Hitech Digital Solutions Customer Service Representative Interview Questions and Answers

Q1. What is previous Experience
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Q2. What is expected salary
Ans. 
The expected salary for a Customer Service Executive varies based on experience, location, and company size.
• Research industry standards and salary ranges for Customer Service Executives in your area

• Consider your level of experience and any additional skills or certifications that may warrant a higher salary

• Be prepared to negotiate based on the company's budget and benefits package

• Provide a range rather than a specific
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Q3. What is working skills
Ans. 
Working skills are the abilities and qualities that enable an individual to perform tasks effectively in a professional setting.
• Communication skills - ability to effectively convey information and listen to others

• Problem-solving skills - ability to analyze situations and find solutions

• Time management skills - ability to prioritize tasks and meet deadlines

• Teamwork skills - ability to collaborate with others towards a co...read more
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Aptitude test which was sent on an email

Q1. How are you
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Q2. What are your qualifications
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Q3. Do you have any work experience
Ans. 
I have experience in customer service roles, focusing on resolving issues and enhancing customer satisfaction.
• Worked as a customer service representative at XYZ Company for 2 years, handling inquiries and complaints.

• Implemented a new ticketing system that improved response times by 30%.

• Trained new team members on best practices for customer interactions.

• Received 'Employee of the Month' for outstanding customer feedback
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Gorilla test ., regarding flights and travel part

Q1. Why i want to be a part of this organisation?
Ans. 
I am drawn to the organization's innovative approach and commitment to making a positive impact in the industry.
• I admire the company's track record of success and growth.

• I am excited about the opportunity to work with a talented team and contribute to meaningful projects.

• I believe in the organization's values and mission, and I see potential for personal and professional growth here.
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Q2. How i got to know about the organisation
Ans. 
I came to know about the organization through a job posting on a professional networking site.
• I saw a job posting for the Senior Executive position on LinkedIn

• I researched the organization further on their official website

• I also spoke to current employees of the organization to learn more about their experiences
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Q1. Tell about your self
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Q2. Women empowerment
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Q3. Why did you choose health care
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Q4. Tell me about your college days
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Q1. Tell me something about yourself
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Q2. Why you want to join Tech2Globe
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It consists of multiple questions alongwith the Mail writing check

Q1. What was your previous role and explain about the same
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Q1. Explain your job history.
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