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Handling difficult situations with customers or staff members requires effective communication, problem-solving skills, and remaining calm under pressure.
Listen actively to the concerns of the individual involved
Remain calm and composed, even if the situation escalates
Offer solutions or compromises to resolve the issue
Seek assistance from a manager or higher authority if necessary
Follow up with the individual to ensure
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I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.
The assignment involved a train booking API. I needed to implement a feature that verified whether a train had sufficient available seats before confirming a booking, which would also resolve several failing tests. I was required to explain my thought process and describe the implementation as I progressed. Upon completion, with some extra time available, I proposed and implemented an improved solution: a new method that checks if a train has enough seats for a prospective booking while ensuring that families or groups who wish to stay together are not separated.
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
I applied for this internship because I am passionate about gaining practical experience in the field and developing my skills.
Passionate about gaining practical experience
Desire to develop skills in the field
Opportunity to learn from professionals
Interest in the company's work and values
The newspaper contains news articles, opinion pieces, advertisements, and other information.
News articles covering current events
Opinion pieces discussing various topics
Advertisements for products and services
Sports section with updates on games and matches
Weather forecast for the day
Local events and community news
Business section with stock market updates
Entertainment section featuring movie reviews and celebrity news
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
I was interviewed in Nov 2022.
I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.
IHG is a multinational hospitality company that owns and operates several hotel brands worldwide.
IHG stands for InterContinental Hotels Group
It was founded in 2003 and is headquartered in Denham, UK
IHG owns and operates several hotel brands including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants
It has over 5,900 hotels in nearly 100 countries
IHG is one of the largest hotel companies in t
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Rating in categories
Guest Service Associate
44
salaries
| ₹0 L/yr - ₹0 L/yr |
Food & Beverage Executive
31
salaries
| ₹0 L/yr - ₹0 L/yr |
Housekeeping Executive
28
salaries
| ₹0 L/yr - ₹0 L/yr |
Commis Chef
21
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
19
salaries
| ₹0 L/yr - ₹0 L/yr |
Marriott International
AccorHotels
Ihg Group
Wyndham Hotel Group