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Luxoft Customer Service Representative Interview Questions and Answers

Updated 2 Jul 2024

Luxoft Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What does privacy mean to you?
  • Ans. 

    Privacy means the right to control one's personal information and data.

    • Privacy is the ability to keep personal information and data confidential

    • It involves respecting boundaries and not intruding into someone's personal space

    • Examples include protecting sensitive customer information and not sharing it without consent

  • Answered by AI
  • Q2. Would you rather manage or be managed?
  • Ans. 

    I would rather manage than be managed.

    • I prefer taking initiative and leading a team towards a common goal.

    • I enjoy the challenge of problem-solving and decision-making.

    • I have experience in leadership roles where I successfully managed projects and teams.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Explain "code of conduct".
  • Ans. 

    Code of conduct is a set of rules and guidelines that outline the ethical and professional behavior expected from individuals in a particular organization or profession.

    • Code of conduct sets standards for behavior and interactions within an organization.

    • It outlines expectations for ethical decision-making and professionalism.

    • Violation of the code of conduct can result in disciplinary action.

    • Examples include rules on con

  • Answered by AI
  • Q2. What is something you are proud of?
  • Ans. 

    I am proud of successfully leading a team project to completion.

    • Led a team project from start to finish

    • Ensured all team members were on track and motivated

    • Delivered project on time and within budget

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I responded to an online post for a customer service position. When i heard back, I was given info to reach out to the hiring manager on the Signal platform for an interview. I did that and was given a set of questions which I answered immediately. The conversation was left hanging. The next day, I received a 2nd set of questions which I waited to answer and submitted on the 3rd day. Upon doing so, I was hired on the spot and told someone would be contacting me via email to start the onboarding process. Upon review of the company's website, the "way we hire" followed a different process and started with a resume submission which i was never even asked for. Im still not certain if I really interviewed with Luxoft or someone posing as the company. My advice is to do research and know there are potential scammers out there that may be posing as Luxoft. I will update this as my experience unfolds.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical

Interview Preparation Tips

Interview preparation tips for other job seekers - When you Keep on attend interviews, you will get success. But don't give up. Even it is smallest organization which will lead you to take step of success.

I applied via Referral and was interviewed in Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Oops methodology
  • Q2. Design patterns
  • Q3. Programming languages
  • Q4. Front end language especially latest framework like react and redux
  • Q5. Database design with normalization process
  • Ans. 

    Normalization is a process of organizing data in a database to reduce redundancy and improve data integrity.

    • Normalization involves breaking down a table into smaller tables and establishing relationships between them.

    • There are different levels of normalization, with each level having specific rules to follow.

    • Normalization helps to prevent data inconsistencies and anomalies.

    • Examples of normalization include converting r...

  • Answered by AI
  • Q6. And flow of the system
  • Q7. Dot net core the going technology

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice the process was carried out with all the department which is good for employment opportunities

Skills evaluated in this interview

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a software developer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on various projects involving web development and data analysis.

    • I am proficient in Java and Python programming languages.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q2. Do you know anything about DBMS? Where is it used?
  • Ans. 

    DBMS stands for Database Management System. It is used to manage and organize data in a structured manner.

    • DBMS is used in various industries such as healthcare, finance, education, and more.

    • It helps in creating, modifying, and deleting data in a database.

    • DBMS provides security features to protect data from unauthorized access.

    • Examples of DBMS include MySQL, Oracle, Microsoft SQL Server, and PostgreSQL.

  • Answered by AI
  • Q3. Practical example of object
  • Ans. 

    An object is a self-contained entity that contains data and behavior.

    • Objects are instances of classes

    • They have attributes (data) and methods (behavior)

    • Objects can interact with each other through method calls

    • Example: A car object has attributes like color, make, and model, and methods like start and stop

  • Answered by AI
  • Q4. Practical implementation of sorting
  • Ans. 

    Sorting is the process of arranging data in a particular order.

    • Sorting can be done in ascending or descending order.

