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Citicorp Phone Banking Officer Interview Questions and Answers
Citicorp Phone Banking Officer Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
Aptitude test was little tough
(2 Questions)
- Q1. General interview questions n process knowledge
- Q2. Self introduction Regarding process knowledge we should be strong
Interview Preparation Tips
Tesco
Secure your future with a company that values your job stability.
Rated 4/5 for Job Security on AmbitionBox
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
General knowledge qus maths qus percentage
(3 Questions)
- Q1. Introduction to my self general Bank knowledge
- Q2. About Banking about customer care
- Q3. About credit card sales
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.
O
Interview Preparation Tips
I would like to hear your answer
Thanks for giving your valuable time
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why choose Citibank ?
- Q2. How will you handle a irated customer ?
- Ans.
I will handle an irate customer by remaining calm, empathizing with their concerns, and finding a solution to their problem.
Stay calm and composed
Listen actively to the customer's concerns
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution or alternatives
Follow up to ensure customer satisfaction
Interview Preparation Tips
Citicorp interview questions for designations
Top trending discussions
Interview questions from similar companies
I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Explain about yourself
- Q2. Questions based on your resume
- Q3. Analytical questions according to the vaccnay you are applying
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. My job work experience.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What is sales?
- Ans.
Sales is the process of exchanging goods or services for money or other valuable consideration.
Sales involves identifying potential customers and persuading them to buy a product or service.
It includes activities such as prospecting, lead generation, qualifying leads, making sales presentations, negotiating and closing deals.
Sales can be done through various channels such as direct selling, telemarketing, online sales,...
- Q2. Are u good at sales?
- Q3. Can u sale me anything ?
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Personal details,skills
- Q2. Are you willing to work anywhere
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.
Environmental topic
Based on banking questions
Interview Preparation Tips
- Communication Skills
- Technical
I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.
I have cleared 100 marks aptitude test
Interview Preparation Tips
Citicorp Interview FAQs
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Citicorp Phone Banking Officer Interview Process
based on 2 interviews
1 Interview rounds
- Resume Shortlist Round
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Citicorp Phone Banking Officer Reviews and Ratings
based on 18 reviews
Rating in categories
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|  ₹17 L/yr - ₹48 L/yr |
|
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| ₹6 L/yr - ₹20 L/yr |
|
Officer
2.9k
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| ₹10.9 L/yr - ₹35.5 L/yr |
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Vice President
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| ₹21 L/yr - ₹70 L/yr |
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Manager
2.3k
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| ₹9 L/yr - ₹38 L/yr |
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