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IBM Desktop Laptop Service Engineer Interview Questions and Answers for Experienced

Updated 31 Jul 2023

IBM Desktop Laptop Service Engineer Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Laptop desktop and hardware software
  • Q2. Hardware software
Round 3 - Technical 

(3 Questions)

  • Q1. Laptops destop and Hardwear software
  • Q2. Ram processor hdd
  • Q3. Ssd motherboard SMPS

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
  • Ans. 

    My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

    • Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

    • Gain experience in troubleshooting complex technical issues

    • Lead projects to improve efficiency and productivity in the IT department

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • DHCP assigns IP addresses to devices on a network

    • It also provides other network configuration information such as subnet mask and default gateway

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP helps in reducing manual configuration errors

  • Answered by AI
  • Q2. How to boot a new laptop
  • Ans. 

    To boot a new laptop, you need to press the power button and wait for the operating system to load.

    • Press the power button to turn on the laptop

    • Wait for the manufacturer's logo to appear on the screen

    • The operating system will start loading

    • Enter any necessary login credentials if prompted

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

At a time did the interview of 14 peoples

Round 2 - No second rounds 

(2 Questions)

  • Q1. What is your education
  • Ans. 

    Bachelor's degree in Computer Science

    • Bachelor's degree in Computer Science

    • Courses in networking, operating systems, and programming

    • Hands-on experience with troubleshooting and technical support

  • Answered by AI
  • Q2. Current company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Window installation configuration and printer installation Ms office installation and I know attached to DHCP DNS active directory domain
  • Q2. Window installation DHCP DNS active directory domain
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me abaut your self?
  • Q2. Are you with Wipro before ?
Round 3 - Technical 

(2 Questions)

  • Q1. How to configure outlook?
  • Ans. 

    Configuring Outlook involves setting up email accounts, adding signatures, and customizing settings.

    • Open Outlook and click on File

    • Click on Add Account and enter email credentials

    • Customize settings such as signature and automatic replies

    • Set up rules for organizing emails

    • Troubleshoot any issues with connectivity or syncing

    • Regularly update and maintain Outlook for optimal performance

  • Answered by AI
  • Q2. Blu screen error? Office 365, letast os , Citrix

Interview Preparation Tips

Interview preparation tips for other job seekers - You have gain knowledge least technology.
Update your self.

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence with your answers

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. R you ready to work in under pressure
  • Q2. What is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Were you go on interview first greeting to HR it's very impressed start for interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Related Work Experience
Round 2 - Technical 

(2 Questions)

  • Q1. DNS, DHCP, OSI Model Networking & SCCM patching management ITIL
  • Q2. Dora process, Active Directory and domain controller
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical and communication skills

IBM Interview FAQs

How many rounds are there in IBM Desktop Laptop Service Engineer interview for experienced candidates?
IBM interview process for experienced candidates usually has 3 rounds. The most common rounds in the IBM interview process for experienced candidates are Technical and Resume Shortlist.
What are the top questions asked in IBM Desktop Laptop Service Engineer interview for experienced candidates?

Some of the top questions asked at the IBM Desktop Laptop Service Engineer interview for experienced candidates -

  1. Laptop desktop and hardware softw...read more
  2. Laptops destop and Hardwear softw...read more
  3. Hardware softw...read more

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