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Engaged Employer

Hitech Digital Solutions

Compare

3.8

based on 275 Reviews

Video summary

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Hitech Digital Solutions Customer Service Representative Reviews

Updated 28 Sep, 2024

Overall Rating

4.1/5

based on 10 reviews

Rating distribution

3 (30.0%)

4 (40.0%)

0 (0%)

Category Ratings

4.7

Company culture

4.4

Work-life balance

3.3

Work satisfaction

3.2

Salary

3.2

Skill development

2.9

Job security

1.6

Promotions

What employees say about Hitech Digital Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

67% employees reported

Flexible timing

17% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

4.0

Rated by Men

6 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2024

Likes

Company Culture & Environment

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics

Salary - Poor
Promotions - Bad

Customer Service Representative in Ahmedabad

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2022

Likes

Work culture ,team work and environment of employees as well office

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Very flexible and enjoying work culture

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Jun 2020

Likes

Tye company is good for new comers they will get higher salary apart from current employee.

Skill development - Good

Dislikes

Compensation is decent, but growth is slow. Due to covid 19 they decide to not given any increments and promotion but we all are working well in this situation that's very bad experience.

Salary - Bad
Promotions - Poor

Work Details

My work is slightly challenging as i have to look after thr entire product life cycle as well as manage day to day yield operations. As long as i get to work closely with the client, it will be great learning experience.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2020

Likes

N/A

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2024

Likes

Work culture

Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal are less

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Business Process Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 May 2021

Likes

Good work environment and culture. Teammates are supportive. There is a huge cafeteria and gaming arcade for chilling. Well management system. Company policies are not good. They are given very poor salary as per your quality.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 1 years before which you cannot resign. On the job training is not given to new joinees.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work-life balance - Poor

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

BPM Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 31 Dec 2019

Likes

Everyone is too ground to the earth

Job security - Excellent

Dislikes

A lot of favouritism and biased managers

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

My work was to quality check the work done by the vendors and make them ready to dispatch to the clients

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Hitech Digital Solutions.

Customer Service Representative in Ahmedabad

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Dec 2018

Likes

Colleagues come from different cultural back grounds and we work happily in collaboration.

Dislikes

Job security , No work life balance , Salary appraisal not satisfactory

Job security - Poor

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Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2024

Likes

Nothin

Salary - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Conn

Job security - Bad
Promotions - Bad

Work Details

Work related travel: This is a desk job.

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Hitech Digital Solutions?

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posted on 08 Feb 2025

Likes

It's difficult to find anything likeable for such organization.

Dislikes

No concept of Work-life balance. Mismanagement of work allocation. Delay in salary credit. Makes one to consider suicidal thoughts. Racism on peak. Gender discrimination. No concept of employees growth. Makes one to work round the clock on each day. No opportunity of growth. Highly toxic work environment. Promotion is given on the favouritism, talent, dedication, loyalty and work is not considered for appraisal. Performing any self skill development is highly humiliated....Read More

Salary - Bad
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posted on 24 Feb 2025

Likes

Easy process

Dislikes

Hard targets, bad behaviour of Team leader and other peer colleague. Salary is below the deserved amount.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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Dislikes

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posted on 26 Sep 2024

Likes

good skills nd good learnging

Dislikes

three members are danger to company 1.Mr. Vaibhav Bhonde & Janak Panchal & Graham (HR) this people are very poor nd polticals of employee

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

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posted on 17 Apr 2024

Likes

Nothing is there to like .

Dislikes

The worst part is the toxic environment cultivated by the company. Instead of fostering a supportive work environment they resort to personal attack to personal attack on employees private lives, creating a toxic atmosphere of fear and mistreat. Moreover the company has a troubling pattern of firing employees at will . They demand rent less work without breaks or appreciation , offer low pay, and engage in personal attack. Job security? Non existent. Save yourself and stay away...Read More

Salary - Bad
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Work-life balance - Poor

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Likes

Nothing for like. Everything worst

Dislikes

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Salary - Bad
Skill development - Bad
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Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Job security

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Work satisfaction

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posted on 06 Oct 2023

Likes

It wqs good experuence.

Company culture - Excellent
Work-life balance - Good

Dislikes

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Likes

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Job security - Excellent
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Likes

Superb experience about hi-tech I solution llp

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
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Work-life balance - Excellent

Dislikes

Superb experience about hi-tech I solution job

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posted on 20 Apr 2022

Likes

All matters are well and good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
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Likes

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Dislikes

don't want to share

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posted on 08 Mar 2025

Likes

Nothing is good only fun and game is there otherwise nothing.

Dislikes

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About the promotion and growth

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Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
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posted on 06 Feb 2025

Likes

Great company to work in my whole career, My manager was a great person who inspired me a lot in my whole tenure

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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posted on 06 Feb 2025

Likes

Good working environment

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Average salary and low chance of skill development

Skill development - Poor

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Hitech Digital Solutions reviews submitted by Hitech Digital Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hitech Digital Solutions is the right company for...Read more