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HSBC Electronic Data Processing Senior Support Analyst Interview Questions and Answers

Updated 22 Apr 2024

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Senior Support Analyst Interview Questions

user image Anonymous

posted on 22 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. About HSBC values and culture
  • Q2. About Hedge fund and mutual fund
  • Q3. About basic banking knowledge

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Difference between windows 10 and 11
  • Q2. Troubleshooting of Outlook .pst and . Ost

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to convince to interviewers to you are really want to do this job . Rest think you ability

Customer Support Executive Interview Questions

Amazon user image Cheepurupalli Joshma

posted on 21 Sep 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is customer support?
  • Q3. How do you handle an arguing customer?
  • Q4. How do you respond if you don't know the answer to a customers question?
  • Q5. What is customer satisfaction?what are the qualities of customer support executive?
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your strengths and weaknesses?
  • Q3. Why do you need a job?
  • Q4. Why should we hire you?
  • Q5. Why do you want to join in our organisation?
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
2

Technical Round (2 Questions)

  • Q1. What is dhcp ?
  • Q2. How to boot a new laptop
3

Technical Round (2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

First Round was assessment test round, Which includes English + Cognitive questions

2

Technical Round (1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Communication round Round (1 Question)

  • Q1. Brief self introduction
2

Technical Round (1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed

HSBC Electronic Data Processing Interview FAQs

How many rounds are there in HSBC Electronic Data Processing Senior Support Analyst interview?
HSBC Electronic Data Processing interview process usually has 1 rounds. The most common rounds in the HSBC Electronic Data Processing interview process are One-on-one Round.
What are the top questions asked in HSBC Electronic Data Processing Senior Support Analyst interview?

Some of the top questions asked at the HSBC Electronic Data Processing Senior Support Analyst interview -

  1. About Hedge fund and mutual f...read more
  2. About basic banking knowle...read more

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based on 1 HSBC Electronic Data Processing interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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