Iksula Interview Questions, Process, and Tips

Yes, I have extensive vendor management experience in previous roles.

• Managed relationships with various vendors to ensure timely delivery of products and services

• Negotiated contracts and pricing with vendors to achieve cost savings for the company

• Resolved any issues or disputes with vendors in a professional and efficient manner

• Evaluated vendor performance and made recommendations for improvements or changes

• Collaborate...read more

The name of the client is the entity or organization that is receiving the software engineering services.

• Client name is typically a company or individual who has requested the development of a software product.

• It is important to maintain confidentiality and professionalism when discussing client names.

• Examples of client names could be Google, Microsoft, Apple, etc.

I am a dedicated and detail-oriented individual with a passion for providing excellent customer service.

• I have a background in customer service, where I have honed my communication and problem-solving skills.

• I am highly organized and able to multitask effectively in a fast-paced environment.

• I am a quick learner and always eager to take on new challenges and opportunities.

• I am fluent in multiple languages, including Eng...read more

On my last day, I completed all pending tasks, said goodbye to colleagues, and handed over my responsibilities.

• Completed all pending tasks

• Said goodbye to colleagues

• Handed over responsibilities

To calm down an angry customer, listen actively, empathize with their situation, apologize sincerely, offer a solution, and follow up to ensure satisfaction.

• Listen actively to the customer's concerns without interrupting.

• Empathize with the customer by acknowledging their feelings and frustrations.

• Apologize sincerely for any inconvenience or misunderstanding.

• Offer a solution or options to resolve the issue.

• Follow up wit...read more

E-commerce refers to the buying and selling of goods and services over the internet.

• E-commerce allows businesses to reach a global audience and operate 24/7.

• Examples include online retail stores like Amazon, eBay, and Alibaba.

• Payment methods in e-commerce can include credit cards, digital wallets, and bank transfers.

• Security measures such as SSL certificates are crucial for protecting customer data in e-commerce transa

MS-Excel is a spreadsheet program developed by Microsoft for organizing, analyzing, and storing data.

• MS-Excel is used for creating spreadsheets, charts, and graphs.

• It allows users to perform calculations, analyze data, and create pivot tables.

• Excel can be used for data visualization and creating reports.

• Functions and formulas can be used to automate tasks and perform complex calculations.

• It is widely used in business, ...read more