Bandhan Bank Interview Questions, Process, and Tips

Q1. Introduce your shelf
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Q2. Family members asking from hr side
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Q1. Salary hike and growth
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Q2. Skill development
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Q3. What is your responsibility for your job
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Q1. Working Experience
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Q2. Knowledge for financial services
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Q1. Working Experience
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Q2. How Handel customer & staff
Ans. 
Handle customers and staff with empathy, communication, and problem-solving skills.
• Listen actively to customers and staff to understand their needs and concerns.

• Communicate clearly and effectively to address any issues or questions.

• Provide support and guidance to both customers and staff in a professional and respectful manner.

• Resolve conflicts or challenges calmly and efficiently to maintain a positive work environmen...read more
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Q1. Introduce yourself this is
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Q2. What is your work experience
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Q1. What is your experience on facility management
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Q2. What is the vendors management
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Q3. What is different between the opex and capex experience
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Q4. How to search premises for open the bank office
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Q5. What is minimum requirement for open new office ad per employees satisfaction
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Q1. What is profiles
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Q2. Customer satisfaction level
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Q1. Ask about Previous organisation
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Q2. Ask about product knowledge
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Q1. Tell about myself
Ans. 
I am a dedicated and experienced professional with a strong background in management and leadership.
• Over 10 years of experience in managing teams and achieving targets

• Skilled in strategic planning and problem-solving

• Excellent communication and interpersonal skills

• Proven track record of driving sales and increasing profitability

• Passionate about developing and motivating employees
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Q2. Product knowledge and experience
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Q3. Ask about team handling. I.e. how to improve business with team
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Q4. Ask about collection strategy and basic of collection process.
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Q5. How to handle NPA's customer and how to maintain collection and business portfolio
Ans. 
To handle NPA customers, it is important to have a proactive approach towards collection and maintaining business portfolio.
• Regularly follow up with NPA customers to understand their financial situation and offer suitable repayment options.

• Implement strict credit policies to minimize the risk of NPA customers in the future.

• Analyze the root causes of NPA and take corrective actions to prevent recurrence.

• Maintain a healt...read more
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Q1. Tell about myself
Ans. 
I am a dedicated and experienced professional with a strong background in management and leadership.
• Over 5 years of experience in managing teams and achieving targets

• Strong communication and interpersonal skills

• Proven track record of driving sales and increasing profitability

• Ability to analyze data and make strategic decisions

• Passionate about developing and motivating team members
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Q2. Ask about family background and educational qualification.
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Q3. Ask about experience of previous organisation and product knowledge
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Q4. Ask about team management.
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Q5. About business strategies and collection strategies. Specially in this interview round, totally focused on collection process.
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Q6. Discuss about business target and also maintain collection portfolio.
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Q7. Ask about salary in previous organisation.
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Q1. About myself work experience?
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Q2. What is the best opportunity of your opinion?
Ans. 
The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.
• Implementing a new CRM system to better track customer interactions and improve communication

• Introducing online banking services to make it easier for customers to manage their accounts remotely

• Utilizing data analytics to identify trends and opportunities for growth

• Investing in employee training and dev
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Q1. Previous CTC and Job Role
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Q2. Achievements in retail Banking at previous organisation
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Q3. How much RTD, Accounts along with Life and general insurance you will do if we accept you as the employee of Bandhan Bank.
Ans. 
I am confident in my ability to significantly increase RTD, Accounts, and Life and general insurance sales if given the opportunity at Bandhan Bank.
• I have a proven track record of exceeding sales targets in my previous roles.

• I am skilled in building strong relationships with clients and providing excellent customer service.

• I am constantly updating my knowledge of the insurance industry to better serve clients and incre...read more
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Q4. Have you any referral from Bandhan Bank.
Ans. 
No, I do not have a referral from Bandhan Bank.
• I do not have any referral from Bandhan Bank.

• I have not been referred by anyone from Bandhan Bank for this position.

• I have not had any previous connections with Bandhan Bank for a referral.
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Q5. Why are you leaving your current job.
Ans. 
Seeking new challenges and growth opportunities.
• Looking for career advancement

• Seeking new challenges and responsibilities

• Interested in exploring new opportunities for professional growth
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Q6. Who is your immediate supervisor.
Ans. 
My immediate supervisor is the Operations Manager.
• My immediate supervisor is responsible for overseeing daily operations.

• I report directly to the Operations Manager for guidance and feedback.

• The Operations Manager provides support and direction for the team.

• For example, my supervisor approves time off requests and assigns tasks.
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Q7. Can you join our bank within 30 days.
Ans. 
Yes, I can join your bank within 30 days.
• I am currently available to start within 30 days.

• I have no prior commitments that would prevent me from joining within the specified timeframe.

• I am excited about the opportunity to join your bank and contribute to its success.
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Q8. Full form of RTGS, NEFT.
Ans. 
RTGS stands for Real Time Gross Settlement and NEFT stands for National Electronic Funds Transfer.
• RTGS is used for high-value transactions with immediate transfer of funds.

• NEFT is used for transferring funds electronically from one bank to another.

• RTGS operates on a gross settlement basis, while NEFT operates on a deferred net settlement basis.
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