GlobeGround India Customer Service Representative Interview Questions and Answers

Q1. Say about ur studies and experience
Ans. 
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service roles.
• Bachelor's degree in Business Administration

• 3 years of experience in customer service roles
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Economic development

Q1. Personality test
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Q2. Company growth
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Q1. Package and location
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Q1. Self introduction
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Prime minister and Chief Minister

Q1. Tell Me about yourself
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Q2. Can You speak hindi
Ans. 
Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.
• Fluent in Hindi language

• Able to communicate effectively in both English and Hindi

• Can assist Hindi-speaking customers with their queries and concerns
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Q3. Tell me Something about AISATS
Ans. 
AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.
• AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

• The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

• AISATS is known for its efficient and reliable services in the aviation industry.

• The com...read more
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Q4. Your Skills and Experiences
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Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
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Q2. About my family
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Q3. Comfortable in shifts
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Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
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Q2. Don't worry about it
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Q1. Do you have any experience from aviation?
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Q2. Are you comfortable for rotational shifts?
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