Add office photos
Filter interviews by
HUCON Solutions Customer Service Executive Interview Questions and Answers
HUCON Solutions Customer Service Executive Interview Experiences
2 interviews found
I applied via Newspaper Ad
(1 Question)
- Q1. Whst is your experience
Interview Preparation Tips
What about the freshers.
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Introduction about yourself ?
- Q2. Reason for joining this field ?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
AMBITION JOB
Anonymous
posted on 12 Nov 2024
I was interviewed in Oct 2024.
(3 Questions)
- Q1. How to apply this job
- Q2. Tell me about the company
- Q3. Tell me ur self
- Ans.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have X years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
(1 Question)
- Q1. Asked about previous experience
(1 Question)
- Q1. Client round , questions regarding job description,checked communication
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction, Basic logical question
(1 Question)
- Q1. What is customer service Kpi Kra
- Ans.
Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.
Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.
Customer service KRAs are specific areas of focus or goals that customer serv...
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self?
- Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
Interview Preparation Tips
Engineer- Customer Support Interview Questions & Answers
IMPACT Infotech
Anonymous
posted on 11 Jul 2021
Interview Questionnaire
4 Questions
- Q1. What is the deffirent OST and PST
- Ans.
OST and PST are file formats used by Microsoft Outlook to store email, contacts, and other data.
OST stands for Offline Storage Table and is used by Outlook to store a copy of mailbox data from an Exchange server.
OST files allow users to access their mailbox data even when they are not connected to the server.
PST stands for Personal Storage Table and is used by Outlook to store email, contacts, calendar items, and other...
- Q2. What is the DNS
- Ans.
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
DNS is like a phonebook for the internet
It helps to locate websites by translating domain names into IP addresses
DNS servers store information about domain names and their corresponding IP addresses
DNS is essential for browsing the internet and accessing websites
- Q3. TFTand SMTP deffirent
- Q4. What is the IP addressing
- Ans.
IP addressing is a method of assigning unique numerical identifiers to devices connected to a network.
IP addressing stands for Internet Protocol addressing.
It is a numerical label assigned to each device connected to a network.
It is used to identify and communicate with devices on a network.
There are two types of IP addresses: IPv4 and IPv6.
IPv4 addresses are 32-bit numbers and IPv6 addresses are 128-bit numbers.
Skills evaluated in this interview
Customer Service Executive Interview Questions & Answers
AMBITION JOB
Anonymous
posted on 12 Nov 2024
I was interviewed in Oct 2024.
(3 Questions)
- Q1. How to apply this job
- Q2. Tell me about the company
- Q3. Tell me ur self
- Ans.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have X years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.
(1 Question)
- Q1. 1:Self introduction
- Ans. 2: memorable day in your life
(1 Question)
- Q1. Explain your previous job role
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.
Customer rights and regulations
(3 Questions)
- Q1. How we can give services
- Q2. And or many things about customers rights
- Q3. What is customer regulation
- Ans.
Customer regulation refers to rules and guidelines set by companies to ensure fair and consistent treatment of customers.
Customer regulation includes policies on refunds, exchanges, and customer service standards.
It aims to protect customers from unfair practices and ensure their satisfaction.
Examples include return policies, privacy policies, and terms of service agreements.
Companies may also have regulations on custo
Interview Preparation Tips
HUCON Solutions Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
|
HR Recruiter
96
salaries
|  ₹1 L/yr - ₹3 L/yr |
|
Information Technology Recruiter
45
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
|
HR Executive
41
salaries
| ₹1.2 L/yr - ₹5 L/yr |
|
HR Executive Recruiter
18
salaries
| ₹1.4 L/yr - ₹2.5 L/yr |
|
Senior Recruiter
9
salaries
| ₹1.4 L/yr - ₹2.9 L/yr |
ABC Consultants
Team Lease
Quess
Randstad
- Home >
- Interviews >
- HUCON Solutions Interview Questions >
- HUCON Solutions Customer Service Executive Interview Questions
