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Cognizant Incident Manager Interview Questions and Answers

Updated 17 Jan 2025

Cognizant Incident Manager Interview Experiences

2 interviews found

Incident Manager Interview Questions & Answers

user image Prasad Nalawade

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Incident Manager with a background in IT operations and problem resolution.

    • Over 5 years of experience in managing and resolving incidents in a fast-paced environment

    • Skilled in coordinating cross-functional teams to quickly address and resolve issues

    • Proficient in incident response protocols and ITIL best practices

    • Strong communication and leadership skills

    • Certified in ITIL Foundation and Incident Management

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sections include Verbal and Quant

Round 3 - Group Discussion 

Need to speak about a general topics like in favour of the topic or vice versa

Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Tell about yourself in a chronological order and the skills, hobbies you have in your day to day life
  • Answered Anonymously
  • Q2. What are the general computer skills you have?
  • Ans. General in the sense they particularly asked for IP address and networking
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic and answer questions quite and composed manner

Incident Manager Interview Questions Asked at Other Companies

asked in Wipro
Q1. What is the difference between impact and urgency?
Q2. What are Emergency Change and Urgent Change What is known error W ... read more
asked in Wipro
Q3. What is a lifecycle of an incident?
asked in Wipro
Q4. What is defined as severity and priority?
asked in Capita
Q5. What is fcr how many incidents you handled

Interview questions from similar companies

I appeared for an interview before Jul 2016.

Interview Questionnaire 

2 Questions

  • Q1. All technical questions
  • Q2. Ssalary Negotiation, they will draw you down, from your expectation as uusally it happens

Interview Preparation Tips

Round: Resume Shortlist
Experience: They will keep you waiting , I was almost last.
Tips: just wait at reception

Round: Technical Interview
Experience: 3 people interviewed. One was manager, and other were Tech leads. They don't know anything they just show attitude.
Tips: Just be cool

Round: HR Interview
Experience: Formal questions will be asked, why you want to leave your current job, etc etc
Tips: Just stick to you ground

Skills: Technical Questions

I applied via Naukri.com and was interviewed in Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical only

Interview Preparation Tips

Interview preparation tips for other job seekers - Ibm provides basic aptitude online test which is quite easy then they will shortlist you and arrange f2f or telephonic interview based on ur skill sets and interviews questions are depends on ur overall experience.
My skills are sql server dev and msbi dev, so all technical questions were based on this skills and in first question only they will judge how good u are in said technology.

So be honest and original and tell whatever you know and you dont know

I applied via Approached by Company and was interviewed in Dec 2018. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Asked some keywords as per JD and asked for relevant experience. HR round at this time, I don't see any rejection.
  • Q2. As per my experience, all those covered were asked. They will ask to come to thier premises and then a telephonic interview happens, funny though. The relevant people from that practice will call and check...
  • Q3. Asked about risk management
  • Q4. What is SOX Compliance
  • Ans. 

    SOX Compliance is a set of regulations that public companies must follow to ensure accurate financial reporting.

    • SOX stands for Sarbanes-Oxley Act

    • It was enacted in 2002 after accounting scandals at Enron and WorldCom

    • It requires companies to establish and maintain internal controls over financial reporting

    • It also mandates regular audits and certifications of financial statements

    • Non-compliance can result in fines, legal a

  • Answered by AI
  • Q5. What is PCI DSS
  • Ans. 

    PCI DSS stands for Payment Card Industry Data Security Standard.

    • It is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

    • It was created by major credit card companies such as Visa, Mastercard, American Express, Discover, and JCB International.

    • It includes requirements for network security, data protection, access...

  • Answered by AI
  • Q6. What's ISO 27K
  • Ans. 

    ISO 27K is a set of standards for information security management systems.

    • ISO 27K provides guidelines for managing and protecting sensitive information.

    • It includes controls for risk management, access control, and incident management.

    • ISO 27K certification is often required for companies handling sensitive data.

    • Examples of ISO 27K standards include ISO 27001 and ISO 27002.

  • Answered by AI
  • Q7. How will you perform risk assessment for an application.
  • Ans. 

    Risk assessment for an application involves identifying potential threats and vulnerabilities and evaluating their impact.

