Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Cognizant Team. If you also belong to the team, you can get access from here

Cognizant Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 47.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Cognizant Incident Manager Interview Questions and Answers

Updated 2 Feb 2023

Cognizant Incident Manager Interview Experiences

1 interview found

Incident Manager Interview Questions & Answers

user image Anonymous

posted on 2 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sections include Verbal and Quant

Round 3 - Group Discussion 

Need to speak about a general topics like in favour of the topic or vice versa

Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Tell about yourself in a chronological order and the skills, hobbies you have in your day to day life
    • Answered Anonymously
    Add your answer
  • Q2. What are the general computer skills you have?
  • Ans. General in the sense they particularly asked for IP address and networking
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic and answer questions quite and composed manner

Incident Manager Jobs at Cognizant

View all

Interview questions from similar companies

Incident Manager Interview Questions & Answers

TCS user image swathi 88

posted on 25 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Simple questions related to ITIL basics of IM
    • Add your answer
  • Q2. What is Incident Management
  • Ans. 

    Incident Management is the process of identifying, analyzing, and resolving incidents to minimize their impact on business operations.

    • Incident Management involves responding to incidents in a timely manner to restore normal service operation.

    • It includes documenting incidents, analyzing root causes, and implementing preventive measures.

    • Examples of incidents include system outages, security breaches, and data loss.

    • The go...

    • Answered by AI
    Add your answer
  • Q3. What is Change management
  • Ans. 

    Change management is the process of managing changes to a system or organization in a controlled and systematic manner.

    • Involves planning, implementing, and controlling changes to ensure minimal disruption

    • Focuses on communication, training, and stakeholder engagement

    • Utilizes tools like change control boards and change logs

    • Examples include software updates, organizational restructuring, and process improvements

    • Answered by AI
    Add your answer
  • Q4. Itil structure defines?
  • Ans. 

    ITIL structure defines the best practices for IT service management.

    • ITIL stands for Information Technology Infrastructure Library

    • It provides a framework for IT service management

    • It includes processes such as Incident Management, Problem Management, Change Management, etc.

    • Helps organizations align IT services with business needs

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Incident Manager Interview Questions & Answers

IBM user image Anonymous

posted on 20 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Go through your profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Incident Manager Interview Questions & Answers

Wipro user image Anonymous

posted on 22 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Communication Test Aptitude Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Question related to me and education background to check communication & confidence
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Related to salary and my expected salary
    • Add your answer

Incident Manager Interview Questions & Answers

HCLTech user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Cloud based questions
    • Add your answer
  • Q2. Azure cloud google acloud
    • Add your answer
  • Q3. Models of cloud
  • Ans. 

    Models of cloud refer to different types of cloud computing services and deployment models.

    • Public cloud: Services are delivered over the internet and shared across multiple organizations (e.g. AWS, Azure)

    • Private cloud: Services are maintained on a private network and dedicated to a single organization (e.g. VMware, OpenStack)

    • Hybrid cloud: Combination of public and private cloud services to meet specific business needs ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for HCLTech Incident Manager interview:
  • situation based
  • Incident management
Interview preparation tips for other job seekers - all interviews are mostly same

Skills evaluated in this interview

Incident Manager Interview Questions & Answers

HCL Group user image Anonymous

posted on 31 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell be about your workflow
    • Add your answer
  • Q2. Recent incident handled
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why you want to change job
    • View 1 more amswer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared well before interview. Technical & Manager questions too

Incident Manager Interview Questions & Answers

Atos Global IT Solutions And Services user image Anonymous

posted on 25 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Experience, resume questions, work type explanations, area of interest
    • Add your answer
  • Q2. Personal info, hobby
    • Add your answer
  • Q3. Tools which have hands on experience
  • Ans. 

    Some tools I have hands-on experience with include ServiceNow, JIRA, and Remedy.

    • ServiceNow

    • JIRA

    • Remedy

    • Answered by AI
    Add your answer
  • Q4. NA no more questions
    • Add your answer
  • Q5. Nothing all 🆗 in interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and comfortable

Incident Manager Interview Questions & Answers

Atos user image Anonymous

posted on 18 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. What Incident/SLA/OLA/KPI/CSF
  • Ans. 

