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GlobeGround India Passenger Service Agent Interview Questions and Answers

Updated 2 Sep 2022

GlobeGround India Passenger Service Agent Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Social media is good or bad

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and customer-oriented individual with a strong background in customer service and communication skills.

    • I have worked in the customer service industry for 5 years, where I gained experience in handling customer inquiries and resolving issues.

    • I am fluent in multiple languages, including English, Spanish, and French, which allows me to effectively communicate with a diverse range of passengers.

    • I am...

  • Answered by AI
  • Q2. Why we should hire you
  • Ans. 

    I am the ideal candidate for the Passenger Service Agent position because of my strong customer service skills, attention to detail, and ability to handle stressful situations.

    • I have extensive experience in customer service, having worked in the hospitality industry for 5 years.

    • I am highly organized and pay close attention to detail, ensuring that all passenger needs are met and all necessary paperwork is completed acc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have smile on your face.

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Somany questions was asked

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be good at english and your communication skill should be good in english and hindi as well ..

Passenger Service Agent Interview Questions Asked at Other Companies

Q1. If the passenger becomes very angry then how will you handle the ... read more
asked in PSA India
Q2. What about psa and psa full form

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

  • Answered by AI
  • Q3. Why indigo?

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why indigo? Tell me about indigo.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good . It's basically 2 rounds. Both are HR rounds.

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. If u need to ask me a question?
  • Q3. Yes sir..... When i need to join..

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you describe the profile of your previous company and your role there?
  • Ans. 

    I worked at a fast-paced retail company as a Customer Service Associate.

    • Assisted customers with product inquiries and issues

    • Processed returns and exchanges

    • Handled customer complaints and resolved issues

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. What is your experience in the travel industry, and how extensive is your knowledge in this field?
  • Ans. 

    I have 3 years of experience in the travel industry, specializing in booking flights, hotels, and car rentals.

    • Worked as a travel agent for a major agency, handling customer inquiries and bookings

    • Familiar with various booking platforms and systems such as Sabre and Amadeus

    • Assisted customers with itinerary planning, visa requirements, and travel insurance options

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ask questions repeatedly; instead, listen first and then respond. This is a 24/7 job profile with strict timing, and there are no compromises regarding shifts. You are required to adhere to the roster at all times. If you are suitable for this role, then please join.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you have any experience from aviation?
  • Q2. Are you comfortable for rotational shifts?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Feb 2024.

Round 1 - Aptitude Test 

Great need to work on the way to understand the situation of the pattern

Round 2 - One-on-one 

(4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
  • Ans. 

    India market is diverse and rapidly growing, offering great opportunities for customer service executives.

    • India has a large and diverse customer base with varying needs and preferences.

    • Rapidly growing economy leading to increased demand for customer service across industries.

    • Cultural nuances and regional differences require tailored customer service strategies.

    • Emerging technologies and digitalization are transforming c...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. Personal background
  • Q2. Professional background

GlobeGround India Interview FAQs

How many rounds are there in GlobeGround India Passenger Service Agent interview?
GlobeGround India interview process usually has 3 rounds. The most common rounds in the GlobeGround India interview process are Resume Shortlist, Group Discussion and One-on-one Round.

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GlobeGround India Passenger Service Agent Salary
based on 55 salaries
₹1.4 L/yr - ₹3 L/yr
19% less than the average Passenger Service Agent Salary in India
View more details

GlobeGround India Passenger Service Agent Reviews and Ratings

based on 16 reviews

4.4/5

Rating in categories

4.4

Skill development

3.7

Work-life balance

3.4

Salary

3.8

Job security

3.9

Company culture

3.3

Promotions

4.1

Work satisfaction

Explore 16 Reviews and Ratings
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