Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Iksula Team. If you also belong to the team, you can get access from here

Iksula Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Iksula Seller Support Associate Interview Questions and Answers

Updated 14 Dec 2024

Iksula Seller Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and detail-oriented individual with a passion for providing excellent customer service.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am highly organized and able to multitask effectively in a fast-paced environment.

    • I am a quick learner and always eager to take on new challenges and opportunities.

    • I am fluent in multiple languages, including Eng...

  • Answered by AI
  • Q2. Describe your last day activity
  • Ans. 

    On my last day, I completed all pending tasks, said goodbye to colleagues, and handed over my responsibilities.

    • Completed all pending tasks

    • Said goodbye to colleagues

    • Handed over responsibilities

  • Answered by AI
  • Q3. Dow to calm down a angry customer?
  • Ans. 

    To calm down an angry customer, listen actively, empathize with their situation, apologize sincerely, offer a solution, and follow up to ensure satisfaction.

    • Listen actively to the customer's concerns without interrupting.

    • Empathize with the customer by acknowledging their feelings and frustrations.

    • Apologize sincerely for any inconvenience or misunderstanding.

    • Offer a solution or options to resolve the issue.

    • Follow up wit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills, email writing skills and written English communication

Interview questions from similar companies

Round 1 - Assignment 

Verbal, audio and video answers has to be given for many questions

Round 2 - One-on-one 

(3 Questions)

  • Q1. Regional head and my reporting manager did that interview
  • Q2. Self Introduction, career objective, long term plan
  • Q3. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, always come prepared, online assessment
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About myself and work exp.
Round 2 - Assignment 

Process knowledge and flight details

Round 3 - Assignment 

Question and answer about attitude

Round 4 - One-on-one 

(1 Question)

  • Q1. About myself and work exp

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. And answer every question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

In round 1, you have to answer quantitative and qualitative questions.

Round 2 - Assignment 

Grammar knowledge test

Round 3 - HR 

(2 Questions)

  • Q1. Why do you think that you are fit for this job?
  • Q2. Tell me something about yourself.
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for unlimited access incentives and a good job profile where you can learn about airlines and how they work. You should definitely join Dyninno.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Ry fy fg gy hh
Round 2 - Technical 

(1 Question)

  • Q1. Dep inj authenticate authorizer ques
Round 3 - HR 

(1 Question)

  • Q1. Dep inj aith, c#, aws, .net core

I appeared for an interview before Jan 2021.

Interview Questionnaire 

1 Question

  • Q1. About Previous roles and responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your excel skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Assignment 

Gorilla test ., regarding flights and travel part

Round 2 - HR 

(2 Questions)

  • Q1. Why i want to be a part of this organisation?
  • Ans. 

    I am drawn to the organization's innovative approach and commitment to making a positive impact in the industry.

    • I admire the company's track record of success and growth.

    • I am excited about the opportunity to work with a talented team and contribute to meaningful projects.

    • I believe in the organization's values and mission, and I see potential for personal and professional growth here.

  • Answered by AI
  • Q2. How i got to know about the organisation
  • Ans. 

    I came to know about the organization through a job posting on a professional networking site.

    • I saw a job posting for the Senior Executive position on LinkedIn

    • I researched the organization further on their official website

    • I also spoke to current employees of the organization to learn more about their experiences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a great place to work if you want to earn more than you expect.. no company will give you this much incentive and benefits, only for those you believe work is worship and the organisation fulfills it 100 percent.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How are you
  • Q2. What are your qualifications
  • Q3. Do you have any work experience
  • Ans. 

    I have experience in customer service roles, focusing on resolving issues and enhancing customer satisfaction.

    • Worked as a customer service representative at XYZ Company for 2 years, handling inquiries and complaints.

    • Implemented a new ticketing system that improved response times by 30%.

    • Trained new team members on best practices for customer interactions.

    • Received 'Employee of the Month' for outstanding customer feedback

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a good company
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self.
  • Q2. Privious work experience
Round 3 - Technical 

(3 Questions)

  • Q1. Technical questions
  • Q2. Excel test with data visualization
  • Q3. Communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Analytical, reasoning, permutations

Round 3 - Case Study 

How is trouble shoot issue with a product?

Interview Preparation Tips

Interview preparation tips for other job seekers - Homework on company,
Mission and vision,
Career opportunities

Iksula Interview FAQs

How many rounds are there in Iksula Seller Support Associate interview?
Iksula interview process usually has 1 rounds. The most common rounds in the Iksula interview process are One-on-one Round.

Tell us how to improve this page.

Iksula Seller Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Luxoft Interview Questions
3.7
 • 124 Interviews
Thryve Digital Interview Questions
3.8
 • 68 Interviews
Dyninno India Interview Questions
3.9
 • 28 Interviews
Gammastack Interview Questions
3.7
 • 24 Interviews
Apptio Interview Questions
3.9
 • 19 Interviews
Tech2Globe Interview Questions
4.1
 • 15 Interviews
View all
Iksula Seller Support Associate Salary
based on 9 salaries
₹2.5 L/yr - ₹3.6 L/yr
17% less than the average Seller Support Associate Salary in India
View more details

Iksula Seller Support Associate Reviews and Ratings

based on 4 reviews

2.2/5

Rating in categories

2.2

Skill development

2.4

Work-life balance

2.2

Salary

2.2

Job security

1.7

Company culture

2.2

Promotions

2.2

Work satisfaction

Explore 4 Reviews and Ratings
E-Commerce Executive
156 salaries
unlock blur

₹0.9 L/yr - ₹3.2 L/yr

Senior E Commerce Executive
62 salaries
unlock blur

₹1.5 L/yr - ₹3.8 L/yr

Senior Executive
59 salaries
unlock blur

₹1.3 L/yr - ₹3.8 L/yr

Team Lead
53 salaries
unlock blur

₹1.8 L/yr - ₹7.9 L/yr

Samsung experience Consultant
41 salaries
unlock blur

₹2 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Iksula with

Luxoft

3.7
Compare

Thryve Digital

3.8
Compare

Mantra Technologies

3.7
Compare

Hitech Digital Solutions

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview