Q75. What is saving account
A savings account is a type of bank account that allows you to deposit money, earn interest on your balance, and withdraw funds when needed.
Savings accounts typically offer lower interest rates compared to other types of accounts like CDs or money market accounts
They are designed for storing money for future needs or emergencies
Most savings accounts have limits on the number of withdrawals you can make each month
Some savings accounts may require a minimum balance to avoid fee...read more
Q76. what is cheque clearing
Cheque clearing is the process of transferring funds from the drawer's account to the payee's account.
Cheque clearing involves the bank verifying the authenticity of the cheque and ensuring that the drawer has sufficient funds to cover the amount.
The process typically involves multiple banks and can take a few days to complete.
Once the cheque is cleared, the funds are transferred from the drawer's account to the payee's account.
Q77. What is Concurrent Audit ?
Q78. How you will source the new business
I will source new business through a combination of networking, cold calling, attending industry events, and leveraging existing relationships.
Utilize networking events to connect with potential clients and partners
Cold call potential leads to introduce our services and generate interest
Attend industry conferences and trade shows to meet new prospects
Leverage existing relationships and ask for referrals
Utilize social media platforms to reach out to potential clients
Q79. How Bank makes profit
Banks make profit by charging interest on loans and earning fees for services provided.
Banks earn interest on loans given to customers
They charge higher interest rates on loans than they pay on deposits
Banks also earn fees for services like ATM usage, overdraft protection, and wire transfers
Investment banking and trading activities also contribute to profits
Q80. Educational degree from where and why from there
Q81. How to access locker
Accessing locker requires a key or combination code.
If using a key, ensure it is the correct one for the locker.
If using a combination code, enter the code correctly and in the correct order.
If the locker is electronic, follow the instructions on the keypad or screen.
If the locker is shared, ensure you have permission to access it.
If the locker is damaged or jammed, seek assistance from a supervisor or maintenance staff.
Q82. What is the Bank Code of Bandhan Bank
The Bank Code of Bandhan Bank is BDBL.
The Bank Code for Bandhan Bank is BDBL.
Bank codes are unique identifiers assigned to each bank for transactions.
Bandhan Bank's Bank Code is used for electronic fund transfers and other banking operations.
Q83. What is Audit
Audit is a systematic and independent examination of financial statements, records, operations, and performance of an organization.
Audit is conducted to ensure compliance with laws and regulations
It helps in identifying areas of improvement and risk management
Types of audits include financial audit, operational audit, and compliance audit
Examples of audit firms include PwC, Deloitte, EY, and KPMG
Q84. What is cash threshold limit
Cash threshold limit is the maximum amount of cash that can be withdrawn or deposited without triggering additional scrutiny or reporting requirements.
Cash threshold limits are set by financial institutions to comply with anti-money laundering regulations.
Exceeding the cash threshold limit may require the individual or business to provide additional documentation or explanation for the transaction.
For example, in the United States, the cash threshold limit for reporting cash ...read more
Q85. Control measures for good portfolio, prevention of delinquencies and NPA
Implementing credit policies, regular monitoring, early identification of red flags, effective communication with customers.
Establishing clear credit policies and procedures
Regularly monitoring customer accounts for any signs of financial distress
Implementing early warning systems to identify potential delinquencies
Maintaining open communication with customers to address issues before they escalate
Offering flexible payment options to help customers in financial difficulties
Q86. Customer satisfaction strategic plan loan in bandhan bank
Bandhan Bank implements a strategic plan to enhance customer satisfaction in loan services.
Bandhan Bank can conduct regular customer feedback surveys to understand their needs and preferences.
Implementing personalized customer service to address individual needs and concerns.
Offering competitive interest rates and flexible repayment options to attract and retain customers.
Providing efficient and quick loan processing to ensure customer satisfaction.
Training relationship manag...read more
Q87. Expected CTC negotiations?
Expected CTC negotiations are common during the interview process for senior manager information security roles.
CTC negotiations are discussions about the expected salary and benefits package for the position.
Candidates should be prepared to discuss their salary expectations and negotiate based on their experience, skills, and market rates.
Researching industry standards and salary ranges can help in determining a reasonable expectation.
Candidates can also highlight their valu...read more
Q88. What is casa Account
CASA account is a type of bank account where the customer's money is kept in current and savings accounts.
