Branch Sales Executive
Branch Sales Executive Interview Questions and Answers
Q1. What is the full form of neft ,rtgs,imps
NEFT stands for National Electronic Funds Transfer, RTGS stands for Real Time Gross Settlement, and IMPS stands for Immediate Payment Service.
NEFT is a payment system used for transferring funds from one bank account to another.
RTGS is a real-time settlement system used for high-value transactions.
IMPS is an instant payment system used for transferring funds instantly 24x7.
All three systems are electronic payment systems used in India.
NEFT and RTGS are operated by the Reserve...read more
Q2. How to achieve target and convince the customer.
To achieve target and convince customers, it is important to understand their needs, build rapport, offer solutions, and follow up.
Understand the customer's needs and preferences by asking relevant questions.
Build rapport by actively listening, showing empathy, and being genuine.
Offer tailored solutions that address the customer's specific needs and concerns.
Follow up with the customer to ensure satisfaction and address any additional questions or concerns.
Provide excellent c...read more
Q3. How Bank makes profit
Banks make profit by charging interest on loans and earning fees for services provided.
Banks earn interest on loans given to customers
They charge higher interest rates on loans than they pay on deposits
Banks also earn fees for services like ATM usage, overdraft protection, and wire transfers
Investment banking and trading activities also contribute to profits
Q4. What is casa Account
CASA account is a type of bank account where the customer's money is kept in current and savings accounts.
CASA stands for Current Account and Savings Account
It is a type of bank account where the customer's money is kept in current and savings accounts
CASA accounts offer lower interest rates on loans and higher interest rates on deposits
It is a low-cost source of funds for banks as the interest paid on savings accounts is lower than fixed deposits
Example: HDFC Bank's SavingsM...read more
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