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HDFC Bank Personal Banker Welcome Desk Interview Questions and Answers

Updated 30 Mar 2022

HDFC Bank Personal Banker Welcome Desk Interview Experiences

4 interviews found

Interview Questionnaire 

1 Question

  • Q1. Basic Banking terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the HDFC Bank information and basic banking terms

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About banking , what do i know about banking, what knowledge i have about working in an extremely pressure environment
  • Q2. What is banking , what do i know about it
  • Ans. 

    Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.

    • Banks provide financial services such as loans, credit cards, and savings accounts.

    • They also offer investment services like mutual funds and stocks.

    • Banks make money by charging interest on loans and by investing the money deposited by customers.

    • Banking regulations are put in place to ensure the safety and stabil...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In a private bank they will make you sell products even if you are dying bad mental health, bad management, no work life balance
Personal life is finished

Personal Banker Welcome Desk Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. How can you convince me to buy this product??
asked in HDFC Bank
Q2. What is banking , what do i know about it

Interview Questionnaire 

1 Question

  • Q1. Knowledge on customer service experience and banking process

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How good a negotiator you are?
  • Q2. How can you convince me to buy this product??
  • Ans. 

    I can show you how this product can benefit you and meet your needs.

    • Highlight the features and benefits of the product

    • Explain how it can solve the customer's problem or meet their needs

    • Provide examples of how other customers have benefited from the product

    • Offer a trial or demo to show the product in action

    • Address any concerns or objections the customer may have

  • Answered by AI
  • Q3. How you will handle an irate customer?
  • Q4. Why Banking after Engineering?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember to be confident while bluffing also. That's the job of a Welcome desk. Even interviewer knows that you are bluffing but he can't call you out. You have to do it smoothly.

HDFC Bank interview questions for designations

 Personal Banker

 (77)

 Personal Banker Authoriser

 (12)

 Personal Banker Sales

 (7)

 Personal Banker Operations

 (2)

 Banker

 (2)

 Personal Banker Trainee

 (1)

 Personel Banker

 (2)

 Phone Banker

 (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduction about the background
  • Q2. How will you be useful in the company
  • Q3. Are you comfortable for pan india location
  • Q4. Are you eager to learn
  • Q5. Loyal to the company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Life insurance business
  • Q2. Mutual fund business
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why leave previous job.
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Company restructuring or downsizing

    • Relocation to a new area

  • Answered by AI
  • Q2. Portfolio size
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - Assignment 

Very radiculus very poor

Round 2 - Aptitude Test 

Good easy and nice perfect aptitude

Round 3 - Case Study 

Na na na na nana na na na na

Round 4 - One-on-one 

(2 Questions)

  • Q1. Talking about About myself
  • Q2. How much you give Life insurance for business perspective

Interview Preparation Tips

Interview preparation tips for other job seekers - This is not a banking job. It's a life insurance sales job
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Manager and zonel manager interview
  • Q2. What is location and work
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What Is The Time for interview
  • Q2. What Is The Offer Letter
  • Q3. Conframation Required
  • Q4. Please Share Ditails On Mail..
  • Q5. My Notice Timeing 1 Month
Round 2 - HR 

(2 Questions)

  • Q1. What Is the Job Loacstion
  • Q2. My Experience Is 6 Years..

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Share Advice My Job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Group Discussion 

Discussion on retail liability TPP income Assets products how part of profitability

Round 2 - HR 

(4 Questions)

  • Q1. How to handle big team Productivity staff wise
  • Q2. Marketing activities
  • Q3. Tracking monitoring staff wise data review on every alternate day
  • Q4. Mis discussed with all staff to cover the gaps

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Personal Banker Welcome Desk interview?
HDFC Bank interview process usually has 2 rounds. The most common rounds in the HDFC Bank interview process are Resume Shortlist and One-on-one Round.
How to prepare for HDFC Bank Personal Banker Welcome Desk interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Bank. The most common topics and skills that interviewers at HDFC Bank expect are Sales, Banking, Account Opening, Accounting and CRM.
What are the top questions asked in HDFC Bank Personal Banker Welcome Desk interview?

Some of the top questions asked at the HDFC Bank Personal Banker Welcome Desk interview -

  1. How can you convince me to buy this produc...read more
  2. What is banking , what do i know about...read more
  3. Knowledge on customer service experience and banking proc...read more

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HDFC Bank Personal Banker Welcome Desk Salary
based on 132 salaries
₹2.5 L/yr - ₹5.5 L/yr
9% more than the average Personal Banker Welcome Desk Salary in India
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HDFC Bank Personal Banker Welcome Desk Reviews and Ratings

based on 67 reviews

3.5/5

Rating in categories

4.1

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2.8

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3.0

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3.7

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Promotions

3.0

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