    Incident/SLA/OLA/KPI/CSF are key performance indicators used to measure and manage the performance of incident management processes.

    • Incidents are unplanned interruptions or reductions in quality of IT services.

    • SLAs (Service Level Agreements) define the level of service expected by the customer.

    • OLAs (Operational Level Agreements) define the responsibilities of internal support teams.

    • KPIs (Key Performance Indicators) mea...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Incident Manager Interview Questions & Answers

TCS user image Hyma Chowdary Lekkalapudi

posted on 12 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about ur role
    • Add your answer
  • Q2. What are kind of tools you use in ur project
  • Ans. 

    I use a variety of tools in my project including incident management software, communication tools, monitoring tools, and collaboration platforms.

    • Incident management software (e.g. ServiceNow, Jira Service Desk)

    • Communication tools (e.g. Slack, Microsoft Teams)

    • Monitoring tools (e.g. Nagios, SolarWinds)

    • Collaboration platforms (e.g. Confluence, SharePoint)

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared fully

Skills evaluated in this interview

Incident Manager Interview Questions & Answers

IBM user image Nikhil Prasannan

posted on 25 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Checked the communication skills
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Tell us something about yourself
    • Add your answer
More about working at Cognizant
golden leaf award

#19 Best Mega Company - 2022

golden leaf award

Cognizant Interview FAQs

How many rounds are there in Cognizant Incident Manager interview?
Cognizant interview process usually has 4 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist, Aptitude Test and Group Discussion.
How to prepare for Cognizant Incident Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Incident management, Change Management, Problem Management, ITIL and Incident Management.

Tell us how to improve this page.

Cognizant Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Cognizant interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Incident Manager Interview Questions from Similar Companies

TCS Incident Manager Interview Questions
3.7
 • 7 Interviews
Wipro Incident Manager Interview Questions
3.7
 • 6 Interviews
HCLTech Incident Manager Interview Questions
3.6
 • 4 Interviews
IBM Incident Manager Interview Questions
4.1
 • 2 Interviews
HCL Group Incident Manager Interview Questions
3.7
 • 1 Interview
Atos Incident Manager Interview Questions
3.8
 • 1 Interview
Atos Global IT Solutions And Services Incident Manager Interview Questions
4.0
 • 1 Interview
View all

Fast track your campus placements

National Institute of Technology (NIT), Warangal Placement Questions
33 Interviews
SRM university (SRMU) Placement Questions
21 Interviews
Lovely Professional University (LPU) Placement Questions
16 Interviews
Vellore Institute of Technology (VIT) Placement Questions
11 Interviews
KIIT University, Bhuvaneshwar Placement Questions
9 Interviews
Indian Institute of Technology (IIT), Chennai Placement Questions
9 Interviews
P.S.N.A College of Engineering and Technology, Dindigul Placement Questions
7 Interviews
View all
Cognizant Incident Manager Salary
based on 103 salaries
₹4 L/yr - ₹15.2 L/yr
21% more than the average Incident Manager Salary in India
View more details

Cognizant Incident Manager Reviews and Ratings

based on 7 reviews

4.0/5

Rating in categories

4.0

Skill development

3.8

Work-Life balance

3.8

Salary & Benefits

3.7

Job Security

4.2

Company culture

3.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 7 Reviews and Ratings
Incident Manager Jobs at Cognizant
Major Incident Management

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Explore more jobs
Cognizant Salaries in India
Associate
72.5k salaries
unlock blur

₹5.1 L/yr - ₹15.9 L/yr

Programmer Analyst
54k salaries
unlock blur

₹2.4 L/yr - ₹8 L/yr

Senior Associate
48.2k salaries
unlock blur

₹8.9 L/yr - ₹27 L/yr

Senior Processing Executive
28.4k salaries
unlock blur

₹1.8 L/yr - ₹9 L/yr

Technical Lead
17.5k salaries
unlock blur

₹5.8 L/yr - ₹24 L/yr

Explore more salaries
Compare Cognizant with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

Accenture

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview