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Hilton Housekeeping Executive Interview Questions and Answers

Updated 11 Jun 2020

Hilton Housekeeping Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.

Housekeeping Executive Jobs at Hilton

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics and technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Radisson Gwalior is good place to learn they put more responsibilities on all levels which turns you to become more effective and the general manager of this hotel is very nice mr. Raj he's very logical and result oriented gentleman. Today is my last day in this hotel 😂
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About usages of machinaries
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me My self
  • Q2. Share your experiences

Interview Questionnaire 

1 Question

  • Q1. Housekeeping

Interview Questionnaire 

1 Question

  • Q1. About housekeeping
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your weakness ?
  • Ans. 

    I tend to be a perfectionist and can sometimes spend too much time on tasks.

    • I have a tendency to overanalyze and double-check my work

    • I am working on finding a balance between efficiency and attention to detail

    • For example, in my previous role, I would spend too much time organizing the linen closet, but I have learned to prioritize tasks and delegate when necessary

  • Answered by AI
  • Q2. Why are you leave your last organization
  • Ans. 

    I was looking for a better opportunity to grow and develop my skills.

    • I wanted to take on more responsibilities and challenges

    • I was seeking a more supportive and collaborative work environment

    • I wanted to work for a company with a stronger commitment to employee development

    • I left on good terms and have positive references from my previous employer

  • Answered by AI
  • Q3. At first i would like to thank my past organization. because of that i was learn a lot . But to grow professionly and financially i have to change my job .
  • Q4. What are your strength ?
  • Ans. 

    My strengths include attention to detail, organization, and effective communication.

    • I am highly organized and able to prioritize tasks effectively

    • I pay close attention to detail to ensure a high standard of cleanliness

    • I am skilled in communicating with both staff and guests to ensure satisfaction

    • I have experience in training and supervising staff to maintain a productive team

    • I am able to adapt to changing situations an

  • Answered by AI
  • Q5. Tell me about yourself ?
  • Ans. 

    I am a detail-oriented and organized individual with experience in managing housekeeping staff and ensuring high standards of cleanliness.

    • Managed a team of housekeeping staff at a hotel for 3 years

    • Implemented new cleaning procedures that resulted in a 20% increase in guest satisfaction

    • Trained new staff members on proper cleaning techniques and safety protocols

    • Maintained inventory of cleaning supplies and equipment

    • Recei...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Patation is the most imp thing in job searching.
2. If you give your 100% then you will success.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented and hardworking individual with experience in housekeeping and a passion for maintaining cleanliness and organization.

    • Experienced in performing various housekeeping tasks such as cleaning, dusting, and vacuuming

    • Strong attention to detail to ensure all areas are thoroughly cleaned and organized

    • Ability to work efficiently and independently to meet deadlines

    • Excellent communication skills to coordina

  • Answered by AI
  • Q2. How many rooms in oberoi grand
  • Ans. 

    The Oberoi Grand has a total of 209 rooms.

    • The Oberoi Grand has 209 rooms in total.

    • The rooms are divided into different categories such as Deluxe Rooms, Luxury Suites, and Presidential Suites.

    • Each room is elegantly designed and equipped with modern amenities for the comfort of guests.

  • Answered by AI
Round 2 - HOD Round 

(2 Questions)

  • Q1. How much time to make a bed
  • Q2. Why do you choose housekeeping
  • Ans. 

    I choose housekeeping because I enjoy creating a clean and organized environment for others to enjoy.

    • I have a passion for cleanliness and organization

    • I find satisfaction in seeing a space transformed from messy to clean

    • I enjoy helping others by providing a comfortable and welcoming environment

    • I have previous experience in housekeeping roles

  • Answered by AI
Round 3 - GM Round 

(2 Questions)

  • Q1. Why do you want to join oberoi grand
  • Ans. 

    I want to join Oberoi Grand because of its reputation for excellence in hospitality and its commitment to providing exceptional guest experiences.

    • I am impressed by Oberoi Grand's reputation for providing top-notch service and luxurious accommodations.

    • I am excited about the opportunity to work in a prestigious hotel like Oberoi Grand and contribute to its success.

    • I believe that Oberoi Grand's focus on attention to detai...

  • Answered by AI
  • Q2. What is the meaning of your name
  • Ans. 

    My name means 'grace' in Latin.

    • My name originates from Latin

    • It means 'grace' or 'favor'

    • It is a common name for both males and females

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction your self and family
Round 2 - Technical 

(1 Question)

  • Q1. Chemical, background
Round 3 - Gm 

(1 Question)

  • Q1. Family, quality
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

When we will relux our mind?

Round 3 - HR 

(3 Questions)

  • Q1. What you can do for our hotel?
  • Q2. Suppose one employee are crazy,how you handle that guy?
  • Q3. What is the thought to become a good employee?

Interview Preparation Tips

Interview preparation tips for other job seekers - All the questions answers have in your capture,but you think with your mind.

Hilton Interview FAQs

How to prepare for Hilton Housekeeping Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hilton. The most common topics and skills that interviewers at Hilton expect are Hospitality, Housekeeping, Guest Service, MS Office and Management.

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Hilton Housekeeping Executive Salary
based on 28 salaries
₹2 L/yr - ₹6 L/yr
10% more than the average Housekeeping Executive Salary in India
View more details

Hilton Housekeeping Executive Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

Explore 6 Reviews and Ratings
Housekeeping Executive

Chennai,

Gurgaon / Gurugram

2-7 Yrs

₹ 2.75-4 LPA

Housekeeping Executive - HGI

Surat

1-6 Yrs

Not Disclosed

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