AMBITION JOB Customer Care Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Whats your Education
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Q3. 12th + 2year ITI + 6 year experience
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Q1. How to sale credit card? And explain
Ans. 
To sell a credit card, understand the customer's needs, highlight benefits, and offer incentives.
• Understand customer's financial needs and spending habits

• Highlight benefits such as rewards, cashback, and fraud protection

• Offer incentives such as sign-up bonuses or waived fees

• Provide clear and concise information about interest rates and fees

• Address any concerns or objections the customer may have
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Q1. My Working experience
Ans. My Working experience was awesome...bcos my daily field work with new challenges and opportunities
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Q2. What is my Working style
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I am a results-driven professional who thrives in collaborative environments and adapts to challenges with a proactive approach.
• I prioritize teamwork, often collaborating with colleagues to achieve common goals, like coordinating with marketing for a successful campaign.

• I am highly organized, using tools like CRM software to track leads and manage my sales pipeline effectively.

• I adapt my approach based on client needs,...read more
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Working experiences with Randstad

Q1. Tell me about your self?
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Q1. Tell about credit card
Ans. 
A credit card is a payment card issued by a financial institution, allowing the cardholder to borrow funds to make purchases.
• Credit cards have a credit limit, which is the maximum amount of money that can be borrowed

• Cardholders must pay back the borrowed amount, usually with interest if not paid in full by the due date

• Credit cards offer convenience and security for making purchases both in-store and online
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Q1. Tell about family
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Q2. Self introduction
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Q1. Market potential - 150000
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Q2. Which product - PPC,psc, composite
Ans. 
PPC (Pay-Per-Click) is a form of online advertising where advertisers pay a fee each time their ad is clicked.
• PPC is a cost-effective way to drive traffic to a website

• PPC allows advertisers to target specific audiences based on keywords and demographics

• PPC campaigns can be easily tracked and measured for ROI

• Examples of PPC platforms include Google Ads, Bing Ads, and Facebook Ads
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Q3. Total retail network - 45
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