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Groupon Customer Service Executive Interview Questions and Answers for Experienced
Groupon Customer Service Executive Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test with typing.
(2 Questions)
- Q1. Why you want to work with Groupon?
- Q2. Last role where you face challenges?
Interview questions from similar companies
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
- Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.
Ethics real life topic discuss
About My Life What's going on in my life and who?
(3 Questions)
- Q1. You are currently a student and why do you want a job?
- Ans. I am a student and have some need. If something is personal, then because of the reason I want a job and not to depend on career and parents.
- Q2. Why do you want to join this company?
- Ans. I don't have any option. I have tried many companies, I have applied at many places, so I am applying here too. Who knows, I may get a positive response?
- Q3. What did you do in your education?
- Ans. In my education I have a B.A degree and am currently undergoing master running.
Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?
Interview Preparation Tips
- Creativity
- Beuty
- Computer Skills
- Editing
- Vlog
- knowledge fusion
- Product Management
- Customer Service
- Hoby
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Need good company to work i will give 100%
- Q2. Best companies to work
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
- Q3. Tell me about your experince
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Are you comfortable talking to customers on chat?
- Q2. Are you fluent in English?
- Q3. Are you comfortable with night shift as well?
- Q4. Can you communicate both in English and Hindi?
- Ans.
Yes, I can communicate in both English and Hindi.
I am fluent in both English and Hindi.
I can effectively communicate with customers in both languages.
I have experience in handling customer queries and resolving issues in English and Hindi.
I can switch between languages based on the customer's preference.
Being bilingual allows me to provide better customer service and understand their needs.
- Q5. How good are you at learning and coming up with new solutions?
- Q6. Do you know a good amount about ordering food and stuff online?
- Ans.
Yes, I have a good amount of knowledge about ordering food and other items online.
I am familiar with various online food delivery platforms like Uber Eats, DoorDash, and Grubhub.
I know how to browse menus, select items, and customize orders.
I am aware of the payment options available for online food orders.
I understand the process of tracking orders and resolving any issues that may arise.
I can provide assistance in us...
- Q7. How exactly will you go about managing a frustrated/angry/stubborn customer?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Why Customer service?
- Ans.
Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.
I enjoy interacting with people and solving their problems.
Customer service allows me to use my communication and problem-solving skills.
I find fulfillment in providing excellent service and exceeding customer expectations.
Building strong relationships with customers leads to loyalty and repeat busine...
Interview Preparation Tips
I applied via Job Portal
Interview Preparation Tips
- Customer Service
- non voice
- voice
I applied via Job Portal
Interview Preparation Tips
- Customer Service
- non voice
- voice
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.
Some general queries, mathematical and analyticals. multiple choice. 15mins
(1 Question)
- Q1. Typing speed should be atleast 25wpm
(1 Question)
- Q1. Usual previous job questions and how long you can stay
Interview Preparation Tips
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Groupon Customer Service Executive Interview Process for Experienced
based on 1 interview
Interview experience
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