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HSBC Electronic Data Processing Customer Service Executive Interview Questions and Answers

Updated 8 Dec 2022

HSBC Electronic Data Processing Customer Service Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you need job for this organisation
  • Q2. Tell me about yourself

Interview Preparation Tips

Topics to prepare for HSBC Electronic Data Processing Customer Service Executive interview:
  • Market Intelligence
  • Business Objects
Interview preparation tips for other job seekers - Positive attitude don't be shy an be calm and listen carefully

I applied via Naukri.com and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions like tell me about you? and customer service related questions like situational questions If a customer comes with a problem X How will you resolve it?

Interview Preparation Tips

Interview preparation tips for other job seekers - very good and It was 1-on-1 it goes around 1 hour, The recruiter made me very comfortable.

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I applied via Company Website and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Few Calculations & introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm & think & answer the questions

Interview questions from similar companies

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
  • Q2. 2. Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
  • Q2. Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about you and your career
Round 2 - HR 

(1 Question)

  • Q1. How is your work
Round 3 - HR 

(1 Question)

  • Q1. Tell all about your self and career
Round 4 - HR 

(1 Question)

  • Q1. Tell about your self n
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test : 25mcq, one subjective question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking term
  • Customer Service
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Lat working experience with skillset that would help in current Job role.
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HSBC Electronic Data Processing Interview FAQs

How many rounds are there in HSBC Electronic Data Processing Customer Service Executive interview?
HSBC Electronic Data Processing interview process usually has 2 rounds. The most common rounds in the HSBC Electronic Data Processing interview process are Resume Shortlist and HR.

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HSBC Electronic Data Processing Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
HSBC Electronic Data Processing Customer Service Executive Salary
based on 546 salaries
₹1.8 L/yr - ₹7.3 L/yr
44% more than the average Customer Service Executive Salary in India
View more details

HSBC Electronic Data Processing Customer Service Executive Reviews and Ratings

based on 162 reviews

4.1/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

4.1

Salary

4.6

Job security

4.5

Company culture

3.8

Promotions

4.1

Work satisfaction

Explore 162 Reviews and Ratings
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