HDFC Ergo General Insurance Interview Questions, Process, and Tips

Q1. Tell me about youself
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and problem-solving.
• Over 5 years of experience in the BPO industry

• Proficient in handling customer inquiries and resolving issues

• Skilled in using CRM software and other customer service tools

• Excellent communication and interpersonal skills

• Proven ability to meet and exceed targets

• Received multiple awards for outstanding performanc...read more
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Q2. One topic you like most explain briefly
Ans. 
I like to explain the topic of customer satisfaction in BPO.
• Customer satisfaction is crucial in the BPO industry as it directly impacts the success of the business.

• I can explain the importance of understanding customer needs and expectations.

• I can discuss strategies for improving customer satisfaction, such as effective communication and personalized service.

• I can provide examples of how a satisfied customer can lead t...read more
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Those topic you like most and also about hdfc ergo

Q1. Tell me something about self
Ans. 
Experienced business development professional with a proven track record of driving revenue growth through strategic partnerships and client relationships.
• Over 5 years of experience in business development roles

• Strong track record of exceeding sales targets

• Skilled in building and maintaining client relationships

• Proficient in identifying new business opportunities

• Excellent communication and negotiation skills
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Q2. How will be considered in agency channel and how will you built your agent team
Ans. 
In agency channel, agents are considered based on their sales performance, customer service skills, and market knowledge. Building an agent team involves recruiting, training, and motivating agents to achieve sales targets.
• Identify potential agents through networking, referrals, and job postings.

• Conduct interviews and assessments to select agents with relevant experience and skills.

• Provide comprehensive training on pro...read more
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It's a aptitude type of test before offer latter

Q1. Nothing was asked apart from this.
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Q1. Tell me about your experience in sales
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Q2. Sell me anything like pen watch tv laptop.
Ans. 
I would like to sell you a versatile and stylish smartwatch that can also be used as a pen, TV, and laptop.
• This smartwatch has a built-in pen for quick note-taking and doodling.

• It can connect to your TV to stream your favorite shows and movies.

• With its touchscreen display and internet connectivity, it functions as a mini laptop for browsing and productivity tasks.
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Q1. Sql plsql and oracle
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Q1. Sql plsql and oracle
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Q2. Spa plsql and oracle
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Q1. Basic questions and priduct
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Q2. Motor knowlege about insurance
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Q1. Tell me something about your self
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Q2. Previous experience and what your job role
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Q3. Profile and what kind of work to do
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Q4. Salary negotiation and notice period
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Q5. Joining time and complete a
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