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Hilton Housekeeping Executive Interview Questions and Answers

Updated 11 Jun 2020

Hilton Housekeeping Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. Room cleaning questions whose use product room cleaning
  • Q2. Room cheak bath towel garbage out leelan out
  • Q3. WC harpic room bedding room testing room dusting
  • Q4. Two face towel one bath mat two hand towel
  • Q5. Two shop one shampoo one moisturizer one dental one shower cap
  • Q6. Almirah one bath rot one sleeper one needle kit one shoes polish one laundry bag
  • Q7. Room maintain check room

Interview Preparation Tips

Topics to prepare for Crowne Plaza Housekeeping Room Attendant interview:
  • Room cleaning
Interview preparation tips for other job seekers - I am Deepak chawaria from Delhi my work room attendant housekeeping department I am honest employee
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(12 Questions)

  • Q1. How to take interview
  • Q2. What time you will take interview
  • Q3. Which web you will take interview
  • Q4. No more question
  • Ans. 

    few what you can ask more

  • Answered Anonymously
  • Q5. How you prewding accomadation
  • Ans. 

    I ensure accommodation is clean, organized, and welcoming for guests.

    • I clean and sanitize all rooms and common areas

    • I restock supplies such as toiletries and linens

    • I report any maintenance issues to the appropriate department

    • I assist guests with any special requests or concerns

  • Answered by AI
  • Q6. How many of you giving weekly
  • Q7. How is the annual leave to giving staff
  • Q8. What is the benefit animal salary
  • Ans. 

    The benefit of animal salary is the emotional support and companionship they provide.

    • Animals can help reduce stress and anxiety levels

    • They can provide comfort and companionship to individuals

    • Some animals can also be trained to perform specific tasks or provide assistance, such as guide dogs for the visually impaired

  • Answered by AI
  • Q9. What is the company policy and regulations
  • Ans. 

    The company policy and regulations outline expectations for employees regarding cleanliness, safety, and professionalism.

    • Employees are expected to maintain cleanliness in all areas of the facility, including guest rooms, common areas, and back-of-house spaces.

    • Safety regulations must be followed at all times to prevent accidents and injuries.

    • Professionalism is key, including maintaining a neat appearance, being punctual...

  • Answered by AI
  • Q10. How many weekly of you giving
  • Q11. You giving single room or sharing room
  • Q12. Why you asking this much question
Round 3 - Case Study 

Hotel Management BHm

Round 4 - Group Discussion 

You have to ask my knowledge and I can reply or what

Round 5 - Assignment 

If you gaming some task I can make the assignment to finish

Interview Preparation Tips

Interview preparation tips for other job seekers - if you gaming some task I can make the assignment to finishyou passionate your skill's
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Brief introduction about career?
  • Ans. 

    I have been working in the housekeeping industry for the past 5 years, gaining experience in maintaining cleanliness and providing excellent service.

    • Started my career as a housekeeping assistant at a hotel, where I learned the basics of cleaning and organizing rooms

    • Promoted to a housekeeping supervisor after 2 years, responsible for managing a team and ensuring high standards of cleanliness

    • Attended training programs on...

  • Answered by AI
  • Q2. Advantages and disadvantage of previous company
  • Ans. 

    The previous company had a supportive work environment but lacked opportunities for growth.

    • Advantage: Supportive work environment

    • Advantage: Good team dynamics

    • Disadvantage: Limited opportunities for growth

    • Disadvantage: Lack of career development programs

    • Disadvantage: Low salary compared to industry standards

  • Answered by AI
  • Q3. Tell me about yourself ?
  • Ans. 

    I am a detail-oriented and hardworking individual with experience in housekeeping. I take pride in maintaining cleanliness and creating a comfortable environment for guests.

    • Experienced in performing various housekeeping tasks such as cleaning, sanitizing, and organizing

    • Knowledgeable in using different cleaning equipment and chemicals

    • Ability to follow instructions and work independently

    • Strong attention to detail and tim...

  • Answered by AI
  • Q4. Why are going to us?
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self what is housekeeping?
  • Ans. 

    Housekeeping is the maintenance and cleanliness of a building or facility.

    • Housekeeping involves tasks such as cleaning, organizing, and maintaining the cleanliness of various areas.

    • Housekeeping assistants are responsible for ensuring that rooms, common areas, and facilities are kept clean and tidy.

    • They may perform tasks such as dusting, vacuuming, mopping floors, changing linens, and restocking supplies.

    • Housekeeping al...

  • Answered by AI
Round 4 - Aptitude Test 

Be honest with your year of experience. All information you share will be this company .

Round 5 - HR 

(1 Question)

  • Q1. What questions are akesd Marriott situational interview?
  • Ans. Tell me about a time you had to use outside a date to come to a dicision.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about a time you had to use outside a date to come to a dicision.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Basic Information
  • Q2. What is your current salary?
  • Q3. Why to join JW Marriot?
  • Q4. What's salary expectation?
Round 2 - Aptitude Test 

Job knowledge of current

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why to join this property?
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self What is housekeeping
  • Ans. 

    Housekeeping involves maintaining cleanliness and orderliness in various settings such as hotels, hospitals, and offices.

    • Housekeeping is the process of cleaning and organizing a space to ensure it is neat and presentable.

    • It involves tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.

    • Housekeeping also includes making beds, changing linens, and replenishing supplies.

    • In a hotel, housekeeping staff may also...

  • Answered by AI
  • Q2. Function of principal management
  • Ans. 

    Principal management involves overseeing and directing the main functions of an organization.

    • Setting goals and objectives

    • Allocating resources

    • Managing finances

    • Developing policies and procedures

    • Ensuring compliance with regulations

    • Monitoring performance

    • Making strategic decisions

    • Leading and motivating employees

    • Maintaining relationships with stakeholders

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before interview and go through various subjects related to your department
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Myself then education, family background
  • Q2. Work experience, duties and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity to work with Novotel. You can learn many new things and responsibilities.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction 3 pets you like and why
Round 3 - Aptitude Test 

Situation Handling, Different different mind screening questions

Round 4 - Technical 

(1 Question)

  • Q1. Housekeeping related, guest delight methods

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Always smile
First listen then answer

Hilton Interview FAQs

How to prepare for Hilton Housekeeping Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hilton. The most common topics and skills that interviewers at Hilton expect are Hospitality, Housekeeping, Guest Service, Management and MS Office.

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Hilton Housekeeping Executive Salary
based on 28 salaries
₹2 L/yr - ₹6 L/yr
10% more than the average Housekeeping Executive Salary in India
View more details

Hilton Housekeeping Executive Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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