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JW Marriott Housekeeping Manager Interview Questions and Answers

Updated 2 Jul 2024

JW Marriott Housekeeping Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Basic Information
  • Q2. What is your current salary?
  • Q3. Why to join JW Marriot?
  • Q4. What's salary expectation?
Round 2 - Aptitude Test 

Job knowledge of current

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why to join this property?
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

A Housekeeping Attitude Test evaluates an individual's qualities, skills, and mindset essential for housekeeping roles. It focuses on:

1. Cleanliness Awareness – Understanding hygiene and maintaining standards.


2. Behavior and Attitude – Being polite and professional with guests.


3. Time Management – Completing tasks efficiently.


4. Teamwork – Collaborating well with colleagues.


5. Problem-Solving – Handling issues calmly under pressure.


6. Client Satisfaction – Meeting guests' needs effectively.

Round 2 - Case Study 

A housekeeping case study is a practical scenario used to assess problem-solving, decision-making, and operational skills in housekeeping.

Example:

A guest complains about dirty linens and odors in a fully booked hotel. The test evaluates how you:

1. Resolve the guest's issue immediately.


2. Maintain cleanliness standards.


3. Manage staff workload effectively.


4. Prevent future issues

Round 3 - HR 

(1 Question)

  • Q1. The HR duties for housekeeping include managing and supporting housekeeping staff to ensure efficient operations and a clean, hygienic environment. Key responsibilities are: 1. Recruitment and Staffing H...

Interview Preparation Tips

Interview preparation tips for other job seekers - Housekeeping Incharge seeking to enhance operational efficiency and maintain the highest standards of cleanliness and hospitality services.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. Room cleaning questions whose use product room cleaning
  • Q2. Room cheak bath towel garbage out leelan out
  • Q3. WC harpic room bedding room testing room dusting
  • Q4. Two face towel one bath mat two hand towel
  • Q5. Two shop one shampoo one moisturizer one dental one shower cap
  • Q6. Almirah one bath rot one sleeper one needle kit one shoes polish one laundry bag
  • Q7. Room maintain check room

Interview Preparation Tips

Topics to prepare for Crowne Plaza Housekeeping Room Attendant interview:
  • Room cleaning
Interview preparation tips for other job seekers - I am Deepak chawaria from Delhi my work room attendant housekeeping department I am honest employee
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(12 Questions)

  • Q1. How to take interview
  • Q2. What time you will take interview
  • Q3. Which web you will take interview
  • Q4. No more question
  • Ans. 

    few what you can ask more

  • Answered Anonymously
  • Q5. How you prewding accomadation
  • Ans. 

    I ensure accommodation is clean, organized, and welcoming for guests.

    • I clean and sanitize all rooms and common areas

    • I restock supplies such as toiletries and linens

    • I report any maintenance issues to the appropriate department

    • I assist guests with any special requests or concerns

  • Answered by AI
  • Q6. How many of you giving weekly
  • Q7. How is the annual leave to giving staff
  • Q8. What is the benefit animal salary
  • Ans. 

    The benefit of animal salary is the emotional support and companionship they provide.

    • Animals can help reduce stress and anxiety levels

    • They can provide comfort and companionship to individuals

    • Some animals can also be trained to perform specific tasks or provide assistance, such as guide dogs for the visually impaired

  • Answered by AI
  • Q9. What is the company policy and regulations
  • Ans. 

    The company policy and regulations outline expectations for employees regarding cleanliness, safety, and professionalism.

    • Employees are expected to maintain cleanliness in all areas of the facility, including guest rooms, common areas, and back-of-house spaces.

    • Safety regulations must be followed at all times to prevent accidents and injuries.

    • Professionalism is key, including maintaining a neat appearance, being punctual...

  • Answered by AI
  • Q10. How many weekly of you giving
  • Q11. You giving single room or sharing room
  • Q12. Why you asking this much question
Round 3 - Case Study 

Hotel Management BHm

Round 4 - Group Discussion 

You have to ask my knowledge and I can reply or what

Round 5 - Assignment 

If you gaming some task I can make the assignment to finish

Interview Preparation Tips

Interview preparation tips for other job seekers - if you gaming some task I can make the assignment to finishyou passionate your skill's
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Myself then education, family background
  • Q2. Work experience, duties and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity to work with Novotel. You can learn many new things and responsibilities.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction 3 pets you like and why
Round 3 - Aptitude Test 

Situation Handling, Different different mind screening questions

Round 4 - Technical 

(1 Question)

  • Q1. Housekeeping related, guest delight methods

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Always smile
First listen then answer

I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.

JW Marriott Interview FAQs

How many rounds are there in JW Marriott Housekeeping Manager interview?
JW Marriott interview process usually has 3 rounds. The most common rounds in the JW Marriott interview process are HR, Aptitude Test and One-on-one Round.

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JW Marriott Housekeeping Manager Salary
based on 12 salaries
₹5 L/yr - ₹10 L/yr
22% more than the average Housekeeping Manager Salary in India
View more details

JW Marriott Housekeeping Manager Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

1.0

Work-Life balance

1.0

Salary & Benefits

1.0

Job Security

2.0

Company culture

3.0

Promotions/Appraisal

2.0

Work Satisfaction

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