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ICICI Bank Phone Banking Officer Interview Questions and Answers for Experienced

Updated 19 Aug 2023

ICICI Bank Interview Experiences

18 interviews found

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 5 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Languages known to you

Ans.

I am fluent in English, Spanish, and French.

English
Spanish
French

Answered by AI

View 6 more answers

Q3. Can you do cross selling

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Person need to have patient and able to work in immense pressure of selling rather than solving the query of the existing customers.

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 19 Aug 2021

I applied via Karrar Hussain YouTube channel and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Question asked on resume

Add your answer

Q2. I give for Hyderabad location so they check hindi also

Add your answer

Q3. And asked about change of stream

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence good communication and hindi give u job in Hyderabad

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 7 Mar 2022

I applied via Company Website and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(4 Questions)

Q1. What is your family background?

Add your answer

Q2. What are your strengths and weaknesses?

Add your answer

Q3. Tell me about yourself.

Add your answer

Q4. What is your hobby.Tell me about your favourite movie.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers with full confidence

What people are saying about ICICI Bank

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lovelyhummingbird

works at

ICICI Bank

Hi, I am M.COM post graduation after that I have completed LLB but still working in icici bank in sales very low package. Please guide me .any llb related or sales or any suitable job. I started vert low package.i am thinking that I should switch in IT. Please guide me regarding my career.

Where wouldi have to switch my job

Llb

1 participant . poll closed

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Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 29 Mar 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - HR

(1 Question)

Q1. About myself and past experience

Add your answer

Round 3 - HR

(1 Question)

Q1. Targets and salary discussion

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive always
stay calm and confident all the time in front of HR manager and be polite

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 9 Apr 2021

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself.

View 5 more answers

Q2. What do you know about Phone Banking.

Ans.

Phone Banking is a service provided by banks to their customers for conducting banking transactions over the phone.

Phone Banking allows customers to perform various banking activities such as balance inquiries, fund transfers, bill payments, and account management.
Customers can access Phone Banking services by calling a designated phone number and interacting with a customer service representative or an automated syste...

Answered by AI

View 12 more answers

Q3. Why you want to join ICICI Bank.

View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. And give each answer truly no false information as they verify your background before joining. Do some research about Phone Banking officer job roles. Some info about ICICI Bank.

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 10 Mar 2021

I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Add your answer

Q2. Why you choose Icici

View 1 more answer

Q3. Icici Is a industrial credit investment corporationson of India my career is secure.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR is very good very pleasant question they will ask
I'm glad a my interview is very good.

Phone Banking Officer Interview Questions & Answers

Imtu Kamran

posted on 19 Sep 2022

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Simple mathematics questions,english grammer,decoding words.

Round 2 - HR

(1 Question)

Q1. Personal introduction, experience if any, any random topic .

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ICICI bank Towers is best to start the carrer because, i started my carrer with ICICI bank, you will get more appraisels as per your performannce, promotions and more.

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 9 Mar 2021

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About past experiences working etc.They had ask about hobbies and relevant knowledge about their offered role i.e.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared yourself only. dont prepared any ques ans notes. They can ask any thing at any point.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Phone Banking Officer interview for experienced candidates?

ICICI Bank interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

How to prepare for ICICI Bank Phone Banking Officer interview for experienced candidates?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Customer Service, Customer Complaints, phone banking, Customer Interaction and Finance.

What are the top questions asked in ICICI Bank Phone Banking Officer interview for experienced candidates?

Some of the top questions asked at the ICICI Bank Phone Banking Officer interview for experienced candidates -

What do you know about Phone Banki...read more
Which languages do you k...read more
Languages known to ...read more

How long is the ICICI Bank Phone Banking Officer interview process?

The duration of ICICI Bank Phone Banking Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Interview Process

based on 6 interviews

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Resume Shortlist Round
HR Round - 1
HR Round - 2

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ICICI Bank Phone Banking Officer Salary

based on 2.7k salaries

₹0.7 L/yr - ₹5.5 L/yr

7% more than the average Phone Banking Officer Salary in India

View more details

ICICI Bank Salaries in India

Deputy Manager 15.5k salaries	₹2 L/yr - ₹10.8 L/yr
Relationship Manager 13k salaries	₹2.3 L/yr - ₹11 L/yr
Assistant Manager 10.2k salaries	₹1.8 L/yr - ₹6 L/yr
Manager 4.8k salaries	₹5.5 L/yr - ₹18.5 L/yr
Senior Officer 3.4k salaries	₹1.1 L/yr - ₹6 L/yr