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HCLTech Incident Manager Interview Questions and Answers
HCLTech Incident Manager Interview Experiences
4 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Cloud based questions
- Q2. Azure cloud google acloud
- Q3. Models of cloud
- Ans.
Models of cloud refer to different types of cloud computing services and deployment models.
Public cloud: Services are delivered over the internet and shared across multiple organizations (e.g. AWS, Azure)
Private cloud: Services are maintained on a private network and dedicated to a single organization (e.g. VMware, OpenStack)
Hybrid cloud: Combination of public and private cloud services to meet specific business needs ...
Interview Preparation Tips
- situation based
- Incident management
Skills evaluated in this interview
Selected
I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. General questions on ITSM
- Q2. General questions on Service Desk
- Q3. General questions on Infrastructure
Selected
I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
Easy to solve all the questions.
(1 Question)
- Q1. Some basic questions related current technology and computer related questions.
Interview Preparation Tips
I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Life cycle of an incident, few are situation based basically to see your escslation nature & self managing prob without any supervision to own the cust incident like it's your own issue and how you are exp...
Interview Preparation Tips
Sit straight up
Don't lose eye contact
Be loud & clear
Listen carefully let recruiter complete then ans.
Do not appear with thinking I must get this job. Feel like you it's the way this is..if they like you &/confidance while speaking they would hire you only there wouldn't have any other choice.
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Interview questions from similar companies
I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.
(5 Questions)
- Q1. What is urgency & priority?
- Q2. What is the ITIL life cycle?
- Q3. What is incident lifecycle?
- Q4. Describe ITIL process?
- Q5. When problem needs to be raised?
Interview Preparation Tips
Prasad Nalawade
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced Incident Manager with a background in IT operations and problem resolution.
Over 5 years of experience in managing and resolving incidents in a fast-paced environment
Skilled in coordinating cross-functional teams to quickly address and resolve issues
Proficient in incident response protocols and ITIL best practices
Strong communication and leadership skills
Certified in ITIL Foundation and Incident Management
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Go through your profile
Interview Preparation Tips
Communication Test Aptitude Test
(1 Question)
- Q1. Question related to me and education background to check communication & confidence
(1 Question)
- Q1. Related to salary and my expected salary
(2 Questions)
- Q1. Tell be about your workflow
- Q2. Recent incident handled
(1 Question)
- Q1. Why you want to change job
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.
I have no information available; it has been a long time since.
(2 Questions)
- Q1. Are flexible to work in rotational shift
- Q2. Are you ok to relocate
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HCLTech Incident Manager Interview Process
based on 6 interviews
1 Interview rounds
- Resume Shortlist Round
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HCLTech Incident Manager Reviews and Ratings
based on 23 reviews
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