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Citicorp

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3.7

based on 4.4k Reviews

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Citicorp Phone Banking Officer Interview Questions and Answers

Updated 4 Jan 2023

Citicorp Phone Banking Officer Interview Experiences

4 interviews found

Phone Banking Officer Interview Questions & Answers

user image Anonymous

posted on 3 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test was little tough

Round 2 - One-on-one 

(2 Questions)

  • Q1. General interview questions n process knowledge
    • Add your answer
  • Q2. Self introduction Regarding process knowledge we should be strong
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions n always speak straight by seeing their eyes

Phone Banking Officer Interview Questions & Answers

user image Anonymous

posted on 4 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General knowledge qus maths qus percentage

Round 3 - HR 

(3 Questions)

  • Q1. Introduction to my self general Bank knowledge
    • Add your answer
  • Q2. About Banking about customer care
    • Add your answer
  • Q3. About credit card sales
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck keep calm practice well fluency your words

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
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asked in ICICI Bank
Q2. What do you know about Phone Banking.
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asked in ICICI Bank
Q3. How will you do sales?
View answers (6)
asked in Altruist Technologies
Q4. What is the difference between Retail Banking operations and Cred ... read more
View answer (1)
asked in ICICI Bank
Q5. what do you mean by bank?
View answers (8)
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Phone Banking Officer Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

O

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all thanks for giving me this opportunity or viewing my resume. My name is Zeeshan, I have completed my graduation this year.I have done accounting work and I take very good management. I believe in smart work with hardwork. my english is a little weak but i am learning and I will learn
I would like to hear your answer
Thanks for giving your valuable time

Phone Banking Officer Interview Questions & Answers

user image Anonymous

posted on 5 Jan 2022

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why choose Citibank ?
    • View 10 more answers
  • Q2. How will you handle a irated customer ?
  • Ans. 

    I will handle an irate customer by remaining calm, empathizing with their concerns, and finding a solution to their problem.

    • Stay calm and composed

    • Listen actively to the customer's concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternatives

    • Follow up to ensure customer satisfaction

    • Answered by AI
    View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a easy but you need to be confident and answer

Citicorp interview questions for designations

 Citi Phone Officer

 (3)

 Banking Officer

 (3)

 Banking Operations Officer

 (1)

 Banking Operations

 (1)

 Corporate Banking

 (1)

 Investment Banking Analyst

 (2)

 Corporate Banking Analyst

 (1)

 Investment Banking Summer Analyst

 (1)

Top trending discussions

View All
Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Citicorp?
Ask anonymously on communities.

Interview questions from similar companies

Assistant Manager Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 11 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. Confidently answer and you will be through
    • Answered Anonymously
    Add your answer
  • Q2. Can u do sells if yess sell me a savings account
  • Ans. 

    Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.

    • I would start by asking the customer about their current savings account and if they are happy with it.

    • Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.

    • I would also mention any additional perks such as online banking and mobile app access.

    • Final...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Assistant Manager interview:
  • Banking
Interview preparation tips for other job seekers - Confidently answer all questions and remember they will ask you questions regarding sales. Answer smartly

Assistant Manager Interview Questions & Answers

Axis Bank user image Anonymous

posted on 15 Aug 2020

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Insurance and it’s products
    • Add your answer
  • Q2. NRI services
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, accurate and keep Check on your communication and words you use during interview

Assistant Manager Interview Questions & Answers

Axis Bank user image Anonymous

posted on 28 Apr 2021

Interview Questionnaire 

2 Questions

  • Q1. Strengh and weakness
    • Add your answer
  • Q2. Regarding sales
    • Add your answer

Assistant Manager Interview Questions & Answers

Axis Bank user image Anonymous

posted on 1 Jun 2021

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Just keep your answer simple and show confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to be confident and I think confidence is the only strategy too crack any interview

Assistant Manager Interview Questions & Answers

Axis Bank user image

posted on 6 Nov 2021

I applied via Campus Placement and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very simple but please do not join axis bank it is a worst organization to work and HR Policy is also very very burst if you join doesn't matter in which department you are you have to do hard core sales t...
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Any 12th class student crack that interviews

Assistant Manager Interview Questions & Answers

Axis Bank user image Anonymous

posted on 3 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer handling the request
  • Ans. 

    Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.

    • Listening actively to the customer's concern

    • Empathizing with the customer's situation

    • Offering solutions or alternatives to resolve the issue

    • Following up with the customer to ensure satisfaction

    • Maintaining a positive and professional demeanor throughout the interaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is ok
More about working at Citicorp

Citicorp Interview FAQs

How many rounds are there in Citicorp Phone Banking Officer interview?
Citicorp interview process usually has 3 rounds. The most common rounds in the Citicorp interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Citicorp Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citicorp. The most common topics and skills that interviewers at Citicorp expect are phone banking, voice process, Telecalling, bpo and call center.
What are the top questions asked in Citicorp Phone Banking Officer interview?

Some of the top questions asked at the Citicorp Phone Banking Officer interview -

  1. How will you handle a irated custome...read more
  2. General interview questions n process knowle...read more
  3. About Banking about customer c...read more

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Citicorp Phone Banking Officer Interview Process

based on 2 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Citicorp Phone Banking Officer Salary
based on 89 salaries
₹2.9 L/yr - ₹5.3 L/yr
36% more than the average Phone Banking Officer Salary in India
View more details

Citicorp Phone Banking Officer Reviews and Ratings

based on 18 reviews

4.1/5

Rating in categories

3.8

Skill development

3.5

Work-life balance

4.3

Salary

4.0

Job security

4.1

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 18 Reviews and Ratings
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