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ICICI Bank Deputy Collections Manager Interview Questions and Answers
ICICI Bank Deputy Collections Manager Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell about your family
- Ans.
I come from a close-knit family of four.
My parents have been married for over 30 years and are still very much in love.
I have an older sister who is a nurse and a younger brother who is studying to become a lawyer.
We enjoy spending time together, whether it's going on vacations or just having dinner at home.
Family is very important to me and I value the support and love they provide.
- Q2. Bank How to cover loss after settlement
- Ans.
Banks can cover loss after settlement through various methods.
Banks can use insurance to cover losses
They can also set aside funds for potential losses
Banks can also try to recover losses through legal means
They can also adjust interest rates or fees to compensate for losses
In extreme cases, banks may need to write off the loss as a bad debt
- Q3. Customer how to go in NPA, written off
- Ans.
Customers go into NPA (Non-Performing Assets) or written off when they fail to repay their loans for a certain period of time.
NPA is a loan or advance for which the principal or interest payment remains overdue for a period of 90 days.
Written off is when the bank or lender removes the loan from its books as an asset and declares it as a loss.
Customers can go into NPA or written off due to various reasons such as financ...
- Q4. Why you switch the previous job
- Ans.
To seek better growth opportunities and challenges.
I wanted to explore new challenges and opportunities for growth.
I was looking for a role that aligned better with my career goals.
I wanted to work in a company with a better work culture and values.
I relocated to a new city and had to leave my previous job.
I completed a project at my previous job and wanted to move on to new challenges.
- Q5. How behavior your previous boss
- Ans.
My previous boss was supportive and provided constructive feedback.
My previous boss was always available to answer questions and provide guidance.
They were supportive of my professional development and encouraged me to take on new challenges.
My boss provided constructive feedback on my work and helped me improve my skills.
They were also open to hearing feedback from me and other team members.
Overall, my previous boss w
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Interview questions from similar companies
Collections Manager Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 16 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Only collection planning
- Q2. Collection planning to personal work
- Q3. How many days waiting until in joining kotak Mahindra Bank.
(2 Questions)
- Q1. Collection planning
- Q2. Collection details
Interview Preparation Tips
- Payment Collection
(2 Questions)
- Q1. About collections
- Q2. What about NPA RESOLUTION
- Ans.
NPA resolution refers to the process of resolving non-performing assets in order to recover debts owed to the company.
NPA resolution involves identifying non-performing assets within the company's portfolio.
Strategies for NPA resolution may include restructuring loans, asset recovery, or legal action.
Effective NPA resolution is crucial for maintaining the financial health of the company and maximizing recovery of debts...
(2 Questions)
- Q1. What about collections
- Q2. How to solve NPA cases
- Ans.
To solve NPA cases, it is important to analyze the root cause, develop a repayment plan, and utilize legal actions if necessary.
Analyze the reasons for the NPA, such as financial difficulties or disputes
Work with the borrower to develop a repayment plan based on their financial situation
Utilize legal actions like sending demand letters or initiating legal proceedings if necessary
Regularly follow up with the borrower to...
(2 Questions)
- Q1. Package discussion
- Q2. Discussion with zonal manager
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Why join this job
- Ans.
I am passionate about helping individuals manage their debts and improve their financial situations.
Opportunity to work with a diverse range of clients and help them resolve their financial issues
Desire to make a positive impact on people's lives by assisting them in managing their debts effectively
Passion for financial management and debt collection strategies
Opportunity for career growth and development in the financ
- Q2. What work in your job
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(4 Questions)
- Q1. One on one round
- Q2. Dicesen Work in
- Q3. Good decisen and work
- Q4. Area loction this bank
I was interviewed before Nov 2018.
Interview Questionnaire
4 Questions
- Q1. Hr round ..is salary discussion round
- Q2. Very less salary hike
- Q3. Share ur previous experience ,how will you deal with this situation
- Q4. How will you deal with the customer
- Ans.
I will deal with customers by being empathetic, understanding, and providing solutions to their problems.
Listen actively to the customer's concerns and show empathy
Offer solutions or alternatives to resolve the issue
Maintain a professional and respectful attitude at all times
Follow up with the customer to ensure satisfaction
Document all interactions and resolutions for future reference
Interview Preparation Tips
(3 Questions)
- Q1. What work needs to be done in this area
- Q2. What will be the area of work?
- Q3. What facilities will be available along with the work?
I applied via Referral and was interviewed in Jan 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Binesh madam taken my interview second round she asked me about EMI , what is collection department, what is x bucket
Interview Preparation Tips
Collections Manager Interview Questions & Answers
Kotak Mahindra Bank
PRITISH SANJAY GAIKAR
posted on 21 Jan 2025
Selected
(2 Questions)
- Q1. What is repo rate
- Q2. What is reverse repo rate
Group discussion topic is very flexible
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about your past journey and roles you have handled in previous profile.
- Ans. I took 4 minutes to tell him about my past experiences along with my achievements and family background
- Q2. What do you know about collection and banking collection
- Ans.
Collections involve the process of recovering unpaid debts, while banking collections specifically refer to the recovery of debts related to banking services.
Collections involve contacting debtors to recover unpaid debts
Banking collections focus on recovering debts related to banking services such as loans or credit cards
Collections managers oversee the process of debt recovery and may work with legal teams if necessar
- Q3. I could have answered it as I have learnt and understand from my fellow colleagues in other companies
(2 Questions)
- Q1. General discussion with RCLM like tell me something thing about you
- Q2. He was impressed with my answer and said then started telling me Agri collection is difficult but manageable and had given me some insight to play this role well
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ICICI Bank Deputy Collections Manager Reviews and Ratings
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