    • Identify potential threats and vulnerabilities

    • Evaluate the impact of each threat or vulnerability

    • Determine the likelihood of each threat or vulnerability occurring

    • Prioritize risks based on their impact and likelihood

    • Develop a plan to mitigate or manage each risk

  • Answered by AI

Interview Preparation Tips

General Tips: Once you are in for technical round, you have to go to the premises and attend the call comes to your mobile.
The relevant skill will be tested technically.
You should be able to demonstrate your experience with relevant to the JD given to you.they dig more about Ur experience.
Skills: Communication
Duration: 1-4 weeks

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Nov 2017. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. This round has basic questions. Since my technology is Tibco BW. I was asked basic concepts and some scenario based questions. The interviewer was soft spoken and my interview took around 45 minutes.Exampl...
  • Q2. 2) Given a scenario, that you have to create an http service which sends a data from database which is large, how can we achieve that.. ? Can we send it in chunks, if yes how ?
  • Ans. 

    We can achieve this by sending the data in chunks using pagination.

    • Implement pagination to limit the amount of data sent per request.

    • Use a cursor-based pagination approach to efficiently retrieve large amounts of data.

    • Consider compressing the data to reduce the size of each chunk.

    • Use HTTP range requests to retrieve specific chunks of data.

  • Answered by AI
  • Q3. 3) how to achieve load balance and fault tolerance while deploying an application ?
  • Ans. 

    To achieve load balance and fault tolerance while deploying an application, we can use techniques like load balancing, clustering, and redundancy.

    • Implement load balancing to distribute incoming traffic across multiple servers.

    • Use clustering to group multiple servers together to work as a single unit.

    • Ensure redundancy by having multiple instances of critical components to handle failures.

    • Implement fault-tolerant mechani...

  • Answered by AI
  • Q4. 4) Difference between shared and job shared variable ?
  • Ans. 

    Shared variables are accessible by all tasks in a process, while job shared variables are only accessible by tasks in a specific job.

    • Shared variables are used to share data between tasks in a process.

    • Job shared variables are used to share data between tasks in a specific job.

    • Shared variables can cause race conditions and should be used with caution.

    • Job shared variables are useful for passing data between tasks in a job

  • Answered by AI
  • Q5. 5) what all db activities can be part of transaction group ?
  • Ans. 

    DB activities that can be part of a transaction group

    • Insertion of data into a table

    • Updating data in a table

    • Deletion of data from a table

    • Creating or dropping a table

    • Altering the structure of a table

    • Executing stored procedures

    • Executing functions

    • Executing triggers

  • Answered by AI
  • Q6. This is majorly your salary discussion

Interview Preparation Tips

General Tips: You have to be patient and calm. If you do not know anything say you do not know.
Mostly you are through once your technical round is clear.
Skills: tibco
Duration: 1-3 Months

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. About Technical subjects
  • Q2. Technology subjects
Round 2 - Group Discussion 

Subject

Round 3 - HR 

(8 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your strengths and weaknesses?
  • Q3. What is your family background?
  • Q4. What are your salary expectations?
  • Q5. Share details of your previous job.
  • Q6. Why should we hire you?
  • Q7. Why are you looking for a change?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Having Technical support roles

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was interviewed related to infrastructure migration from on premise environment to cloud service models. More on UNIX to Linux migrations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewers were polite and had good understanding about Thier requirement . They were more stuck on different approaches that can be adopted for migration process and were concerned on the challanges faced during migrations.

Interview Questionnaire 

1 Question

  • Q1. Interviewer asked about DevOps tools and AKS deployment approach.

Interview Preparation Tips

Interview preparation tips for other job seekers - One would need to prepare Azure release approach and AKS ACR and Docker.

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQL backups, replication, clustering and AlwaysOn and performance optimization.
  • Ans. Should have knowledge of core DBA job and responsibilities.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and should have grip on backup, restoration, replication, Clustering and Azure. The company uses latest technologies so be up-to-date in current technology.

Cognizant Interview FAQs

How many rounds are there in Cognizant Incident Manager interview?
Cognizant interview process usually has 2-3 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist, Aptitude Test and Group Discussion.
How to prepare for Cognizant Incident Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Incident management, Change Management, ITIL, Problem Management and Incident Management.

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Cognizant Incident Manager Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Incident Manager Interview Questions from Similar Companies

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Cognizant Incident Manager Salary
based on 98 salaries
₹3.5 L/yr - ₹14.3 L/yr
12% more than the average Incident Manager Salary in India
View more details

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based on 8 reviews

4.4/5

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4.4

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3.9

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3.9

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4.5

Company culture

3.0

Promotions

4.0

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