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HDFC Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.
To convince a customer, understand their needs, build trust, provide value, and offer solutions.
Listen actively to the customer's needs and concerns
Build trust by being honest and transparent
Provide value by highlighting the benefits of your product or service
Offer solutions that meet the customer's specific needs
Address any objections or concerns the customer may have
Follow up with the customer to ensure satisfaction
What people are saying about HDFC Bank
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 5 interview rounds.
I applied via Naukri.com
I applied via Campus Placement and was interviewed before Mar 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
Communicating with customers requires active listening, clear messaging, and empathy.
Listen actively to understand their needs and concerns
Use clear and concise language to convey information
Show empathy and understanding towards their situation
Provide solutions and options to address their needs
Follow up to ensure satisfaction and build long-term relationships
based on 22 reviews
Rating in categories
Deputy Manager
15.1k
salaries
| ₹2 L/yr - ₹10 L/yr |
Manager
10.2k
salaries
| ₹5 L/yr - ₹14.7 L/yr |
Assistant Manager
9.5k
salaries
| ₹1.7 L/yr - ₹7.3 L/yr |
Senior Manager
6.4k
salaries
| ₹8 L/yr - ₹25 L/yr |
Relationship Manager
6.3k
salaries
| ₹2.4 L/yr - ₹12.5 L/yr |
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