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ICICI Bank Customer Support Executive Interview Questions and Answers for Freshers
Updated
18 Sep 2023
1 interview found
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Anonymous
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Overall aptitude towards sales mentality
3
HR Round (1 Question)
- Q1. Basic details such as about ourselves and our experience background. Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about ICICI Bank?
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Interview questions from similar companies
I applied via LinkedIn and was interviewed before Mar 2021.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Personal round self introduction View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be strong on interview time be focus on question what the HR will ask at that time be positive attitude give all positive answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
A topic is given to speak to check if you are fluent in English and Hindi.
3
One-on-one Round (1 Question)
- Q1. Why is you age high 28 years ? And then rejected because of age. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
They gave very basic topic like
Can earning money and maintaing family life balance go hand in hand ?
3
Personal Interview Round (2 Questions)
- Q1. What r your strength why do u think it is your strength explain wid some incidents? Add Answer
- Q2. They even ask to sell a bottle or pen Add Answer
I applied via Walk-in and was interviewed before May 2020.
1 Interview Round
Interview Questions
- Q1. 1st question aap apna introduction dijiye
Add Answer
- Q2. Credit card kya hota h
Add Answer
- Q3. Benifit kya h iske
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Introduction acha hona chaiye yhaa wha dekh kr ni bolna h jo v question ho uska ans km se word v denaa h jo bilkul sahi hoo
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap? Add Answer
2
HR Round (3 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. Tell me something about your family and family business. View Answers (1)
- Q3. You said you had a startup, so tell me something about that startup. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Your confidence level should be good. Overconfidence is not good. Speak in English when they ask a question and tell you to answer this question in Hindi; then only you use Hindi. Don't worry about everything, and feel free to introduce yourself.
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. What do you mean by vkyc View Answers (2)
2
One-on-one Round (3 Questions)
- Q1. What are you favourite places to visit in Mumbai or what do you like the most about Mumbai Add Answer
- Q2. Can you multitask View Answers (1)
- Q3. Strength and weakness Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and take a min before you respond to each and every question. Be honest and earn it
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Topic will be given to speak for a mins
3
HR Round (5 Questions)
- Q1. Pi round questions will be asked about academics experience Add Answer
- Q2. Basically they need sales people so they will ask questions related to sales Add Answer
- Q3. Fee questions will be asked from subjects Add Answer
- Q4. Experience will be asked Add Answer
- Q5. No other question will be asked Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If they are confident and comfortable in sales they can go for this job
ICICI Bank Interview FAQs
How many rounds are there in ICICI Bank Customer Support Executive interview for freshers?
ICICI Bank interview process for freshers usually has 3 rounds. The most common rounds in the ICICI Bank interview process for freshers are Aptitude Test, HR and Resume Shortlist.
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People are getting interviews through
based on 1 ICICI Bank interview
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100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
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5%
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ICICI Bank Customer Support Executive Reviews and Ratings
based on 18 reviews
Rating in categories
|
Deputy Manager
16k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Relationship Manager
12.5k
salaries
| ₹2.3 L/yr - ₹11.5 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹5.9 L/yr |
|
Manager
4.7k
salaries
| ₹5.5 L/yr - ₹18 L/yr |
|
Senior Officer
3.6k
salaries
| ₹1.1 L/yr - ₹5.4 L/yr |
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