CASA stands for Current Account and Savings Account
It is a type of bank account where the customer's money is kept in current and savings accounts
CASA accounts offer lower interest rates on loans and higher interest rates on deposits
It is a low-cost source of funds for banks as the interest paid on savings accounts is lower than fixed deposits
Example: HDFC Bank's SavingsM...read more
Q89. What is the casa n. In your branch.
Casa n. refers to the number of current accounts in the branch.
Casa n. is a key metric used to track the number of active current accounts in the branch.
It helps in assessing the growth and performance of the branch in terms of acquiring and retaining customers.
For example, if the casa n. is increasing steadily, it indicates a healthy customer base and potential for revenue growth.
Q90. Important clauses of service agreement
Important clauses in a service agreement include payment terms, termination clauses, confidentiality agreements, and dispute resolution mechanisms.
Payment terms: Clearly outline how and when payment will be made for services rendered.
Termination clauses: Specify conditions under which either party can terminate the agreement.
Confidentiality agreements: Ensure protection of sensitive information shared during the course of the agreement.
Dispute resolution mechanisms: Establish...read more
Q91. Are you ready to ship different areas
Yes, I am ready to ship to different areas as required for the Branch Incharge Gold Loan position.
I have experience in managing logistics and shipping to various locations
I am familiar with coordinating with different shipping carriers and ensuring timely delivery
I am adaptable and can handle changes in shipping requirements based on business needs
Q92. Customer Base,How improve Branch Business
To improve branch business, focus on expanding customer base through targeted marketing strategies and exceptional customer service.
Implement customer loyalty programs to retain existing customers and attract new ones.
Utilize social media and digital marketing to reach a wider audience.
Offer promotions and discounts to incentivize repeat business.
Provide excellent customer service to ensure customer satisfaction and word-of-mouth referrals.
Conduct market research to understan...read more
Q93. What do you know about auto loan?
Q94. Sell me this sanitizer
Our sanitizer kills 99.9% of germs and leaves your hands feeling soft and refreshed.
Our sanitizer is made with high-quality ingredients that effectively kill germs and bacteria.
It contains moisturizing agents that prevent your hands from drying out.
It has a pleasant scent that leaves your hands smelling fresh.
It comes in a convenient travel size bottle that you can take with you anywhere.
It is perfect for use in public places like schools, offices, and hospitals.
It is easy to...read more
Q95. How many number in ANDHAR CARD
There are 12 digits in an Aadhaar card number.
Aadhaar card number is a unique 12-digit identification number.
The first 11 digits of the Aadhaar card number represent the enrolment ID.
The last digit is a check digit used for verification purposes.
The Aadhaar card number is used for various purposes such as identity verification, opening bank accounts, and availing government services.
Q96. How many digits in pan car
A pan car typically has a 17-digit number.
Pan car usually has a 17-digit number
The digits in a pan car are used for identification purposes
Example: ABCDE1234F5678901
Q97. What is 4th later in pan card
The 4th letter in a PAN card is the first letter of the holder's last name.
The 4th letter in a PAN card represents the first letter of the holder's last name.
For example, if the holder's name is John Doe, the 4th letter would be 'D'.
Q98. How many digits in aadhar card
There are 12 digits in an Aadhar card number.
Aadhar card number consists of 12 digits in total
The first 11 digits are random numbers assigned to individuals
The last digit is a checksum digit calculated using the previous 11 digits
Q99. Tell me somthing abaut yourself
I am a detail-oriented and organized individual with a strong background in accounting and finance.
I have a Bachelor's degree in Accounting from XYZ University.
I have 3 years of experience working as an Accounts Assistant at ABC Company.
I am proficient in using accounting software such as QuickBooks and Excel.
I have excellent communication and problem-solving skills.
Q100. Relevance of jurisdiction clause
Jurisdiction clauses determine which laws will govern a contract and where any disputes will be resolved.
Jurisdiction clauses specify the legal system that will apply to the contract
They determine where any legal disputes will be resolved
They can impact the enforceability of the contract in different jurisdictions
Commonly used in international contracts to avoid uncertainty in case of disputes
Important to consider the implications of jurisdiction clauses when drafting contrac...read more
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