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HDB Financial Services

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4.0

based on 19.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HDB Financial Services Senior Customer Service Executive Interview Questions and Answers

Updated 12 Sep 2022

HDB Financial Services Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR 

(1 Question)

  • Q1. HR asking my introduction aur my work experience
    • Add your answer
Round 3 - Maneger 

(1 Question)

  • Q1. Work experience aur ,moak call
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Listening carefull and than given answer

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Interview Tips & Stories
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an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Manoj Nerellla

posted on 5 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Am Sir Asking about my past experience
    • Add your answer
  • Q2. Am Sir Asking about my education qualification details
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. About my self and education background
    • Add your answer
  • Q2. About my address and location
    • Add your answer

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Senior Customer Service Executive interview:
  • Marketing Management
Interview preparation tips for other job seekers - Evening is going good

Senior Customer Service Executive Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 2 Feb 2022

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. Salary deteils
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Only marketimg and soft skills

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 9 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Instahyre and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Family introduction
    • Add your answer
  • Q3. Family backround
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Family backround
    • Add your answer
  • Q2. Muthoot introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work

Senior Customer Service Executive Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 20 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. TM asked mevabout further buisness plan and achieving targets of sales and cross selling products.
  • Ans. I replied him as per my previous experience and strength
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - IIFL is very good company but mostly branch's have leck of knowledge staff.

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 7 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General knowledge question

Round 2 - Technical 

(4 Questions)

  • Q1. How to handle your position
    • Add your answer
  • Q2. Already experience in other company
    • Add your answer
  • Q3. Team leadship quality
  • Ans. 

    Team leadership quality is essential for guiding and motivating team members towards achieving common goals.

    • Effective communication skills to clearly convey expectations and provide feedback

    • Ability to delegate tasks and empower team members to take ownership

    • Strong decision-making skills to resolve conflicts and make tough choices

    • Lead by example and inspire team members through actions

    • Foster a positive team culture and ...

    • Answered by AI
    Add your answer
  • Q4. Yes I have already experience in esaf small finance bank
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Join our muthoot fin crop

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 5 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Good service in the sector
    • Add your answer
  • Q2. Customer service is most important
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. All technical work is done
    • Add your answer
  • Q2. Technical issue is solved
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job in the sector

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 8 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Related to company and products

Round 2 - Assignment 

On behalf of experience

Round 3 - HR 

(3 Questions)

  • Q1. Products and market knowlegde
    • Add your answer
  • Q2. Documents verification
    • Add your answer
  • Q3. About Sales knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company for learning

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 21 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Group Discussion 

Family background, ambition & what I can do for this company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall Not a bad place for work

Senior Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 19 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you choosing this perticular company? there has many options left behind
  • Ans. 

    I chose this company for its strong reputation, growth opportunities, and alignment with my values.

    • Strong reputation in the industry

    • Opportunities for growth and advancement

    • Alignment with my values and work ethic

    • Answered by AI
    Add your answer
  • Q2. Convince that you are in need of this job right now.
    • Add your answer
More about working at HDB Financial Services
golden leaf award

#1 Best Mega Financial Services Company - 2022

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#1 Best Mega Financial Services Company - 2021

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HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Senior Customer Service Executive interview?
HDB Financial Services interview process usually has 3 rounds. The most common rounds in the HDB Financial Services interview process are Resume Shortlist and HR.

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HDB Financial Services Senior Customer Service Executive Salary
based on 13 salaries
₹1.5 L/yr - ₹5 L/yr
19% less than the average Senior Customer Service Executive Salary in India
View more details

HDB Financial Services Senior Customer Service Executive Reviews and Ratings

based on 9 reviews

3.6/5

Rating in categories

3.2

Skill development

4.5

Work-life balance

2.9

Salary

4.0

Job security

4.2

Company culture

2.9

Promotions

2.3

Work satisfaction

Explore 9 Reviews and Ratings
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