IBM Customer Manager Interview Questions and Answers

Little better when compared to other companies

Coding questions normal ga aduguthullu basics on c

Q1. Tell about yourself Why do u choose this role in this company
Add your answer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer service professional with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and resolving issues efficiently

• I am a strong communicator and problem-solver

• I am committed to providing excellent service and building positive relationships with customers
Answered by AI
Add your answer
Q2. Tell about our company?
Ans. 
Our company is a leading provider of customer service solutions in the retail industry.
• Founded in 2005

• Headquartered in New York City

• Specializes in providing personalized customer service experiences

• Works with top retail brands such as Macy's and Nordstrom
Answered by AI
Add your answer

Speak about any of your interested for 2 minutes

Q1. Questions from CV
Add your answer

Q1. Salary Discussion
Add your answer

Q1. What Movie have you watched recently?
Ans. 
I recently watched the movie 'The Shawshank Redemption'.
• Directed by Frank Darabont

• Based on a novella by Stephen King

• Considered one of the greatest films of all time
Answered by AI
Add your answer
Q2. Looper, it is an English movie
Add your answer
Q3. Explain that movie?
Ans. 
The movie is a science fiction thriller about a group of astronauts who go on a mission to investigate a mysterious signal from an alien planet.
• A group of astronauts embark on a dangerous mission to explore an alien planet

• They encounter strange and terrifying creatures on the planet

• The crew must navigate through various challenges to uncover the truth behind the mysterious signal

• The movie explores themes of isolation,
Answered by AI
Add your answer
Q4. How would lead a team of 5, if two of them are not working well?
Ans. 
I would address the performance issues with the two team members individually and provide support and guidance to help them improve.
• Have one-on-one meetings with each team member to discuss their performance and any challenges they may be facing

• Provide additional training or resources to help them improve

• Set clear expectations and goals for each team member

• Monitor their progress and provide regular feedback

• Consider rea
Answered by AI
Add your answer
Q5. Would you prefer new technologies or staying in the old technology?
Ans. 
I prefer new technologies as they often offer improved efficiency and capabilities.
• New technologies often provide better efficiency and capabilities

• Staying in old technology may lead to falling behind competitors

• Adopting new technologies can enhance customer experience and satisfaction
Answered by AI
Add your answer

Q1. Digference between data science and data analytics
Ans. 
Data science focuses on extracting insights and building models from data, while data analytics focuses on analyzing and interpreting data to make informed decisions.
• Data science involves using statistical techniques and machine learning algorithms to extract insights and patterns from large datasets.

• Data analytics involves analyzing data to understand trends, patterns, and correlations to support decision-making.

• Data ...read more
Answered by AI
View 1 more answer
Q2. What are your strengths
Add your answer
Q3. What are your weakness
Add your answer

Q1. Share details of your previous job.
Add your answer
Q2. Why should we hire you?
Add your answer
Q3. Tell me about yourself.
Add your answer

Q1. What are your salary expectations?
Add your answer
Q2. What is your family background?
Add your answer
Q3. Share details of your previous job.
Add your answer
Q4. Why should we hire you?
Add your answer
Q5. Why are you looking for a change?
Add your answer
Q6. What are your strengths and weaknesses?
Add your answer
Q7. Tell me about yourself.
Add your answer