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Hitech Digital Solutions Senior Customer Service Associate Interview Questions and Answers

Updated 27 Feb 2024

Hitech Digital Solutions Senior Customer Service Associate Interview Experiences

1 interview found

Senior Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 27 Feb 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asking about domains Hardware & software related questions Sales related questions like challan e invoicing gst
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Sales related questions
    • Add your answer

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2w (edited)
easylobster11
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works at
Accenture
Confused between 2 offers
Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Luxoft user image Anonymous

posted on 2 Jul 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What does privacy mean to you?
    • Add your answer
  • Q2. Would you rather manage or be managed?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Explain "code of conduct".
  • Ans. 

    Code of conduct is a set of rules and guidelines that outline the ethical and professional behavior expected from individuals in a particular organization or profession.

    • Code of conduct sets standards for behavior and interactions within an organization.

    • It outlines expectations for ethical decision-making and professionalism.

    • Violation of the code of conduct can result in disciplinary action.

    • Examples include rules on con

    • Answered by AI
    Add your answer
  • Q2. What is something you are proud of?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I responded to an online post for a customer service position. When i heard back, I was given info to reach out to the hiring manager on the Signal platform for an interview. I did that and was given a set of questions which I answered immediately. The conversation was left hanging. The next day, I received a 2nd set of questions which I waited to answer and submitted on the 3rd day. Upon doing so, I was hired on the spot and told someone would be contacting me via email to start the onboarding process. Upon review of the company's website, the "way we hire" followed a different process and started with a resume submission which i was never even asked for. Im still not certain if I really interviewed with Luxoft or someone posing as the company. My advice is to do research and know there are potential scammers out there that may be posing as Luxoft. I will update this as my experience unfolds.

Customer Service Executive Interview Questions & Answers

Iksula user image Anonymous

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Women empowerment
    • Add your answer
  • Q3. Why did you choose health care
    • Add your answer
  • Q4. Tell me about your college days
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Tech2Globe user image Anonymous

posted on 11 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via SimplyHired and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why you want to join Tech2Globe
    • Add your answer
Round 3 - Aptitude Test 

It consists of multiple questions alongwith the Mail writing check

Round 4 - One-on-one 

(1 Question)

  • Q1. What was your previous role and explain about the same
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Explain your job history.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Dyninno India user image nishank G

posted on 23 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is previous Experience
    • Add your answer
  • Q2. What is expected salary
  • Ans. 

    The expected salary for a Customer Service Executive varies based on experience, location, and company size.

    • Research industry standards and salary ranges for Customer Service Executives in your area

    • Consider your level of experience and any additional skills or certifications that may warrant a higher salary

    • Be prepared to negotiate based on the company's budget and benefits package

    • Provide a range rather than a specific

    • Answered by AI
    Add your answer
  • Q3. What is working skills
  • Ans. 

    Working skills are the abilities and qualities that enable an individual to perform tasks effectively in a professional setting.

    • Communication skills - ability to effectively convey information and listen to others

    • Problem-solving skills - ability to analyze situations and find solutions

    • Time management skills - ability to prioritize tasks and meet deadlines

    • Teamwork skills - ability to collaborate with others towards a co...

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Aptitude test which was sent on an email

Customer Service Executive Interview Questions & Answers

Iksula user image Melkiss Nadar

posted on 14 Sep 2020

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/
More about working at Hitech Digital Solutions

Hitech Digital Solutions Interview FAQs

How many rounds are there in Hitech Digital Solutions Senior Customer Service Associate interview?
Hitech Digital Solutions interview process usually has 2 rounds. The most common rounds in the Hitech Digital Solutions interview process are One-on-one Round.
What are the top questions asked in Hitech Digital Solutions Senior Customer Service Associate interview?

Some of the top questions asked at the Hitech Digital Solutions Senior Customer Service Associate interview -

  1. Asking about domains Hardware & software related questions Sales related questi...read more
  2. Sales related questi...read more

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