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AMBITION JOB

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4.3

based on 133 Reviews

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AMBITION JOB Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2023

AMBITION JOB Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Assignment 

Customer rights and regulations

Round 2 - One-on-one 

(3 Questions)

  • Q1. How we can give services
    • Add your answer
  • Q2. And or many things about customers rights
    • Add your answer
  • Q3. What is customer regulation
  • Ans. 

    Customer regulation refers to rules and guidelines set by companies to ensure fair and consistent treatment of customers.

    • Customer regulation includes policies on refunds, exchanges, and customer service standards.

    • It aims to protect customers from unfair practices and ensure their satisfaction.

    • Examples include return policies, privacy policies, and terms of service agreements.

    • Companies may also have regulations on custo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident always

Top trending discussions

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

eTeam user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about previous experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Client round , questions regarding job description,checked communication
    • Add your answer

Customer Support Executive Interview Questions & Answers

eTeam user image Anonymous

posted on 11 Jan 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1:Self introduction
  • Ans. 2: memorable day in your life
    • Answered Anonymously
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Explain your previous job role
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy just they check our communication

Customer Care Officer Interview Questions & Answers

Randstad user image Aishwarya Tanwar

posted on 10 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Direct 

(4 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How much experience you have
    • Add your answer
  • Q3. Do you have any product knowledge?
    • Add your answer
  • Q4. Are you comfortable in this job?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Randstad Customer Care Officer interview:
  • About company
  • Product knowledge
Interview preparation tips for other job seekers - This is a amazing opportunity to develop or improve yourself. Don't let it go.

Customer Service Associate Interview Questions & Answers

CIEL HR user image Anonymous

posted on 14 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

Customer Support Executive Interview Questions & Answers

Randstad user image Anonymous

posted on 15 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.
More about working at AMBITION JOB

AMBITION JOB Interview FAQs

How many rounds are there in AMBITION JOB Customer Care Executive interview?
AMBITION JOB interview process usually has 3 rounds. The most common rounds in the AMBITION JOB interview process are Assignment, One-on-one Round and Resume Shortlist.
What are the top questions asked in AMBITION JOB Customer Care Executive interview?

Some of the top questions asked at the AMBITION JOB Customer Care Executive interview -

  1. what is customer regulat...read more
  2. and or many things about customers rig...read more
  3. how we can give servi...read more

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AMBITION JOB Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

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4.0

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5.0

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5.0

Salary & Benefits

5.0

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5.0

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5.0

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