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Engaged Employer

Hitech Digital Solutions

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3.8

based on 282 Reviews

Video summary

Filter reviews by

Hitech Digital Solutions Customer Service Representative Reviews

Updated 28 Sep, 2024

Overall Rating

4.1/5

based on 10 reviews

Rating distribution

3 (30.0%)

4 (40.0%)

0 (0%)

Category Ratings

4.7

Company culture

4.4

Work-life balance

3.3

Work satisfaction

3.2

Salary

3.2

Skill development

2.9

Job security

1.6

Promotions

What employees say about Hitech Digital Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

67% employees reported

Flexible timing

17% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

4.0

Rated by Men

6 reviews

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10 reviews found

Sort by: Popular

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2024

Likes

Company Culture & Environment

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics

Salary - Poor
Promotions - Bad

Customer Service Representative in Ahmedabad

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2022

Likes

Work culture ,team work and environment of employees as well office

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Very flexible and enjoying work culture

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Jun 2020

Likes

Tye company is good for new comers they will get higher salary apart from current employee.

Skill development - Good

Dislikes

Compensation is decent, but growth is slow. Due to covid 19 they decide to not given any increments and promotion but we all are working well in this situation that's very bad experience.

Salary - Bad
Promotions - Poor

Work Details

My work is slightly challenging as i have to look after thr entire product life cycle as well as manage day to day yield operations. As long as i get to work closely with the client, it will be great learning experience.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2020

Likes

N/A

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2024

Likes

Work culture

Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal are less

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Business Process Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 May 2021

Likes

Good work environment and culture. Teammates are supportive. There is a huge cafeteria and gaming arcade for chilling. Well management system. Company policies are not good. They are given very poor salary as per your quality.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 1 years before which you cannot resign. On the job training is not given to new joinees.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work-life balance - Poor

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

BPM Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 31 Dec 2019

Likes

Everyone is too ground to the earth

Job security - Excellent

Dislikes

A lot of favouritism and biased managers

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

My work was to quality check the work done by the vendors and make them ready to dispatch to the clients

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Hitech Digital Solutions.

Customer Service Representative in Ahmedabad

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Dec 2018

Likes

Colleagues come from different cultural back grounds and we work happily in collaboration.

Dislikes

Job security , No work life balance , Salary appraisal not satisfactory

Job security - Poor

Discover interview dos and don'ts from real experiences

Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2024

Likes

Nothin

Salary - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Conn

Job security - Bad
Promotions - Bad

Work Details

Work related travel: This is a desk job.

Top trending discussions

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Salary Discussions, Hike & Promotions

2w (edited)

a custom software engineering specialist

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Hitech Digital Solutions reviews submitted by Hitech Digital Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hitech Digital Solutions is the right company for...Read more