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HCLTech Incident Manager Interview Questions and Answers

Updated 31 Oct 2023

HCLTech Incident Manager Interview Experiences

4 interviews found

Incident Manager Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy to solve all the questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. Some basic questions related current technology and computer related questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Beleive in yourself and prepare well.

Incident Manager Interview Questions & Answers

user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Cloud based questions
    • Add your answer
  • Q2. Azure cloud google acloud
    • Add your answer
  • Q3. Models of cloud
  • Ans. 

    Models of cloud refer to different types of cloud computing services and deployment models.

    • Public cloud: Services are delivered over the internet and shared across multiple organizations (e.g. AWS, Azure)

    • Private cloud: Services are maintained on a private network and dedicated to a single organization (e.g. VMware, OpenStack)

    • Hybrid cloud: Combination of public and private cloud services to meet specific business needs ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for HCLTech Incident Manager interview:
  • situation based
  • Incident management
Interview preparation tips for other job seekers - all interviews are mostly same

Skills evaluated in this interview

Incident Manager Interview Questions Asked at Other Companies

asked in Wipro
Q1. What is the difference between impact and urgency?
View answers (2)
asked in Bank of America
Q2. What are Emergency Change and Urgent Change What is known error W ... read more
View answer (1)
asked in Wipro
Q3. What is a lifecycle of an incident?
View answers (2)
asked in Wipro
Q4. What is defined as severity and priority?
View answer (1)
asked in Capita
Q5. What is fcr how many incidents you handled
View answer (1)
View All

Incident Manager Interview Questions & Answers

user image Anonymous

posted on 21 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. General questions on ITSM
    • Add your answer
  • Q2. General questions on Service Desk
    • Add your answer
  • Q3. General questions on Infrastructure
    • Add your answer

Incident Manager Interview Questions & Answers

user image Anonymous

posted on 12 Oct 2020

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Life cycle of an incident, few are situation based basically to see your escslation nature & self managing prob without any supervision to own the cust incident like it's your own issue and how you are exp...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & confident
Sit straight up
Don't lose eye contact
Be loud & clear
Listen carefully let recruiter complete then ans.
Do not appear with thinking I must get this job. Feel like you it's the way this is..if they like you &/confidance while speaking they would hire you only there wouldn't have any other choice.

HCLTech interview questions for designations

 Critical Incident Manager

 (3)

 Incident Problem Manager

 (2)

 Incident Management Analyst

 (2)

 Manager

 (6)

 Project Manager

 (32)

 Associate Manager

 (23)

 Deputy Manager

 (15)

 Senior Manager

 (7)

What people are saying about HCLTech

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anavidwatcher
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works at
HCLTech
The ever leading topic of notice period
I am working currently as a team lead for hcl and since idiotically I didn't switch any companies from start 2019 till now, I have a measly ctc of 4.3 lpa. I got an offer accepting 8lpa , but they are demanding to join in 15 days. And hcltech, being the company it is, is having 90 days notice period, negotiable to 60 days only. Initial negotiation with my current manager and the new company hr didn't go over that well, I am in a bind now. Any suggestions?
Got a question about HCLTech?
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Interview questions from similar companies

Incident Manager Interview Questions & Answers

TCS user image Anonymous

posted on 4 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is urgency & priority?
    • Add your answer
  • Q2. What is the ITIL life cycle?
    • Add your answer
  • Q3. What is incident lifecycle?
    • Add your answer
  • Q4. Describe ITIL process?
    • Add your answer
  • Q5. When problem needs to be raised?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good overall experience

Incident Manager Interview Questions & Answers

IBM user image Anonymous

posted on 20 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Go through your profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Incident Manager Interview Questions & Answers

Wipro user image Anonymous

posted on 22 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Communication Test Aptitude Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Question related to me and education background to check communication & confidence
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Related to salary and my expected salary
    • Add your answer

Incident Manager Interview Questions & Answers

HCL Group user image Anonymous

posted on 31 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell be about your workflow
    • Add your answer
  • Q2. Recent incident handled
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why you want to change job
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared well before interview. Technical & Manager questions too

Incident Manager Interview Questions & Answers

Accenture user image Anonymous

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

I have no information available; it has been a long time since.

Round 2 - HR 

(2 Questions)

  • Q1. Are flexible to work in rotational shift
    • Add your answer
  • Q2. Are you ok to relocate
    • Add your answer

Incident Manager Interview Questions & Answers

Cognizant user image Anonymous

posted on 2 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Sections include Verbal and Quant

Round 3 - Group Discussion 

Need to speak about a general topics like in favour of the topic or vice versa

Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Tell about yourself in a chronological order and the skills, hobbies you have in your day to day life
    • Answered Anonymously
    Add your answer
  • Q2. What are the general computer skills you have?
  • Ans. General in the sense they particularly asked for IP address and networking
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic and answer questions quite and composed manner
More about working at HCLTech
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HCLTech Interview FAQs

How many rounds are there in HCLTech Incident Manager interview?
HCLTech interview process usually has 2-3 rounds. The most common rounds in the HCLTech interview process are Resume Shortlist, One-on-one Round and Aptitude Test.
How to prepare for HCLTech Incident Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Incident management, ITIL Certified, ITIL, Problem Management and ITIL process.
What are the top questions asked in HCLTech Incident Manager interview?

Some of the top questions asked at the HCLTech Incident Manager interview -

  1. models of cl...read more
  2. Some basic questions related current technology and computer related questio...read more
  3. General questions on I...read more

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Interview Questions for Popular Designations

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HCLTech Incident Manager Salary
based on 216 salaries
₹2.4 L/yr - ₹12.3 L/yr
At par with the average Incident Manager Salary in India
View more details

HCLTech Incident Manager Reviews and Ratings

based on 22 reviews

3.3/5

Rating in categories

2.9

Skill development

3.1

Work-life balance

2.8

Salary

3.8

Job security

3.2

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 22 Reviews and Ratings
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