    • Common sorting algorithms include bubble sort, insertion sort, and quicksort.

    • Sorting can be done on various data types, including strings, numbers, and objects.

    • Sorting can be done using built-in functions in programming languages such as sort() in JavaScript.

    • Sorting can be optimized for performance by cho...

  • Answered by AI
  • Q5. Difference between C and C++
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C++ supports classes and objects while C does not.

    • C++ has better support for polymorphism and inheritance than C.

    • C++ has a larger standard library than C.

    • C++ allows function overloading while C does not.

    • C++ supports exception handling while C does not.

  • Answered by AI
  • Q6. Tell me about yourself
  • Ans. 

    I am a software developer with experience in Java and Python. I am passionate about coding and always eager to learn new technologies.

    • Experienced in Java and Python

    • Passionate about coding

    • Eager to learn new technologies

  • Answered by AI
  • Q7. Will your family allow you to move to Hyderabad
  • Ans. 

    Yes, my family is supportive of my career and relocation decisions.

    • My family understands the importance of career growth and is supportive of my decisions.

    • We have discussed the possibility of relocation and they are willing to make the necessary adjustments.

    • They trust my judgment and believe that this move will be beneficial for my career.

    • We have also considered the quality of life in Hyderabad and believe that it will...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Level was pretty high in case of Quant. You not only need a lot of practice but also practice of some really good questions.
Other than quant all the other sections are easy and direct.
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: They give 10 mins to think about the topic and 20 mins for discussion. Main purpose is to check your communication skills so keep on discussing . Even if you can't think of any new point repeat your points
Duration: 20 minutes

Round: Technical Interview
Experience: There were many other questions other than this but what they were emphasizing was whether you have done any practical implementation of IT or the coding skills. Tell them about your projects and how you implemented the coding part.They are much interested in logic than syntax.
Since I'm from ECE these were the main things I talked about.

Round: HR Interview
Experience: It was much of an interactive session.They again asked about projects-nothing technical only some basic idea. Lasted hardly 10 mins.

Round: Other Interview
Experience: In this round they mainly explained the salary structure. This one too was of 10 mins.

General Tips: Even if you don't have excellent coding knowledge do appear for the company. They are not looking for same qualities in each candidate. You should be willing enough to learn.
Skills: Aptitude, Communication Skills, Basic Technical Knowledge-mainly emphasized on the implementation part.
College Name: NIT Bhopal
Motivation: The company dates back to 1983 with locations in almost every US state. It is the 43rd company in Fortune 100 US companies. You have options to switch within the departments. Other than this the compensation is 6lpa.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Interview round was good, they just ask me about the basics of testing and BA concepts.

I appeared for an interview in Jun 2017.

Interview Questionnaire 

1 Question

  • Q1. Questions related to core java, advanced java, programs,

Interview Preparation Tips

Round: Technical + HR Interview
Experience: Previous work experience scenarios based questions

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Cobol Programming

Interview Preparation Tips

Interview preparation tips for other job seekers - Very technical, indepth into programming, DB2 and CICS

I applied via LinkedIn and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Case Study 

This will be a telephonic round

Round 2 - Case Study 

This will be a zoom call and referred to as Tech 1

Round 3 - Case Study 

This will be a zoom call and referred to as Tech 2

Round 4 - Leadership and Social Round 

(1 Question)

  • Q1. To evaluate you as an organizational fit and assess your leadership quality

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply product thinking to solve the business problems

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic programming questions

Round 2 - HR 

(1 Question)

  • Q1. Salary and self intro discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic interview questions and self intro

I applied via Naukri.com and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First round was online test then 1 f2f round and last round was hr round

Interview Preparation Tips

Interview preparation tips for other job seekers - it was average interview

Luxoft Interview FAQs

How many rounds are there in Luxoft Customer Service Representative interview?
Luxoft interview process usually has 2 rounds. The most common rounds in the Luxoft interview process are HR.

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Luxoft Customer Service Representative Interview Process

based on 1 interview

Interview experience

3
  
Average
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