5 Iksula Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Iksula Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(4 Questions)

Q1. Tell about your self

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Q2. Women empowerment

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Q3. Why did you choose health care

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Q4. Tell me about your college days

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Customer Service Executive Interview Questions & Answers

posted on 14 Sep 2020

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
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Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

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Q2. How did you spend yesterday/weekend?

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Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Why do you want us to hire you?

Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.

Answered Anonymously

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Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(10 Questions)

Q1. What are your salary expectations?

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Q2. What is your family background?

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Q3. Share details of your previous job.

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Q4. Why should we hire you?

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Q5. Why are you looking for a change?

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Q6. Where do you see yourself in 5 years?

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Q7. What are your strengths and weaknesses?

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Q8. Tell me about yourself.

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Q9. Why do you think that you are fit for this job that you have applied for?

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Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

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Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Personality Development
Communication Skills
Fluent English Speaking
Computer Basics

Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Dec 2020

Interview Questionnaire

1 Question

Q1. Reading credit card quires.

Add your answer

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 9 Jun 2021

Interview Questionnaire

1 Question

Q1. About our self or if u have NY process knoweledge

Add your answer

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 3 May 2021

Interview Questionnaire

1 Question

Q1. How will you handle Customers

Ans.

I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi

Answered by AI

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Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

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Q2. What's your strength and weakness

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Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Executive Interview Questions & Answers

TCS

Anonymous

posted on 26 Jan 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire

8 Questions

Q1. Tell me something about yourself.

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Q2. Regarding previous Organization.

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Q3. Why did you left previous Organization.

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Q4. What was your role in previous Organization.

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Q5. Detail Explanation regarding previous Organization Process.

Ans.

Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

Answered by AI

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Q6. Regarding Hobby

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Q7. Job stability

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Q8. And what you think about TCS.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Iksula Interview FAQs

How many rounds are there in Iksula Customer Service Executive interview?

Iksula interview process usually has 1 rounds. The most common rounds in the Iksula interview process are Technical.

How to prepare for Iksula Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Iksula. The most common topics and skills that interviewers at Iksula expect are Customer Service, cse and customer care.

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Iksula Customer Service Executive Interview Questions and Answers

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