JW Marriott Front Office Executive Interview Questions and Answers

Q1. Salary Expectation while you join
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Q2. Current Experience with any other brand
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Q1. Introduce yourself
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I am a dedicated and experienced Front Office Executive with a strong background in customer service and administrative tasks.
• I have X years of experience in managing front office operations

• Skilled in handling customer inquiries and resolving issues efficiently

• Proficient in using office software and managing appointments

• Strong communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively
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Q2. What have you learnt from previous organization?
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I have learnt effective communication, time management, and problem-solving skills from my previous organization.
• Effective communication with clients and colleagues

• Time management to prioritize tasks and meet deadlines

• Problem-solving skills to handle challenging situations

• Adaptability to different work environments and team dynamics
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Q1. Why do you want to switch the job?
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Q2. Where do you want to see yourself in next 5 years
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Q1. How soon can you join us?
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Q1. Self introduction
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Q2. Why to join sales
Ans. 
Sales offers opportunities for growth, challenges, and financial rewards.
• Opportunity to interact with diverse clients and build relationships

• Challenging environment that requires problem-solving skills

• Potential for high earnings through commissions and bonuses
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Q1. APC/BOB/Upselling
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Q2. Convincing strategy
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Building trust, understanding needs, showcasing value, overcoming objections, closing the deal
• Establish rapport and build trust with the customer

• Listen actively to understand the customer's needs and pain points

• Demonstrate the value of your product or service in addressing their needs

• Address any objections or concerns the customer may have

• Ask for the sale and close the deal effectively
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Q1. Why Sales and Why Radisson Blu
Ans. 
Passionate about sales and attracted to Radisson Blu's reputation for luxury and exceptional customer service.
• I have always been drawn to the fast-paced and dynamic nature of sales, where I can utilize my communication and negotiation skills.

• Radisson Blu's strong reputation for luxury and exceptional customer service aligns with my values and goals in providing top-notch experiences for clients.

• I am excited about the o...read more
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Q2. Why should we hire you
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I have a proven track record of exceeding sales targets and building strong relationships with clients.
• I have consistently met or exceeded sales targets in my previous roles.

• I have a strong ability to build and maintain relationships with clients, leading to repeat business and referrals.

• I am highly motivated and driven to succeed in a competitive sales environment.

• I have excellent communication and negotiation skills,...read more
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Q1. What about you ?
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Q2. Why should be hire me?
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Joint family V/s Nuclear family ?

What is your Strength and weakness ?

Q1. What is your dream?
Ans. 
My dream is to travel the world and experience different cultures.
• Exploring new destinations

• Learning about different traditions

• Trying diverse cuisines

• Meeting people from various backgrounds
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Q1. What means the HR
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Q1. Tell me about myself
Ans. Good morning sir/madam It's my pleasure to introduce myself to you My name is Anandi Singh I'm 21 years old i live in araria bihar i have family of 4 i have completed my bachelor degree in bachelor of arts (hons) in political science from saharsa ignou study center 86009. Along with my degree, Frankfin institute of airhostess training from siliguri. My strength are self motivated and hardworking person and i have stro...read more
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Q2. 1.What is my strength and weakness. 2. Why should you hire me. 3. Reason behind to leaving my last job.
Ans. 1.My Strength-I'm quick learner, I'm a positive thinker, and eager to learn new things. My Weakness-Sometimes i feel shy in front of guests otherwise im very confident person . I concentrate on one thing at a time 2. If you hire me ,it will be great platform to show my skills,whatever goal i set. I insure to complete them. 3. In order enhance my skill set i'm looking for better opportunity.
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Q3. 1. What is my role model? 2. What are my future plans? 3. How did my family support me?
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Q4. 1. My role model my parents, siblings, my institute teacher, friend. 2. I could also become an independent consultant within the hotel management as this is an area which is very much in demand, and it wo...read more
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Q5. About Sallary and
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Q1. Why are you looking for a change?
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Q2. Share details of your previous job.
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Q3. What do you know about Hotel Industry?
Ans. 
The hotel industry involves providing accommodation, food, and other services to travelers and tourists.
• Hotels range from budget to luxury and offer various amenities.

• The industry is highly competitive and constantly evolving.

• Customer service is a top priority in the hotel industry.

• Revenue is generated through room bookings, food and beverage sales, and other services.

• Hotels may also offer event spaces and conference f...read more
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