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HCL Group Customer Service Executive Interview Questions and Answers

Updated 15 Sep 2024

1 interview found

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Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yoursel

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

3 Interview Rounds

1

Case Study Round

Resume details name, education,

2

Group Discussion Round

A problem discussion with any member

3

One-on-one Round (4 Questions)

  • Q1. What is customer service
  • Q2. What is customer support
  • Q3. Different between customer support and customer service
  • Q4. How increase customer service

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:
  • customer support
Interview preparation tips for other job seekers - They are making honest work .
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jul 2024.

2 Interview Rounds

1

Versant Round (2 Questions)

  • Q1. Paragraph reading
  • Q2. Repeat the words
2

One-on-one Round (2 Questions)

  • Q1. About yourself and your work experience.
  • Q2. Why you want to work in Accenture.
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. Talk about any topic for 5 minutes
  • Q3. Why did you choose our company
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Jiouojpopoipip jkkk kklo kkj;l klk;k l;k;
  • Q2. Hiljpop kll jklj;l mlml nkl ljlk
Interview experience
4
Good
Difficulty level
Moderate
Duration
-
Result
-

2 Interview Rounds

1

Screening Round (1 Question)

  • Q1. Versant test for screening round
2

Technical Round (1 Question)

  • Q1. Operational Round
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2024.

3 Interview Rounds

1

Coding Test Round

Typing test which was very easy

2

Aptitude Test Round

General English reading test which was good

3

Group Discussion Round

Conversation test which was a bit hard

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
Selected Selected

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Aptitude Test Round

Good easy questions are asked we can clear easily

2

HR Round (1 Question)

  • Q1. Only about our experience and ctc
3

One-on-one Round (1 Question)

  • Q1. Related to previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

HCL Group Interview FAQs

How many rounds are there in HCL Group Customer Service Executive interview?
HCL Group interview process usually has 1 rounds. The most common rounds in the HCL Group interview process are HR.

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HCL Group Customer Service Executive Salary
based on 40 salaries
₹1.1 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details

HCL Group Customer Service Executive Reviews and Ratings

based on 14 reviews

1.4/5

Rating in categories

2.3

Skill development

2.3

Work-Life balance

1.3

Salary & Benefits

4.9

Job Security

1.4

Company culture

1.3

Promotions/Appraisal

1.4

Work Satisfaction

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