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I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.
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I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
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I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
E-Commerce Executive
190
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior E Commerce Executive
61
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Executive
59
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
47
salaries
| ₹0 L/yr - ₹0 L/yr |
Samsung experience Consultant
41
salaries
| ₹0 L/yr - ₹0 L/yr |
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