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HighLevel Customer Service Advisor Interview Questions and Answers
HighLevel Customer Service Advisor Interview Experiences
1 interview found
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your current role
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(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Example: In my previous role at XYZ Company, I consistently received positive feedback fr...
- Q2. Why did you leave your last company?
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for a new challenge
Seeking better work-life balance
(2 Questions)
- Q1. Describe your previous KPI
- Ans.
Handled an average of 50 customer inquiries per day with a 95% resolution rate
Maintained a high level of customer satisfaction by resolving issues efficiently
Met or exceeded daily targets for number of inquiries handled and resolution rate
Utilized effective communication skills to address customer concerns and provide solutions
- Q2. Why do you want to join tech-m?
- Ans.
I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.
I am impressed by tech-m's track record of developing cutting-edge technology solutions.
I am excited about the opportunity to work in a dynamic and fast-paced environment.
I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.
I am eager to contribute my skills and expertise to help
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I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability
- Q2. Why you left previous company
- Q3. Stability issue wat plan in genpact for 2 to 3 years
- Ans.
Genpact offers stability through various initiatives such as career growth opportunities, employee engagement programs, and competitive compensation packages.
Genpact provides career growth opportunities to its employees, allowing them to develop their skills and advance within the company.
The company also has employee engagement programs that promote a positive work environment and foster a sense of community among emp...
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Customer Service Advisor Interview Questions & Answers
Teleperformance
Anonymous
posted on 2 Aug 2022
I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Asked me tell me about your self
- Q2. Why left my last company
Why am interested in bpo?? What is my strength and weekness
I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.
(2 Questions)
- Q1. 1. Tell me about yourself?
- Q2. 2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing, which involves contracting non-core business activities to a third-party provider.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, HR, accounting, and IT services.
BPO providers are typically located in countries with lower labor costs, such as India, the Philippines, and Mexico.
BPO services can be delivered through ...
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I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me how do u recognise Revenue
- Q2. Finance lease vs operating lease
Selected
I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.
About the company and related legal issues
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I applied via Referral and was interviewed in May 2024. There was 1 interview round.
What is share assignment
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(1 Question)
- Q1. Basic sf question
(1 Question)
- Q1. Salary discussion
(1 Question)
- Q1. Java bake end development
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