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Handling difficult situations with customers or staff members requires effective communication, problem-solving skills, and remaining calm under pressure.
Listen actively to the concerns of the individual involved
Remain calm and composed, even if the situation escalates
Offer solutions or compromises to resolve the issue
Seek assistance from a manager or higher authority if necessary
Follow up with the individual to ensure
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posted on 25 Aug 2024
I applied via campus placement at Dr DY Patil Institute of Management, Pune and was interviewed before Aug 2023. There were 2 interview rounds.
posted on 22 Mar 2024
posted on 21 Feb 2024
Super Tuscan wine is a high-quality red wine blend from Tuscany, Italy, often made with non-traditional grape varieties.
Super Tuscan wines originated in the 1970s as a response to restrictive Italian wine laws.
They are typically made with non-traditional grape varieties like Cabernet Sauvignon, Merlot, and Syrah.
Super Tuscan wines are known for their rich, full-bodied flavors and high quality.
Examples of famous Super T...
posted on 22 Apr 2024
I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.
Yes, I am skilled at identifying issues, analyzing root causes, and implementing effective solutions.
I have experience in identifying problems in food and beverage operations, such as inventory shortages or customer complaints.
I am adept at analyzing the root causes of issues, such as inefficient processes or lack of training.
I have a track record of implementing solutions, such as implementing new inventory management...
posted on 6 Nov 2023
I applied via Company Website and was interviewed before Nov 2022. There were 4 interview rounds.
Results were not shared.
posted on 24 Nov 2022
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
posted on 17 Oct 2023
I was interviewed before Oct 2022.
posted on 4 Feb 2022
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
based on 1 interview
Interview experience
based on 4 reviews
Rating in categories
Guest Service Associate
46
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Food & Beverage Executive
31
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Housekeeping Executive
28
salaries
| ₹2 L/yr - ₹6 L/yr |
Commis Chef
21
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
Assistant Manager
19
salaries
| ₹3.6 L/yr - ₹7.8 L/yr |
Marriott International
AccorHotels
Ihg Group
Wyndham Hotel Group