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HDFC Bank

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3.9

based on 38.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HDFC Bank Personal Banker Welcome Desk Interview Questions and Answers

Updated 30 Mar 2022

HDFC Bank Personal Banker Welcome Desk Interview Experiences

4 interviews found

Interview Questionnaire 

1 Question

  • Q1. Basic Banking terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the HDFC Bank information and basic banking terms

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About banking , what do i know about banking, what knowledge i have about working in an extremely pressure environment
  • Q2. What is banking , what do i know about it
  • Ans. 

    Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.

    • Banks provide financial services such as loans, credit cards, and savings accounts.

    • They also offer investment services like mutual funds and stocks.

    • Banks make money by charging interest on loans and by investing the money deposited by customers.

    • Banking regulations are put in place to ensure the safety and stabil...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In a private bank they will make you sell products even if you are dying bad mental health, bad management, no work life balance
Personal life is finished

Personal Banker Welcome Desk Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. How can you convince me to buy this product??
asked in HDFC Bank
Q2. What is banking , what do i know about it

Interview Questionnaire 

1 Question

  • Q1. Knowledge on customer service experience and banking process

What people are saying about HDFC Bank

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a home loan counsellor
3d
Seeking for job
Last 3 years working in the HDFC sales department .. looking for a Job change .
Got a question about HDFC Bank?
Ask anonymously on communities.

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How good a negotiator you are?
  • Q2. How can you convince me to buy this product??
  • Ans. 

    I can show you how this product can benefit you and meet your needs.

    • Highlight the features and benefits of the product

    • Explain how it can solve the customer's problem or meet their needs

    • Provide examples of how other customers have benefited from the product

    • Offer a trial or demo to show the product in action

    • Address any concerns or objections the customer may have

  • Answered by AI
  • Q3. How you will handle an irate customer?
  • Q4. Why Banking after Engineering?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember to be confident while bluffing also. That's the job of a Welcome desk. Even interviewer knows that you are bluffing but he can't call you out. You have to do it smoothly.

HDFC Bank interview questions for designations

 Personal Banker

 (79)

 Personal Banker Authoriser

 (12)

 Personal Banker Sales

 (7)

 Personal Banker Operations

 (2)

 Banker

 (2)

 Personal Banker Trainee

 (1)

 Personel Banker

 (2)

 Phone Banker

 (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduction about the background
  • Q2. How will you be useful in the company
  • Q3. Are you comfortable for pan india location
  • Q4. Are you eager to learn
  • Q5. Loyal to the company

Credit Manager Interview Questions & Answers

ICICI Bank user image saikiran Thotapally

posted on 24 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Do you know about CIBIL
  • Q2. What are the documents required for salaries persona
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(3 Questions)

  • Q1. What were you looking last organisation.
  • Q2. Banking products knowledge
  • Q3. Customer handling, sales Banking products.
Round 2 - Assignment 

Financial related. Banking related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly we should have proper knowledge where we are doing currently working. Product knowledge is must . Communication skills is must. Customer quarry resolve within tat . Focus on Business . Softly behaviour like that stretchable with customers. Thanks
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Manager and zonel manager interview
  • Q2. What is location and work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Group Discussion 

Discussion on retail liability TPP income Assets products how part of profitability

Round 2 - HR 

(4 Questions)

  • Q1. How to handle big team Productivity staff wise
  • Q2. Marketing activities
  • Q3. Tracking monitoring staff wise data review on every alternate day
  • Q4. Mis discussed with all staff to cover the gaps
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is working capital
  • Ans. 

    Working capital is the difference between a company's current assets and current liabilities.

    • Working capital is essential for a company's day-to-day operations.

    • It indicates the company's ability to meet its short-term financial obligations.

    • Formula: Working Capital = Current Assets - Current Liabilities

    • Examples: Cash, accounts receivable, inventory are current assets. Accounts payable, short-term loans are current liabi

  • Answered by AI
  • Q2. What is DSCR Ratio
  • Ans. 

    DSCR Ratio is Debt Service Coverage Ratio, a financial metric used to measure a company's ability to cover its debt obligations.

    • DSCR Ratio is calculated by dividing a company's operating income by its total debt service payments.

    • A DSCR Ratio of 1 or higher indicates that a company is generating enough income to cover its debt payments.

    • Lenders typically look for a DSCR Ratio of 1.25 or higher when evaluating a company's

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Personal Banker Welcome Desk interview?
HDFC Bank interview process usually has 2 rounds. The most common rounds in the HDFC Bank interview process are Resume Shortlist and One-on-one Round.
How to prepare for HDFC Bank Personal Banker Welcome Desk interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Bank. The most common topics and skills that interviewers at HDFC Bank expect are Sales, Banking, Account Opening, Accounting and CRM.
What are the top questions asked in HDFC Bank Personal Banker Welcome Desk interview?

Some of the top questions asked at the HDFC Bank Personal Banker Welcome Desk interview -

  1. How can you convince me to buy this produc...read more
  2. What is banking , what do i know about...read more
  3. Knowledge on customer service experience and banking proc...read more

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HDFC Bank Personal Banker Welcome Desk Salary
based on 182 salaries
₹1.8 L/yr - ₹5 L/yr
6% more than the average Personal Banker Welcome Desk Salary in India
View more details

HDFC Bank Personal Banker Welcome Desk Reviews and Ratings

based on 68 reviews

3.5/5

Rating in categories

4.1

Skill development

2.8

Work-life balance

3.0

Salary

3.7

Job security

3.2

Company culture

3.4

Promotions

3.0

Work satisfaction

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