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Engaged Employer

Hitech Digital Solutions

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3.8

based on 275 Reviews

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Hitech Digital Solutions Customer Support Representative Reviews

Updated 20 Dec, 2024

Overall Rating

3.6/5

based on 12 reviews

Rating distribution

4 (33.3%)

3 (25.0%)

4 (33.3%)

0 (0%)

1 (8.3%)

Category Ratings

4.2

Company culture

3.8

Job security

3.8

Work-life balance

3.6

Skill development

3.3

Work satisfaction

3.0

Salary

2.8

Promotions

What employees say about Hitech Digital Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

75% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

4 reviews

3.7

Rated by Men

8 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Support Representative in Ahmedabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2024

Likes

The company culture is very good in hitech. they celebrate each and every festival with lot of joy. if you are a person who enjoy cafe alot. they have seprate floor for that and you can do lot of activities over there.

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

don't want to share

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ahmedabad (working remotely)

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2024

Likes

Work life balance

Dislikes

No promotions

Salary - Poor
Promotions - Poor

Customer Support Representative in Sagar (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2024

Likes

Permanent work from home

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisals & promotions

Customer Support Representative in Ahmedabad

Full Time

Customer support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Dec 2022

Likes

Work life balance

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Salary structure

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off

Work related travel: This is a desk job.

Customer Support Representative (working remotely)

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2023

Likes

Starting my career in this company is a good choice

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working days aren't from Monday to Friday

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 03 Nov 2023

Likes

There is nothing at all to like in here.

Dislikes

Everything was really disappointing. No promotion, no empathy towards employees where they expected us to show empathy and sympathy for the work; where they asked us to work even 11 hours a day. No respect or words of encouragement for the achievements but once we made a simple error they would humiliate us in front of 30 people. Even a person with a high position behaved like a lowly life and treated some of my fellow colleagues as if they were not even human....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative (working remotely)

Full Time

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Aug 2023

Likes

Overall Nice Experience till date.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Hitech Digital Solutions.

Customer Support Representative in Ahmedabad

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

Company's culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing is dislike

Work Details

Overall is good

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Representative in Ahmedabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

This organisation is good for them who wants to start their career.

Job security - Good
Company culture - Good
Work-life balance - Good

Customer Support Representative in Ahmedabad

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2022

Likes

No pressure , good working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cab facility for night shift employees

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ahmedabad

BIM Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2021

Likes

Atmosphere is very friendly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ahmedabad

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 19 Mar 2018

Likes

A company work environment is good.

Company culture - Good

Dislikes

Job security is average, Career growth, salary/appraisal & work life balance is poor.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Hitech Digital Solutions reviews submitted by Hitech Digital Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hitech Digital Solutions is the right company for...Read more